Technician III, Production Technical Operations - Manufacturing Associate II (Day Shift)

Alcon MX; Johns Creek (GA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Retirement plan

Flexible time off

PTO for hourly associates

Job summary

Alcon is seeking a production specialist to support manufacturing operations, set up and maintain production equipment, monitor quality, and document production records for compliance.

You will work with cross‑functional teams to drive improvements, perform troubleshooting, participate in root‑cause analyses, and ensure adherence to GxP and SOPs. This on‑site role offers robust benefits and growth opportunities as part of a global eye care leader.

Qualifications

• High School Diploma or Equivalent and English proficiency.
• Degree in Engineering/Science/IT or technical certification.
• Experience with MES, SPC, or other digital manufacturing systems; knowledge of lean manufacturing and continuous improvement.

Responsibilities

• Support production operations and improve efficiency with advanced technical tasks.
• Set up, operate, maintain, and troubleshoot production equipment; perform basic preventive maintenance.
• Coordinate resources to meet production and quality requirements; document daily production records.
• Adhere to GxP, SOPs, and regulatory requirements; maintain accurate documentation.
• Participate in root‑cause analysis and corrective actions; monitor KPI/CPM.

Skills

English proficiency

Technical troubleshooting

Cross-functional collaboration

Lean manufacturing

MES/SPC knowledge

Electrical/Mechanical repairs

Education

Engineering/Science/IT degree or tech certification

High School Diploma or equivalent

Tools

MES

SPC software

Job description

At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?

This role is part of Alcon's Manufacturing function, a team that designs, produces and delivers innovative eyecare products to more than 140 countries through operational excellence and efficiency.

Specifics include: Handle advanced technical tasks to support production operations and enhance efficiency Set up, operate, maintain, and troubleshoot production equipment, including performing preventative and basic electrical/mechanical repairs Coordinate resources and workflows to meet production and quality requirements Support material flow to ensure uninterrupted production Monitor output quality and process data to identify and address deviations or defective products Maintain accurate daily production records and documentation for compliance and performance tracking Review work orders, schedule resources, and ensure alignment with production plans Adhere to all GxP, SOP, and regulatory requirements, ensuring complete and accurate documentation Work with cross‑functional teams to resolve downtime events and implement improvements Participate in root‑cause analysis and corrective actions for equipment, process, or quality issues Evaluate, analyze, and interpret data (KPI’s, SPC) to make effective decisions utilizing the standard work format Plan proper actions to improve performance OEE Supervise equipment for safe performance and promptly address unsafe acts or conditions Monitor equipment for safe performance and address any unsafe acts or conditions in a timely manner Perform floor compliance checks, floor audit readiness, and completion of shift walkthroughs Verify MES downtime entries, SPC data, and lot changes for accuracy and traceability Participate in meetings and production crossovers to maintain effective communication Track weekly production activities and assist in preparing Critical Performance Metrics (CPM) Raise and elevate resource or performance issues as needed to maintain productivity Work effectively in a team environment and communicate issues clearly to leadership or Electro‑Mechanics.

WHAT YOU’LL BRING TO ALCON:

• High School Diploma or Equivalent
• The ability to fluently read, write, understand, and communicate in English

Work Hours: 36 - 48 hours per week (12-hour rotating day shift: 2 days on, 2 days off, and every other weekend)
Travel Requirements: 0%
Location: Onsite
Sponsorship & Relocation: Not Available

PREFERRED QUALIFICATIONS/SKILLS/EXPERIENCE:

• Degree in Engineering/Science/IT or Technical Certification
• Leadership or training experience
• Good mechanical aptitude and strong technical troubleshooting skills
• Ability to communicate effectively cross‑functionally
• Experience with MES, SPC, or other digital manufacturing systems
• Familiarity with lean manufacturing, 5S, or continuous improvement methodologies

HOW TO THRIVE AT ALCON:

Collaborate with teammates to share standard processes and learnings as work evolves! See your career like never before with focused growth and development opportunities! Join Alcon’s mission to provide outstanding, innovative products and solutions to improve sight, improve lives, and grow your career!

Alcon provides a robust benefits package including health, life, retirement, flexible time off for exempt associates, PTO for hourly associates, and much more!

ALCON IS AN EQUAL OPPORTUNITY EMPLOYER AND PARTICIPATES IN E-VERIFY

Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to [e-mail] and let us know the nature of your request and your contact information.

At Alcon, we are committed to helping people see better. We believe patients should have access to quality eye care regardless of their economic circumstances; however, barriers to good eye health exist for patients in both developed and emerging markets. Alcon develops and manufactures innovative devices to serve the full life cycle of eye care needs. Its surgical group is one of the largest makers of equipment used for cataract removal and laser vision correction. Its consumer products include the well‑known Opti‑Free line of contact lens solutions and related products. Alcon, which was founded in 1945, sells its products in 180 countries worldwide.