Technician, Audio

Production Resource Group; Los Angeles (CA); On-site; USD 28,000 - 33,000; Full time

Job summary

PRG, Production Resource Group, is the world’s leading provider of services and solutions in entertainment and live events. We turn the creative vision of our customers into production and technical reality, deepening their connection to audiences.

This on-site role in Los Angeles involves warehouse equipment maintenance, check-in/repair, scanning barcodes, and supporting client shows from setup to breakdown. Strong customer service and 5+ years in relevant disciplines are required.

Qualifications

• Minimum five years of experience in audio, lighting, video, rigging, or logistics.
• High School Diploma or equivalent; trade school may substitute for experience.
• Strong customer service and ability to self-manage.
• Knowledge of equipment operation and safety practices.

Responsibilities

• Maintain, configure for orders, check-in and repair equipment in warehouse.
• Accurately scan barcodes and enter quantity data during checkout/check-in.
• Ensure equipment quality meets company standards and guidelines.
• Complete required Company paperwork and restock equipment.
• Assist in loading and unloading equipment from delivery vehicles.
• Participate in setup, operation and breakdown of client shows.
• Identify and troubleshoot problems; support with MS Office and PRG software.
• Maintain safe motor vehicle operation and current license as required.
• Physically lift and carry up to 50 lbs.

Skills

Customer service

Self-management

Troubleshooting

Microsoft Office

Education

High School Diploma or equivalent

Trade school / technical training

Tools

Microsoft Office

PRG proprietary software

Job description

PRG is the world’s leading provider of services and solutions in entertainment and live events. Every day, we turn the creative vision of our customers into production and technical reality, deepening their connection to their audiences.

What sets us apart are our people. No other company in our industry has such a deep and diverse bench of talent, working across theatre, TV, film, music, corporate events, equipment rental and more. With over 250 patents and registered trademarks, PRG is defined by innovation. And through our network of 38 offices spanning five continents, we can deliver for our customers anywhere around the globe.

• Maintain, configure for orders, check-in and repair the Company’s equipment resources in the warehouse. This includes completing the configuration (preparation), repair and return of equipment in assigned area of responsibility in the time frame and order specified by and set forth by management.
• Accurately scan equipment barcodes and enter quantity count data into TEAM when performing check-out or check-in tasks, ensuring that the data entered is accurate and comprehensive.
• Ensure that the quality of all equipment prepared in assigned area of responsibility meets or exceeds standards of performance defined by Company guidelines
• Complete Company paperwork as required
• Re-stock equipment correctly according to standards set forth by the depot
• Participate in the loading and unloading of equipment from delivery vehicles
• Participates in set-up, operation and break-down of client shows, including but not limited to, corporate events, tradeshows, exhibits, concerts, theatrical productions, etc.
• Does related work as required
• Minimum of five years of experience in one of the following disciplines audio, lighting, video, rigging, and/or logistics.
• High School Diploma or its' equivalent
• Trade show, technical school, or post High School training in an appropriate field may be substituted in whole or in part for the experience requirement above.
• Strong customer service with ability to self-manage
• Excellent knowledge of the technical principles of operation and maintenance of the electronic equipment to which the incumbent is assigned
• Excellent knowledge of the principles and practices of workplace safety
• Excellent understanding of equipment within department as well as an understanding of how equipment integrates with the entire show
• Proven ability to quickly identify and troubleshoot problems
• Excellent or working knowledge of common computer productivity tools, such as Microsoft Office; the ability to learn and utilize PRG proprietary software
• Excellent knowledge of safe motor vehicle operation and current licensing appropriate to the vehicle(s) operated (clean driving record or need not apply)
• Customer service orientation; tact; professionalism
• Physical condition commensurate with the demands of the position; must be able to lift and carry 50 lbs.

The pay range for this position is estimated to be $20.00 to $24.00 per hour. Actual pay to be determined by the experience, knowledge, skills and abilities of the applicant combined with location and alignment with market data.

PRG is an Equal Opportunity Employer. PRG is a drug-free work environment, pre-employment testing will be required. This is a safety sensitive position and will require pre-employment drug screening. Production Resource Group LLC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.