Technician 1 (SWC - Operations)

Rosebud Communications Inc; Indianapolis (IN); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

401k

Full benefits package

Job summary

South Western Communications is seeking a Technician 1 (SWC - Operations) for full-time, hourly employment with a full benefits package including a 401k. The role focuses on installation, troubleshooting and maintenance of electronic communication systems, with VOIP/SIP and networking experience.

Strong ability to read wiring diagrams and communicate system performance to customers is essential. The technician will install and service systems to minimize downtime and maximize performance,

Qualifications

• Experience in installation, troubleshooting and maintenance of electronic communication systems.
• Ability to read wiring diagrams, schematics, and blueprints.
• Willingness to participate in regular on-call duties.

Responsibilities

• Responsible for the final hookup and programming of electronics equipment for new jobs.
• Responds to customer's service-related issues promptly.
• Tests and documents readings for customer's systems.
• Troubleshoots and repairs electronic components.
• Responsible for handling on-call duties on a regular scheduled basis.
• Trains and instructs the customer on the proper use of the equipment.
• Responsible for reading and interpreting wiring diagrams, schematics, and blueprints.
• Responsible for operation of the following test equipment: Volt Meter, Ohm Meter, Oscilloscope, Spectrum Analyzer, Multi-meter, and Impedance Meter.
• Assists with preventive maintenance of customer equipment.

Skills

VOIP

SIP

Networking

Tools

Volt Meter

Ohm Meter

Oscilloscope

Spectrum Analyzer

Multimeter

Impedance Meter

Job description

South Western Communications

South Western Communications, SWC, is one trusted source for communication, physical security and life safety solutions to meet the needs of Healthcare, Education, Detention and Commercial customers. We utilize a consultative approach to conduct an in-depth needs analysis, enabling our customers to fulfill their mission critical processes. We continuously research and select only the best-in class product collection. We utilize these products to create an integrated solution with your goals and needs in mind, ensuring satisfaction and flawless integration. At SWC, we strive to exceed your expectations and invest the time and resources into every job because we care about our customers.

Technician 1 (SWC - Operations)

Reports to: Project Manager

Full-Time, Hourly, Non-Exempt with Full Benefit Package including 401k

Primary Role: Responsible for the installation, troubleshooting and maintenance of electronic communication systems, with experience in VOIP, SIP, computer and networking systems. The Technician is responsible for installing and servicing the systems in the most efficient and effective manner to assure minimum down time and maximum performance. The technician is responsible for communicating system performance to the customer.

Responsibilities

• Responsible for the final hookup and programming of electronics equipment for new jobs.
• Responds to customer's service-related issues promptly.
• Tests and documents readings for customer's systems.
• Troubleshoots and repairs electronic components.
• Responsible for handling on-call duties on a regular scheduled basis.
• Trains and instructs the customer on the proper use of the equipment.
• Responsible for reading and interpreting wiring diagrams, schematics, and blueprints.
• Responsible for operation of the following test equipment: Volt Meter, Ohm Meter, Oscilloscope, Spectrum Analyzer, Multi-meter, and Impedance Meter.
• Assists with preventive maintenance of customer equipment.