Technician, Central Services - Universal Kids Resort

Universal Orlando Resort; Frisco (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Universal Kids Resort is seeking an experienced maintenance technician to handle preventive, corrective, and annual maintenance of ride vehicles. You will troubleshoot, repair, and ensure show quality according to OEM specifications and guidelines.

You will complete work orders across central services functions, document all findings, and coordinate with engineering to implement corrective actions. Training and safety responsibilities are included.

Qualifications

• 2+ years of fiberglass repair/maintenance, automotive paint, mechanics, welding, hydraulics or general shop work.
• High School Diploma or GED required; Associate’s or Technical degree preferred.
• Ability to work in a team and maintain consistent attendance.
• Willingness to work varied hours including evenings and weekends if needed.

Responsibilities

• Performs disassembly and repairs during annual inspections on ride vehicles using good engineering practices.
• Creates work orders for discrepancies and ensures materials inventory and procedures are followed.
• Documents findings and work performed; reports labor in Maximo for all work.
• Repairs to improve ride reliability and show quality per engineering specs; performs mods per OEM specs.
• Trains new Technicians on procedures and assists with seasonal maintenance initiatives.
• Participates in Environmental, Health & Safety responsibilities as per policy.
• Performs other duties as assigned.

Skills

Teamwork

Attendance

Reliability

Education

High School Diploma or GED

Associate’s or Technical degree

Tools

Maximo

Job description

JOB SUMMARY

Responsible for the preventive, corrective, and annual maintenance, troubleshooting, and repair of Universal Kids Resort attraction ride vehicles. Responsible for following OEM specifications and requirements. Completes work orders for central services functions including the maintenance, welding, mechanical, creative fabrication, painting, fiberglass, hydraulics, and figure finish tasks to ensure proper show quality.

JOB RESPONSIBILITIES

• Performs disassembly and required repairs and replacements for mechanical components during annual inspections on ride vehicles using good engineering practices. Verifies all quality control and NDT requirements have been met prior to vehicle assembly. Assist in resort wide repairs on mechanical, electrical or plumbing systems.
• Completes inspections and creates necessary work orders for discrepancies found in central services functions. Ensures materials inventory processes are being followed and align with technical procedures. Follows correct chain of command to notify Central Services Management when necessary.
• Identifies mechanical system deficiencies and recommend immediate and long-term corrective action to decrease maintenance costs and decrease downtimes of ride vehicles. This process may require troubleshooting and referring to technical manuals, technical library and Maximo while utilizing a systematic approach.
• Enters follow-up work orders for all discrepancies found in a timely manner. Documents all findings and work performed throughout the process of troubleshooting and performing repairs. Reports on labor in Maximo for all work performed. Demonstrates the ability to acquire skills in additional disciplines to support a broader range of operational and project needs.
• Performs repairs to equipment due to safety, reliability, or show quality issues found during preventative maintenance to improve ride reliability and show quality. Performs modifications per engineering team, both internal and third party or OEM specifications.
• Completes PQS qualification of assigned annuals. Trains new Technicians to do work orders, recovery procedures, and processes. Assists with seasonal weather condition sustainment initiatives as directed.
• Understand and actively participate in Environmental, Health & Safety responsibilities by following established UDX policy, procedures, training, and team member involvement activities.
• Perform other duties as assigned.

SUPERVISORY RESPONSIBILITY

• Individual Contributor.

ADDITIONAL INFORMATION

• Must be willing to work varied hours, including evenings and weekends and to support seasonal maintenance initiatives.
• Training is required and will be provided prior to performing the inspections.

QUALIFICATIONS

• Ability to work in a team environment.
• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Consistent attendance is a job requirement.

EDUCATION

• High School Diploma or GED is required; Associate’s or Technical degree in related field is preferred.

EXPERIENCE

• 2+ years of experience with fiberglass repair/maintenance, automotive paint, mechanics, welding, hydraulics or general shop work and cleaning is required, experience with tools and small equipment required; or equivalent combination of education and experience.

Your talent, skills and experience will be rewarded with a competitive compensation package.

Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Kids Resort via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Kids Resort HR/Recruitment will be deemed the sole property of Universal Kids Resort. No fee will be paid in the event the candidate is hired by Universal Kids Resort as a result of the referral or through other means.

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Universal Kids Resort is an equal opportunity employer. Universal elements and all related indicia TM & © 2026 Universal Studios. All rights reserved. EOE.