Technician 3 - Operations and Maintenance (Solar)

SunStrong Management; New York (NY); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health & Wellness Benefits

401(k) with Safe Harbor Match

Job summary

SunStrong Management LLC is seeking a Technician 3 to diagnose and troubleshoot solar systems, lead field crews on service work, and drive high-quality outcomes in the field. The role requires strong communication, 2+ years of solar experience, and the ability to manage Tech 1/Tech 2 teams and battery (ESS) work.

Candidates must be proficient in roof and electrical work, have a valid driver’s license, and be capable of leading service projects with safety and reliability as top priorities.

Qualifications

• 2+ years of solar experience.
• Proven troubleshooting capability.
• Strong communication and leadership skills.
• Valid driver’s license (driver record check may apply).
• Crew Lead for solar service work.
• Roof and electrical competent.
• Authorized for battery (ESS) work.

Responsibilities

• Diagnose and resolve solar system issues.
• Inverter failures.
• System underperformance.
• Lead crews on service jobs.
• Direct and support Tech 1 and Tech 2 team members.
• Ensure high-quality work and first-pass resolution.

Skills

Solar diagnostics

Troubleshooting

Leadership

Driver's license

Crew lead

Roof work

Battery (ESS) work

Job description

Technician 3

BRIEF DESCRIPTION OF SUNSTRONG MANAGEMENT

SunStrong Management is a leading independent asset management and servicing platform specializing in residential and commercial solar energy portfolios. SunStrong provides end-to-end services including operations and maintenance, customer billing and support, asset performance management, and investor reporting. The company partners with leading capital providers to optimize clean energy assets at scale, supporting the growth of distributed renewable energy while delivering reliable performance and exceptional customer experience

THE TECHNICIAN 3 POSITION

SunStrong is searching for a technician 3 to be responsible for solar diagnostics, troubleshooting, and leading field crews on service work.

TECHNICIAN 3 RESPONSIBILITIES

• Diagnose and resolve solar system issues:
• Inverter failures
• System underperformance
• Complex troubleshooting
• Lead crews on service jobs
• Direct and support Tech 1 and Tech 2 team members
• Ensure high-quality work and first-pass resolution

MINIMUM REQUIREMENTS

• 2+ years of solar experience
• Proven troubleshooting capability
• Strong communication and leadership skills
• Valid driver’s license (subject to driver record check)
• Crew Lead for solar service work
• Roof and electrical competent
• Solar diagnostics and repair expert
• Authorized for battery (ESS) work

woRKING conditions

• Outside roof work required
• Driving required

physical requirements

• Extended period outdoors.

Benefits

SunStrong Management offers a rich and affordable Health & Wellness Benefits package that includes:

• PPO and HDHP Medical Plans, buy-up plans for both Dental and Vision, ancillaries such as Accident, Critical illness, Hospital indemnity, Employer sponsored Short Term and Long-Term Disability, Voluntary Life, and Legal services along with multiple add-ons.
• Our 401(k) Package includes a Safe Harbor Match of 100% up to the first 4% and 50% on the next 2% with immediate vesting.