Technician Fingerprinting

Fort Worth ISD; Fort Worth (TX); On-site; USD 39,000 - 48,000; Full time

Job summary

Fort Worth ISD is seeking a Technician - Fingerprinting to manage the fingerprinting process for employees and volunteers. This role includes operating electronic fingerprint equipment, maintaining records, and ensuring compliance with regulations. A commitment to confidentiality and excellent customer service is essential.

Qualifications

• 3 years in technical customer service or detailed work.
• Bilingual (English/Spanish) preferred.

Responsibilities

• Uses Live Scan machine for fingerprinting.
• Maintains applicant records confidentially.
• Interacts effectively with the public and officials.

Skills

Customer Service

Detail Orientation

Communication

Education

Accredited High School diploma or GED

Job description

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Technician – Fingerprinting

Reports to: Director - TM Systems & Support

Technician – Fingerprinting

Reports to: Director - TM Systems & Support

PC#: 22131-5

Pay Grade: 704

Salary Range: $39,674 - $47,800

Duty Days: 239

FLSA Status: Non-exempt

Position Purpose

Under direction, completes technical work in issuing identification badges and operating electronic fingerprint equipment; forwards fingerprints electronically to the Texas Department of Justice; maintains accurate records; schedules appointments; performs minor repairs; effectively communicates with the public, District employees and the Texas Department of Justice. Fingerprints and processes new employees. Submits fingerprints and Personally Identifiable Information (PII). Uses good judgement in safeguarding confidential or sensitive information. Demonstrates the ability to communicate effectively while taking quality digital fingerprints.

Essential Job Functions

• Uses Live Scan machine to fingerprint employees, job applicants, contractors and volunteers for the District and contract agencies (e.g. other school districts, recreational leagues, city agencies, etc.) in order to submit prints to the Texas Department of Justice for evaluation; reviews documentation for quality and accuracy prior to submitting.
• Maintains IDEMIA/IdentoGO Equipment and performs maintenance as needed.
• Digital fingerprinting performing on-site live scan fingerprinting to capture a person’s fingerprints or other biometric data.
• Checks identification, records information, collects fees, and prepares, processes and issues confidential fingerprint clearances and non-clearances; keeps records and accounting of fingerprint cards and badges issued and fees collected.
• Prepares and issues initial and replacement District I.D. badges.
• Works closely with Fort Worth Police Services, Texas Department of Justice, Fort Worth ISD, public agencies and the general public.
• Maintains applicant records of a confidential nature to comply with regulatory requirements.
• Maintains fingerprinting equipment to ensure equipment is in operating condition; makes requests for repairs; maintains records of expenditures for repair of fingerprinting and photography equipment.
• Maintains inventories of supplies and materials to ensure items availability.
• Monitors and oversees income generation from fingerprinting process (e.g. collects fees, prepares deposits, etc.) in order to meet income and expense projections.
• Processes fingerprints to the Texas Department of Justice for the purpose of receiving determination of clearance status.
• Responds to inquiries from a variety of internal and external parties (e.g. staff, public agencies, etc.) to provide information regarding fingerprinting process and application procedures and/or providing general direction.
• Makes appointments with candidates and others for fingerprinting in order to determine eligibility for employment; may fingerprint on a drop-in basis.
• Performs a variety of complex and specialized clerical duties in support of fingerprinting/background check programs and functions including, but not limited to reviewing, revising and upgrading forms and procedures as needed.
• Reviews information from Department of Justice and FBI to ensure employability of candidates and forwards appropriate information to various Talent and Police Services staff.
• Maintains the security of equipment and documents; responsible for document certification.
• Verifies and processes bills received from Department of Justice for background check services.
• Keeps informed on legislation and legal decisions affecting hiring and fingerprinting procedures, as well as applicable laws and regulations, and recommends procedures to ensure compliance.
• Interprets documents such as safety rules, operating and maintenance instructions and procedure manuals; writes routine reports and correspondence; give instructions and train other division personnel.
• Manages all aspects of the fingerprinting including clerical and technical work.
• Successfully completes all assignments to specifications, within specified timeframe and budget as directed and in accordance with agency policies and regulations.
  
