Technician I

TransCore, LP in; Round Rock (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

TransCore (TRN), a subsidiary of ST Engineering, is seeking a Technician I to join our team in the Austin, Texas area. The technician performs on-site or in-house servicing, repair and installation of customer equipment, including electronics, networking and surveillance gear.

You will troubleshoot, repair, document and support field operations, with emphasis on safety, quality, and timely maintenance. This role requires basic electrical knowledge, use of hand tools and a willingness to learn

Qualifications

• High school diploma or GED preferred.
• Valid driver’s license in good standing.
• Comfort working at heights over 50 ft.
• Familiarity with electrical or networking concepts helpful.
• Basic troubleshooting and problem-solving skills.
• Willingness to learn and adapt to new technologies and tools.
• Ability to use hand tools and small electronic components.
• Strong attention to detail and organizational skills.

Responsibilities

• Installation, preventive and corrective maintenance of equipment including Windows/Linux hardware, surveillance, radar/LIDAR, networking, and wireless gear.
• Prepare reports, logs and communicate shift-to-shift per policies.
• Respond to maintenance requests or alarms within allotted time.
• Diagnose and repair hardware, software and system issues.
• Report technical status of the system with accuracy and completeness.
• Restore equipment to operational status quickly.
• Module or PC Board swap out.
• Isolate faults in units or components.
• Field test of units or components.
• Maintain spare equipment and parts following guidelines.

Skills

Driver’s license

Basic troubleshooting

Electrical concepts

Networking concepts

Hand tools

Attention to detail

Willingness to learn

Education

High school diploma or GED

Job description

Technician I (Finance)

TransCore (TRN), a subsidiary of ST Engineering, is seeking a Technician I to join our team in the Austin, Texas area.

Summary

The Technician I performs on-site or in-house servicing, repair and/or installation of customer equipment. This job may include any aspect of field support including installation, troubleshooting and repair of electronic equipment and wiring, installation and configuration of component systems/firmware, including upgrades, modifications and programming; preventive maintenance actions; documentation.

Essential Duties and Responsibilities

Include the following. Other duties may be assigned.

• Installation, preventive and corrective maintenance of equipment including Microsoft Windows and Linux-based hardware, video surveillance and detection equipment, radar/LIDAR/magnetic detection equipment, network communications equipment, and/or fiber optic/Wi-Fi/radio equipment.
• Complete reports, logs and perform shift-to-shift communications in accordance with established policies, procedures and local practices.
• Respond to corrective maintenance requests or alarms within an acceptable time frame.
• Diagnose and repair hardware, software, and system issues.
• Report on the technical status of the system with accuracy and completeness.
• Restore equipment to operational status as quickly as possible.
• Module or PC Board swap out.
• Isolation of faults in units or components.
• Field test of units or components.
• Maintenance of spare equipment and parts following guidelines set forth to do so.

Requirements and Qualifications

• High school diploma or general education degree (GED) strongly preferred.
• Must maintain driver's license in good standing as verified by Transcore.
• Must be comfortable working at heights that could be in excess of 50 ft.
• Familiarity with basic electrical or networking concepts is helpful.
• Basic troubleshooting and problem-solving skills.
• Willingness to learn and adapt to new technologies and tools.
• Ability to work with hand tools and small electronic components.
• Strong attention to detail and organizational skills.

Physical Demands/Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is frequently required to stand; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to walk and climb or balance. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. While performing the duties of this job, the employee is frequently exposed to moving mechanical parts; outside weather conditions and moving traffic.

* TransCore complies with federal and state disability laws and provides reasonable accommodation for employees with disabilities.