The ideal candidate will have a wide range of responsibilities including maintenance, repair, and calibration of field equipment. The successful candidate will be a problem solver who is responsive to customers' needs.
Job Description
- Set up, fix, and take care of equipment and products to keep everything running smoothly.
- Teach team members how to use and maintain the equipment properly.
- Find and solve problems when things break or don’t work right.
- Create step‑by‑step guides and safety instructions using info from engineers, vendors, and standard tools.
- Help choose the best products or services for what customers need.
- Use your knowledge and experience to plan and reach goals.
- Handle different tasks and sometimes lead others on the team.
- Be creative and flexible in how you solve problems.
- Usually reports to a manager or department leader.
Requirements
- Experience: 2–4+ years in the field or a related area.
- Education: High school diploma or GED.
- Eligibility: able to obtain a Public Trust clearance.
- Travel: Willing to travel for training, site visits, and business needs.
- Availability: Able to respond to off‑hours calls when needed to support operations or resolve urgent issues.
- Technical Documentation: Skilled in creating or updating clear, accurate instructions for machinery, based on engineering and COTS documentation.
- Maintenance Expertise: Hands‑on experience with repair and troubleshooting of mechanical, electro‑mechanical, electrical, and electronic systems; familiarity with Programmable Logic Controllers (PLCs).
- Communication: Strong oral and written ability to provide technical guidance, analyze equipment failures, manage problems, and report trends to support maintenance teams. Collaboration: Capable of working with internal and external customers to resolve equipment and system issues.
- Knowledge: Understanding of life‑cycle support methodologies and basic industrial control systems.