Technician

RWC Group; Tucson, Northern (AZ, KY); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K Plan

Paid Time Off

Growth opportunities

Paid Training

Family owned

Long term job security

Wellness program

Employee discounts

Job summary

RWC Group, a family-owned service provider in Tucson, is seeking skilled automotive technicians to diagnose and repair fleet vehicles, following OEM procedures and safety standards. Paid training, mentoring, and growth opportunities are offered to help you advance regardless of your starting level.

Join a team committed to customer satisfaction, a clean and organized workspace, and long-term job security, with benefits including health, dental and vision, 401K, paid time off, and employee

Qualifications

• High school diploma or equivalent is required.
• ASE certification preferred.
• CDL certification preferred.
• 1 year of Fleet or Dealership experience.

Responsibilities

• Provide technical service to vehicles and equipment.
• Read job orders, observe and diagnose vehicle operation to resolve malfunction and plan work procedures.
• Follow checklists to ensure all critical parts are examined.
• Examine guards, loose bolts, and safety devices on trucks; adjust as needed.
• Test-drive vehicles to ensure they run smoothly.
• Tag all warranty parts and returns to warranty clerk.
• Attend training classes and keep updated with factory bulletins.
• Maintain positive relationships with customers to increase happiness.
• Complete all work safely and per procedures.

Skills

Customer service

Education

High school diploma or equivalent

ASE certification

CDL certification

Job description

As a family owned company, we value the things that make a family successful: commitment, compassion, hard work, a unified vision, and a desire for each other to succeed. RWC Group is committed to the long-term development of our family members. We offer paid training and carefully mentor each technician. No matter your level when you join us, we want you to improve.

What We Offer

• Medical, Dental & Vision Insurance
• 401K Plan
• Paid time off
• Growth opportunities
• Paid Training
• Family owned and operated
• Long term job security
• Health and wellness
• Discounts on products and services

Responsibilities

• Provide technical service to vehicles and equipment.
• Read job order, observe and listen to vehicle in operation to resolve malfunction and plan work procedures.
• Follow checklists ensuring all critical parts are examined.
• Examine protective guards, loose bolts, and specified safety devices on trucks, and adjust as needed.
• Test-drive vehicles to ensure that they run smoothly.
• Tag all warranty parts and returns to warranty clerk.
• Attend training classes and keep tabs on factory technical bulletins.
• Develop and maintain positive relationships with customers to increase overall customer happiness.
• Properly complete the service and/or repairs assigned by supervisor.
• Complete all work according to the applicable safety requirements and published procedures.
• Participate in, and utilize to the best of one’s abilities, technical training as assigned by management.
• Maintain your designated workspace in an organized and clean manner.
• Ensure guest vehicles are returned as clean as they were prior to being serviced.
• Show the utmost courtesy to all guests, visitors and dealership personnel.
• Make every effort to achieve the production objectives set by management.
• Adhere to manufacturer’s policies and procedures as they relate to labor operations, time and repair order documentation when performing warranty repairs and torque specifications.
• Any other duties as outlined by the Service Supervisor and or management.

Qualifications

• At least 1 year of Fleet or Dealership experience
• High school diploma or equivalent required
• ASE certification preferred
• CDL certification preferred
• Teammate with a strong sense of dedication to the customer and service team
• Self-motivated and professional