Technician III, Process/Utility Maintenance

Moderna; Marlborough (MA); On-site; USD 63,200 - 100,900; Full time

Benefits offered by this job

Best-in-class healthcare coverage

Holistic well-being resources

Generous paid time off

Job summary

A leading biotechnology company in Marlborough, Massachusetts, is seeking a skilled technician for an on-site role supporting evening shift manufacturing operations. The candidate should have a technical background and experience in preventive and corrective maintenance within a GMP environment. Responsibilities include troubleshooting critical process equipment and ensuring operational continuity. Preferred qualifications involve familiarity with CMMS systems and previous GMP experience. This position offers comprehensive healthcare and generous paid time off.

Qualifications

• 5+ years of experience in maintenance within a GMP environment.
• Strong problem-solving skills and ability to analyze complex issues.
• Experience with safety regulations and maintaining safety culture.

Responsibilities

• Perform maintenance tasks on critical process equipment in real-time.
• Ensure compliance with GMP standards throughout all maintenance activities.
• Train and mentor junior technicians in best maintenance practices.

Skills

Preventive and corrective maintenance

Troubleshooting

Technical support

GMP compliance

Maximo documentation

Education

High school diploma or GED

Technical Certification or Associate’s Degree in Mechanical, Electrical, or Industrial Maintenance

Tools

CMMS (MAXIMO)

Various facility systems (HVAC, plumbing, electrical)

Job description

Overview

Joining Moderna means advancing mRNA science to transform medicine. Work with exceptional global teams on a broad pipeline and build a career that makes a real difference for patients. Moderna is strengthening its presence in Marlborough, Massachusetts, home to a state-of-the-art GMP facility supporting individualized therapy (INT) clinical-to-commercial manufacturing. Our Marlborough campus provides end-to-end capabilities—from buffer preparation through drug substance and drug product manufacturing—leveraging automation, robotics, and digital tools to enable robust, scalable operations across our mRNA portfolio.

In this role, you will serve as a critical on-site technical expert supporting evening shift manufacturing operations within a GMP environment. You will independently maintain, troubleshoot, and optimize complex facility and process equipment, ensuring operational continuity and regulatory compliance. Working at the intersection of engineering, digital systems, and advanced manufacturing, you will also engage with evolving technologies—including data-driven maintenance and Generative AI-enabled insights—to enhance equipment reliability and performance.

Responsibilities

• Independently perform preventive and corrective maintenance across manufacturing, utility, and facility systems in a GMP pharmaceutical environment.
• Diagnose, troubleshoot, and resolve issues on critical process equipment in real time to minimize downtime and ensure continuity of operations.
• Execute and document maintenance activities within Maximo, ensuring accuracy, compliance, and data integrity.
• Support equipment calibration, validation, and commissioning activities, contributing to lifecycle management and regulatory readiness.
• Provide first-line technical support for production-critical systems, resolving issues directly and escalating complex challenges when required.
• Oversee and perform repairs and maintenance tasks with a high degree of autonomy and technical judgment.
• Coordinate and prioritize maintenance activities to ensure timely execution with minimal disruption to manufacturing operations.
• Develop, refine, and implement maintenance procedures and protocols to enhance system performance, reliability, and longevity.
• Monitor and manage maintenance inventory, ensuring availability of critical spare parts, tools, and supplies.
• Train and mentor junior technicians, fostering technical capability, adherence to GMP standards, and a strong safety culture.
• Ensure full compliance with safety regulations and proactively promote a culture of safety and accountability across all maintenance activities.
• Operate fully on-site as part of a hands-on, evening shift team supporting continuous manufacturing operations (this role is not eligible for remote work).
• Take on additional responsibilities as required to support site operations and evolving business needs.

Basic Qualifications

• High school diploma or GED required; Technical Certification or Associate’s Degree in Mechanical, Electrical, or Industrial Maintenance is preferred, with a minimum of 5 years of related experience
• This position is site-based, requiring you to be at Moderna’s site full-time. This position is not eligible for remote work.
• At Moderna, we are focused on delivering on our mission by enabling talent to thrive. For this role, we are currently unable to offer immigration sponsorship. Candidates must already hold work authorization in US and be able to maintain that status without the need for future sponsorship.

Preferred Qualifications

• Military training equivalent of above is acceptable.
• Previous experience in a cGMP environment is a plus
• Familiarity with documentation practices used in a GMP environment is preferred
• Experience documenting work in a CMMS (MAXIMO) preferable
• Strong troubleshooting and problem-solving skills, with the ability to analyze complex issues and develop effective solutions.
• Proficient in reading and interpreting technical manuals, blueprints, and schematics.
• Excellent communication and interpersonal skills, with the ability to effectively communicate technical information to team members and stakeholders.
• Physical stamina and ability to perform manual labor.
• In-depth knowledge of various facility systems, including electrical, plumbing, HVAC, carpentry, and general maintenance.
• A desire to make an impact as part of a high-growth, transformational company that is Bold, Relentless, Curious, and Collaborative.

Pay & Benefits

At Moderna, we believe that when you feel your best, you can do your best work. That’s why our US benefits and global well-being resources are designed to support you—at work, at home, and everywhere in between.

• Best-in-class healthcare coverage, plus voluntary benefit programs to support your unique needs
• A holistic approach to well-being, with access to fitness, mindfulness, and mental health support
• Family planning benefits, including fertility, adoption, and surrogacy support
• Generous paid time off, including vacation, volunteer days, sabbatical, global recharge days, and a discretionary year-end shutdown
• Savings and investment opportunities to help you plan for the future
• Location-specific perks and extras

The salary range for this role is $63,200.00 - $100,900.00. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An individual’s position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, performance, and business or organizational needs. The successful candidate may be eligible for an annual discretionary bonus, other incentive compensation, or equity award, subject to company plan eligibility criteria and individual performance.

About Moderna

Since our founding in 2010, we have aspired to build the leading mRNA technology platform, the infrastructure to reimagine how medicines are created and delivered, and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world. By living our mission, values, and mindsets every day, our people are the driving force behind our scientific progress and our culture. Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities. We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the U.S. If you want to make a difference and join a team that is changing the future of medicine, we invite you to visit modernatx.com/careers to learn more about our current opportunities.

Working Model

As we build our company, we have always believed an in-person culture is critical to our success. Moderna champions the significant benefits of in-office collaboration by embracing a 70/30 work model. This 70% in-office structure helps to foster a culture rich in innovation, teamwork, and direct mentorship. Join us in shaping a world where every interaction is an opportunity to learn, contribute, and make a meaningful impact.

Moderna is a smoke-free, alcohol-free, and drug-free work environment.

Equal Opportunities

Moderna is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person’s race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law. Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day, please apply!

Moderna is an E-Verify Employer in the United States. We consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Accommodations

We’re focused on attracting, retaining, developing, and advancing our employees. By cultivating a workplace that values diverse experiences, backgrounds, and ideas, we create an environment where every employee can contribute their best. Moderna is committed to offering reasonable accommodations to qualified job applicants with disabilities. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should contact the Accommodations team at [e-mail].

Export Control Notice This position may involve access to technology or data that is subject to U.S. export control laws, including the Export Administration Regulations (EAR). As such, employment is contingent upon the applicant’s ability to access export-controlled information in accordance with U.S. law. Due to the nature of the work and regulatory requirements, only individuals who qualify as U.S. persons (citizens, permanent residents, asylees, or refugees) are eligible for this position. For this role Moderna is unable to sponsor non-U.S. persons to apply for an export control license.