Technician II, Repair Center

Comrise; Kalamazoo (MI); On-site; USD 38,000 - 54,000; Full time

Job summary

Comrise is seeking a Technician II, Repair Center to support in-house servicing, troubleshooting, and repair of company products at an established repair center. You will diagnose mechanical, hardware, software, and system failures, perform repairs and testing, and ensure products meet quality standards before return to service.

The role is onsite with a Monday–Friday schedule, 6:00 AM–2:30 PM, and overtime as needed.

Qualifications

• Technical training or hands-on education preferred.
• Ability to follow detailed instructions and established procedures.
• Strong documentation and reporting skills.
• Onsite work Monday–Friday, 6:00 AM–2:30 PM.
• willingness to work overtime as needed.

Responsibilities

• Perform in-house servicing, troubleshooting, and repair of company products.
• Diagnose mechanical, hardware, software, and system failures using established procedures.
• Perform maintenance, testing, calibration, and verification of repaired products.
• Follow detailed technical procedures, work instructions, and established guidelines.
• Document repairs, testing results, and product issues accurately.
• Prepare reports and documentation to support analysis of product failure trends and serviceability issues.
• Communicate with field-based technicians when additional information is needed to diagnose or resolve product failures.
• Select from established solutions when addressing straightforward technical issues.
• Maintain a safe, organized, and efficient repair center environment.
• Perform other related technical duties as assigned.

Skills

Attention to detail

Documentation

Communication skills

Teamwork

Follow procedures

Overtime willingness

Education

Technical training / associate degree

Job description

Job Summary

Schedule: Monday-Friday, 6:00 AM-2:30 PM

Overtime: As needed

Work Arrangement: Onsite

Technician II, Repair Center - Skilled to support in-house servicing, troubleshooting, and repair of company products at an established repair center. The technician will diagnose mechanical, hardware, software, and system-related failures, perform repairs and testing, and ensure products meet established quality and performance standards before returning to service.

Key Responsibilities

• Perform in-house servicing, troubleshooting, and repair of company products.
• Diagnose mechanical, hardware, software, and system failures using established procedures.
• Perform maintenance, testing, calibration, and verification of repaired products.
• Follow detailed technical procedures, work instructions, and established guidelines.
• Document repairs, testing results, and product issues accurately.
• Prepare reports and documentation to support analysis of product failure trends and serviceability issues.
• Communicate with field-based technicians when additional information is needed to diagnose or resolve product failures.
• Select from established solutions when addressing straightforward technical issues.
• Maintain a safe, organized, and efficient repair center environment.
• Perform other related technical duties as assigned.

Qualifications

• Technical knowledge gained through experience, specialized education, or training.
• Basic understanding of technical work routines, procedures, and repair processes.
• Ability to follow detailed instructions, established procedures, and technical guidelines.
• Strong attention to detail and ability to accurately document work performed.
• Basic mechanical, electrical, hardware, software, or troubleshooting knowledge is preferred.
• Ability to use established procedures to identify and resolve straightforward technical problems.
• Strong communication and teamwork skills.
• Ability to work onsite Monday-Friday, 6:00 AM-2:30 PM.
• Willingness to work overtime as needed.

Education & Experience

• Technical training, vocational education, associate degree, or equivalent hands-on training is preferred.
• This position may be suitable for candidates with limited professional experience who have relevant technical education or training.

Why Join the Team?

• Gain hands-on experience supporting medical technology and repair operations.
• Work in a structured technical environment with established procedures and training.
• 12-month contract opportunity with a well-established medical technology organization.