Technician Intern

Kenworth Louisiana; West Monroe (LA); On-site; USD 19,000 - 25,000; Full time

Job summary

Kenworth Louisiana is seeking a Service Technician Intern to immerse you in OEM protocols and hands-on dealership service. This internship provides a practical path to a skilled technician career, with guidance from experienced professionals.

You will assist with repair orders, diagnose under supervision, coordinate with parts, and complete required training. This role emphasizes safety, documentation, and building a toolbox while balancing school commitments in Louisiana.

Qualifications

• Must be enrolled in an accredited post-secondary technical school.
• Must obtain a valid driver's license.
• Must be able to work around mandatory school hours.

Responsibilities

• Assist in performing repair orders with efficiency and accuracy.
• Observe and diagnose malfunctions following OEM guidelines.
• Coordinate with parts department to obtain required parts.
• Save and tag parts for warranty or customer requests.
• Assess vehicles to identify additional safety or service needs.
• Document all work on the repair order.
• Operate tools safely and maintain dealership-owned equipment.
• Attend and complete assigned company training.

Skills

Technical school enrollment

Valid Driver's License

Balance school hours

Build toolbox

Education

Enrolled in accredited post-secondary technical school

Job description

Service Technician Intern

Summary:

As an intern at our dealership, you will immerse yourself in the world of Original Equipment
Manufacturer (OEM) protocols and procedures. This hands-on experience is designed to provide you
with a comprehensive understanding of the technical standards and practices essential for a
successful career as a technician. You will work closely with experienced professionals, gaining
valuable insights and practical skills that will enhance your technical expertise and prepare you
for future opportunities in the industry.

Essential Duties:

• Assist in performing work as outlined on repair orders with efficiency and accuracy, following dealership and factory standards.
• Observe and assist in diagnosing the cause of malfunctions and performing repairs according to OEM guidelines.
• Communicate with the parts department to obtain necessary parts.
• Save and tag parts for warranty purposes or at the customer's request.
• Examine assigned vehicles to determine if additional safety or service work is needed or recommended.
• Communicate with the service advisor immediately if additional work is needed, if outlined work is not required, or if repairs cannot be completed within the promised time.
• Document all work performed and recommended on the repair order.
• Report machinery defects or malfunctions to the supervisor.
• Maintain and be accountable for all dealership-owned tools and manuals.
• Operate all tools and equipment safely.
• Attend and complete all assigned company training.
• Perform other duties as assigned.

Qualifications:

• Must be enrolled in an accredited post-secondary Technical School
• Must obtain a Valid Driver's License
• Must have the ability to work while maintaining mandatory school hours
• Must be building a workable toolbox

Work Environment:

This position is often exposed to the elements and moving machinery and equipment. It is also often
exposed to grease, electrical currents, dust, dirt, chemicals and other environmental factors.

EEO Statement:

It is the policy of Kenworth of Louisiana, LLC to provide equal employment opportunity (EEO) to all
persons regardless of age, color, national origin, citizenship status, physical or mental
disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or
expression, genetic information, marital status, status with regard to public assistance, veteran
status, or any other characteristic protected by federal, state or local law. In addition, Kenworth
of Louisiana, LLC will provide reasonable accommodations for qualified individuals
with disabilities.