Technician II

EPITEC; San Diego (CA); On-site; USD 52,000 - 74,000; Part time

Job summary

EPITEC in San Diego seeks a Technician II to set up and manage large-scale hardware rack testing environments for firmware projects. You will support devices and fixtures in-lab and enable automated system testing.

You will collaborate with firmware, software engineering, and test automation teams to configure test hardware, troubleshoot environment issues, and improve lab automation workflows. This is a 12-month on-site assignment in San Diego.

Qualifications

• 2 years building and managing a lab with devices.
• Technical support experience or equivalent working knowledge in computer hardware and networking.
• Experience in managing MacOS and iOS devices.
• Experience in automating device management using Python, bash and Ansible.
• Strong in diagnosing and resolving system and user-level issues in MacOS, iOS or Linux.
• A team-player in nature with good communications and documentations skills.

Responsibilities

• Set up and manage large-scale hardware rack testing environments for firmware projects.
• Provide in-lab support to enable automated system testing.
• Collaborate with firmware and software engineering teams on test configurations.
• Troubleshoot test environment issues with the automation team and improve lab automation.

Skills

Lab management

Technical support

MacOS

iOS

Python

Bash

Ansible

Communication

Documentation

Tools

Python scripting

Ansible

Bash scripting

MacOS tooling

iOS device management

Job description

Technician II

Location: San Diego CA 92121 Onsite

Duration: 12 months plus extensions

(W2 CONTRACT ONLY | NO C2C | NO CORP-TO-CORP)

Description

In this role as a lab technician, you will set up and manage a large-scale hardware rack testing environment for various firmware projects. You will be managing a myriad of devices and fixtures which run on these device clusters. You are expected to provide physical in-lab support to enable automated system testing on these racks. You will work with the firmware and software engineering teams in setting up the test hardware configurations. You will also work with test automation team in trouble-shooting test environment issues and in improving lab automations.

Minimum Qualifications

• - 2 years of building and managing lab with devices.
• - Technical support experience or equivalent working knowledge in computer hardware and networking.
• - Experience in managing MacOS and iOS devices.
• - Experience in automating device management using Python, bash and Ansible.
• - Strong in diagnosing and resolving system and user-level issues in MacOS, iOS or Linux.
• - A team-player in nature with good communications and documentations skills.

Preferred Qualifications

• - Work with customers and colleagues to identify and fix issues with hardware setups.
• - Provide problem solving steps to resolve issues easily and effectively.
• - Able to help assemble custom test fixtures.
• - Creative problem solver able to figure out ways to get things done quickly, efficiently, and professionally.

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