Technician Assistant / Express Software Specialist

Audi Rocklin; Rocklin (CA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Employee discounts

Professional development opportunities

Team-oriented environment

Job summary

Audi Rocklin in Rocklin, CA is seeking a Technician Assistant / Express Software Specialist to support our service department and help vehicles stay up to date with the latest software tools.

In this role you will assist technicians, operate express software systems, perform multi-point inspections, and help prepare vehicles for delivery while maintaining accurate service records and a strong focus on customer satisfaction.

Qualifications

• ASE Certification Training or equivalent
• Experience in automotive service environment preferred
• Familiarity with diagnostic software and tools
• Strong attention to detail and organizational skills
• Customer-focused attitude

Responsibilities

• Assist technicians with diagnostic and repair tasks on various Audi models
• Utilize express software systems to support service workflow and vehicle maintenance processes
• Prepare vehicles for delivery by performing multi-point inspections and quality checks
• Maintain organization of tools, parts, and service documents within the service department
• Communicate effectively with technicians, service advisors, and customers to ensure seamless service operations
• Follow all safety and environmental regulations during service procedures

Skills

Attention to detail

Organizational skills

Communication skills

Customer focus

Education

ASE Certification Training

Military certifications

Tools

Diagnostic software

Automotive tools

Job description

Technician Assistant / Express Software Specialist

Join the team at Audi Rocklin as a Technician Assistant / Express Software Specialist, where you will play a key role in supporting our service department and ensuring vehicles are efficiently serviced using the latest software solutions. This position offers an exciting opportunity to work in a dynamic environment in Rocklin, CA, with competitive pay and chances for growth.

Responsibilities

• Assist technicians in performing diagnostic and repair tasks on various Audi vehicle models.
• Utilize express software systems to support service workflow and vehicle maintenance processes.
• Prepare vehicles for delivery by performing multi-point inspections and quality checks.
• Maintain organization of tools, parts, and service documents within the service department.
• Communicate effectively with technicians, service advisors, and customers to ensure seamless service operations.
• Follow all safety and environmental regulations during service procedures.

Requirements

• Certification from ASE Certified Training, ASE Certifications, or equivalent Military certifications
• Previous experience in an automotive service environment preferred.
• Familiarity with automotive diagnostic software and tools.
• Strong attention to detail and organizational skills.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Effective communication skills and a customer-focused attitude.
• Ability to lift and move automotive parts as needed.

Benefits

• Opportunities for professional development and advancement within Audi Rocklin.
• Employee discounts on vehicles and services.
• Health, dental, and vision insurance options.
• Paid time off and holiday pay.
• Supportive and team-oriented work environment.

About the Company

Audi Rocklin is dedicated to providing exceptional service and high-quality vehicles to our customers in Rocklin, CA, and the surrounding areas. As part of the Audi family, we pride ourselves on delivering a premium automotive experience with a commitment to innovation, integrity, and customer satisfaction. Join us and be part of a team that values professionalism, growth, and a passion for excellence.

Audi Rocklin is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary.

We are an Equal Opportunity Employer and a drug free workplace.