  

Safety

• Performs preventive maintenance on tools and equipment and ensures equipment is in safe operating condition.
• Follows established safety procedures and techniques to perform job duties including lifting and climbing; operates tools and equipment according to established safety procedures.
• Corrects unsafe conditions in work area and promptly reports any conditions that are not immediately correctable to supervisor.
  
  

Supervisory Responsibilities

• None.
  
  

Personal Work Relationships

• All Fort Worth ISD employees must maintain a commitment to the District’s mission, vision, and strategic goals.
• Exhibits high professionalism, standards of conduct and work ethic.
• Demonstrates high quality customer service; builds rapport/relationship with the consumer.
• Demonstrates cultural competence in interactions with others; is respectful of co-workers; communicates and acts as a team player; promotes teamwork; responds and acts appropriately in confrontational situations.
  
  

Other Duties As Assigned

• Performs all job-related duties as assigned and in accordance to the Board rules, policies and regulations. All employees are expected to comply with lawful directives in rare situations driven by need where a team effort is required.
  
  

Knowledge, Skills & Abilities

• State laws and regulation governing background checks, preferably for school districts.
• Extensive knowledge of procedures and techniques used to perform digital fingerprinting.
• Skilled in taking quality digital fingerprints.
• Taking photographs and the use of photographic equipment.
• Filing systems including alphabetical, numerical, chronological and subject.
• Ability to maintain moderately complex records.
• General office practices and procedures.
• Basic principles and practices of accounting.
• Correct English grammar, spelling, punctuation and vocabulary.
• Understand the fingerprinting process and to operate a Live Scan fingerprint machine
• Read, and interpret documents such as safety rules, operating and maintenance instructions and procedure manual
• Write routine reports and correspondence
• Obtain, clarify, and exchange information
• Identify basic fingerprint patterns
• Make minor repairs, change blubs, ribbons and cartridges
• Secure documents and equipment
• Calm and reassure anxious and angry people
• Provide effective customer service
• Speak to groups and solve practical problems
• Make independent decisions and accurately interpret laws and practices
• Organize and maintain alpha and numeric files/records
• Perform mathematical calculations
• Maintain confidentiality
• Take oral instructions
• Operate a personal computer with related database software applications
• Ability to use software to access databases, email, create spreadsheets, and do word processing.
• Ability to organize and coordinate work.
• Ability to communicate effectively, both oral and written forms.
• Ability to engage in self-evaluation with regard to performance and professional growth.
• Ability to establish and maintain cooperative working relationships with others contacted in the course of work.
• Successfully completes all assignments to specifications, within specified timeframe and budget as directed and in accordance with agency policies and regulations.
• Ability to deal tactfully with applicants who require fingerprinting.
• Ability to maintain moderately complex records.
  
  

Travel Requirements

• Travels to school district buildings and professional meetings as required.
  
  

Physical & Mental Demands, Work Hazards

• Tools/Equipment Used: Standard office equipment, including computer and peripherals.
• Posture: Prolonged sitting and standing; occasional stooping, squatting, kneeling, bending, pushing/pulling, and twisting.
• Motion: Frequent repetitive hand motions, including keyboarding and use of mouse; occasional reaching.
• Lifting: Occasional light lifting and carrying (less than 15 pounds).
• Environment: Works in an office setting; may require occasional irregular and/or prolonged hours.
• Attendance: Regular and punctual attendance at the worksite is required for this position.
• Mental Demands: Maintains emotional control under stress; works with frequent interruptions.
  
  

Minimum Required Qualifications

• Education: Accredited High School diploma, GED, or Texas Certificate of High School Equivalency required.
• Certification/License: None
• Experience: 3 years in technical customer service or detailed work that includes the use of research and maintaining detailed records, as well as maintaining confidentiality while collaborating with staff required.
• Language: Bilingual (English/Spanish) working proficiency preferred in some settings.
  
  

This document is intended to describe the general nature and level of work being performed by people assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Education Administration Programs

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