Technical Writing Specialist

Creative Solutions Services, LLC; New Albany (OH); Hybrid; USD 45,000 - 51,000; Part time

Benefits offered by this job

Medical, Vision, and Dental Insurance

401k Retirement Fund

Job summary

Creative Solutions Services, LLC in New Albany, OH seeks a Specialist Technical Writer to draft and revise SOPs, protocols, technical reports, and training materials in a GMP-regulated environment that supports manufacturing.

You will collaborate with manufacturing and quality teams to ensure accurate documentation, manage change controls, CAPA, deviations, and timely document turnaround for compliance.

Qualifications

• GMP background in a manufacturing or biotech setting.
• Experience owning deviations and CAPA investigations.
• Strong written and oral communication skills.

Responsibilities

• Develop, review, and update GMP documentation for the manufacturing team.
• Provide technical and clerical support for documentation and data tracking.
• Coordinate with cross-functional teams to implement documentation changes.
• Support change controls, deviations, CAPA, and investigations with SMEs.
• Ensure timely completion of document-related actions and current schedule upkeep.

Skills

GMP background

Deviation ownership

Communication skills

Education

Master's Degree in Science/Engineering

Bachelor's Degree in Science/Engineering + 2 years Manufacturing/Quality

Associate's Degree in Science/Engineering + 5 years Manufacturing/Quality

High School Diploma/GED + 8 years Manufacturing/Quality

Job description

Specialist Technical Writing

Location: New Albany, OH

Onsite Flexibility: Hybrid — fully onsite with occasional flexibility to work from home (1–2 days per week after 6 months)

Contract Details

• Position Type: Contract
• Contract Duration: 24 months
• Pay Rate: $33.00–$37.00 / Hour (USD)
• Shift / Schedule: 8 AM – 5 PM (Days)
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

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Job Summary

In this role, you will support the manufacturing team and provide technical expertise to draft and revise documents such as Standard Operating Procedures (SOPs), protocols, technical reports, and training materials in a GMP-regulated environment that supports the manufacturing process.

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Key Responsibilities

• Develop, review, and update technical content including but not limited to standard operating procedures, work instructions, risk assessments, protocols & reports for the manufacturing team.
• Provide technical and clerical support to the manufacturing team in preparing documentation, collating data, and tracking technical documents.
• Liaise with the manufacturing team and other cross-functional departments regarding documentation changes in an effective and timely manner.
• Collaborate with multiple departments to support new/revise training documentation for manufacturing staff.
• Support process owners and participate in continuous process improvement and/or troubleshooting projects.
• Support manufacturing team in reducing document turnaround times.
• Ensure documentation-related actions are completed on time, and the current schedule is maintained, accurate, and up to date.
• Develop protocols for Manufacturing to support change controls, deviations & troubleshooting investigations with input from relevant SMEs.
• Generate, own, and provide subject matter expertise to Quality System records, such as minor deviations, CAPA, and change control records.
• Track pending activities required to support change control implementations.
• Liaise with Quality Assurance to ensure that GMP standards are maintained in line with current operating systems.
• Share knowledge with members of the manufacturing team.

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Required Skills

• GMP background — demonstrated experience in a Good Manufacturing Practices environment
• Prior deviation/investigation ownership
• Excellent written and oral communication

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Preferred Skills

• Experience working in the GMP pharma and/or biotechnology industry.
• Experience in a Good Manufacturing Practices (GMP) environment and demonstrated background in technical writing.
• Experience with device assembly and packaging of final product.
• Ability to translate highly technical information into easily understandable information for manufacturing operators.
• Dynamic skills and usage of photographs, drawings, diagrams, animation, and charts that increase users' understanding.
• Experience supporting deviations, investigations, CAPA's and change controls.
• A fact-based problem solver with strong troubleshooting and problem-solving skills.
• Proactive with the ability to prioritize work to meet benchmarks.
• Good documentation and communication.
• Previous Veeva experience.
• Educational background in Science and/or Engineering.

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Education Requirements

Basic Qualifications (one of the following):

• Master's Degree in Science and/or Engineering.
• Bachelor's Degree in Science and/or Engineering and 2 years of Manufacturing, Packaging, or Quality experience in pharmaceutical, medical device, or biotechnology companies.
• Associate's Degree in Science and/or Engineering and 5 years of Manufacturing, Packaging, or Quality experience in pharmaceutical, medical device, or biotechnology companies.
• High School Diploma/GED and 8 years of Manufacturing, Packaging, or Quality experience in pharmaceutical, medical device, or biotechnology companies.

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Required Experience

• Minimum 2 years of Manufacturing, Packaging, or Quality experience in pharmaceutical, medical device, or biotechnology companies (with Bachelor's Degree); or 5 years with Associate's Degree; or 8 years with High School Diploma/GED.
• Prior experience owning deviations and/or CAPA investigations.

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Nice-to-Have Experience

• B.S. with 2 years of experience is the ideal candidate profile.
• Prior experience in the GMP pharma and/or biotechnology industry.
• Experience with device assembly and packaging of final product.
• Experience supporting deviations, investigations, CAPAs, and change controls.

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Benefits

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

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About GTT

GTT is a minority‑owned staffing firm and a subsidiary of Chenega Corporation, a Native American‑owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

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Job Number: 26-13579

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