Technical Writer-Supply Chain (Temporary 6 Months)

Versiti, Inc.; Milwaukee (WI); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Versiti, Inc. is seeking a technical writer/documentation specialist to create and edit procedures and technical publications. You will work with customers to define specifications and timelines, gather data through observation and interviews, and organize materials to high standards of structure and clarity.

The role requires strong writing skills and knowledge of regulatory requirements. The position supports a hybrid work arrangement in the Milwaukee, WI area or Grand Rapids, MI, with salary

Qualifications

• High School diploma required or equivalent.
• Bachelor's degree preferred; specialization in technical communication/ professional writing preferred.
• 1–3 years experience as a technical writer/documentation specialist or similar.
• Experience with Information Mapping or similar content-organization tools required.
• Experience in cGMP or diagnostics environment preferred.

Responsibilities

• Create or edit content for procedures and technical publications.
• Collaborate with customers to determine specifications, requirements, and timelines.
• Gather data through observation, interviews, and research of materials.
• Organize materials to organizational standards for structure, style, and clarity.
• Support process-improvement initiatives for document management and control.
• Ensure compliance with regulatory requirements and SOPs.

Skills

Technical writing

Verbal communication

Written communication

Documentation design

Collaboration

Project management

Attention to detail

Adaptability

Education

High School Diploma

Equivalent

Bachelor's Degree preferred

Technical writing specialization

Tools

Microsoft Word

Excel

PowerPoint

Visio

Microsoft Project

Crystal Reports

Captivate

Job description

Overview

Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.

Position Summary

Under the direction of department management, maintains controlled documentation necessary to communicate technical information required for Versiti compliance. Understands customers\' technical and business processes, revises/creates documentation within regulatory and procedural requirements.

Hybrid position must be in Grand Rapids, Mi or Milwaukee, Wi Area

Total Rewards Package

CompensationThe target salary is based on internal averages. Versiti sets salary ranges aligned to local markets in which the job is performed. Compensation decisions take into account internal salary averages and differentiation based on education, experience, skills, and performance. Specific salary and benefits information is shared at the time of the phone screening based on your location and qualifications.BenefitsVersiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.

Responsibilities

• Creates and/or edits content for procedures and related technical publications related to work methods.
• Works collaboratively with customers to determine/assess technical specifications, requirements, and timeline for materials to be developed; confers with customer as needed throughout duration of project.
• Gathers accurate and complete data/information for content through direct observation of work processes, interviews with staff involved in the processes, and researching and studying materials including manufacturer’s instructions.
• Organizes and presents materials according to organizational standards for structure, style, format, order, clarity, etc. using professional judgment for overall design and enhancements such as illustrations, charts, pictures, etc.
• Participates in process improvement initiatives for document management, control and processing within division/work area.
• Follows organizational document control requirements.
• Assists in the achievement of department goals and objectives in support of the vision and mission of Versiti.
• