Technician - AZ

Corporate Care; Phoenix (AZ); On-site; USD 40,000 - 65,000; Full time

Job summary

A leading company in facilities services is seeking a Technician in Phoenix, AZ, responsible for quality carpet and upholstery cleaning. The role requires a high school diploma, teamwork skills, and attention to detail. Ideal candidates will pursue IICRC certifications and be able to handle physically demanding tasks.

Qualifications

• Entry level position requiring a High School Diploma or GED.
• IICRC certifications desired but not mandatory.
• 1 year experience is desired but not mandatory.

Responsibilities

• Perform cleaning and restoration tasks for carpets, upholstery, and hard surfaces.
• Foster communication with clients, technicians, and management.
• Complete work order paperwork, including before/after pictures.

Skills

Teamwork

Interpersonal Skills

Communication

Attention to Detail

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

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The position is responsible forproviding quality carpet & upholstery cleaning, hard floors restoration, and water extraction services. Additional accountabilities include, but not limited to: ensuring all actions are completed in a safe manner; following instructions on work orders; working as a team; maintains a consistent flow of communication with team; driving company vehicles; and, taking before and after pictures.

Accountabilities And Responsibilities

• Fosters a consistent flow of communication with clients, technicians, and management
• Ensures all work is completed per work order instructions and ensures work orders are then completed with all proper time and notes captured
• Ensures all scheduled jobs come in at budgeted scheduled hours or better
• Maintains the ability to take pro-active and creative approaches in resolving any challenges
• Understand/accurately perform all cleaning (restorative/maintenance) methods for carpet, furniture and wall panels, to include, upholstery, fabric, and leather
• Understand and accurately perform cleaning (restorative and maintenance) methods for hard surfaces including but not limited to ceramic, porcelain and stone
• Understand and accurately perform water damage restoration
• Complete work order paperwork, before/after pictures after each job and notify supervisor of any special circumstances.
• Responsible for maintaining a safe work area including the use of caution signs and barriers
• Be able to drive company vehicles to and from client locations
• Responsible for care and cleanliness of cleaning equipment and vehicles
• Report to work on time and in proper uniform
• Pursue obtaining IICRC certifications in commercial carpet, upholstery, water restoration and ceramic tile
• Follow rules, policies, regulations as outlined in company handbook
• Must be able to fulfill essential job function in a consistent state of alertness and safe manner
• Physical demands; while performing the duties of this job, you will be required to stand and walk, frequently required to use hands to fingers, handle, or feel and reach with hands and arms, occasionally required to sit, climb or balance and stoop, kneel, crouch or crawl, frequently lift and or up to 50 pounds.
• Communicate issues, concerns and questions to supervisor
  
  

EXPECTED RESULTS

• Effectively accomplish assigned work orders and efficient coordinate resources to address needs
• Timely and effective response to team needs
• Ensure consistent, accurate communication and alignment of efforts within the team
• Obtain IICRC Carpet, Upholstery, Water Restoration and Hard Floors Certifications
• Adherence to all policies and procedures
  
  

Educational Requirements

• High School Diploma or GED required
• IICRC Certifications desired but not mandatory
  
  

Experience Requirements

• 1 year experience and or training desired but not mandatory
• Demonstrated ability to work as a team
• Demonstrated ability to learn and utilize new skills
• Proficient skills in Microsoft Office suite desired; photo taking skills a plus
• Professional personal presentation
• High level of interpersonal skills to handle sensitive and confidential situations required
• Valid driver license required
• Ability to handle changing priorities and achieve desired objectives required
• Ability to communicate verbally and in writing to all levels of the company and clients
• Ability to maintain poise, tact and diplomacy required
• Ability to work nights and weekends and adjust scheduled to meet business needs

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Facilities Services

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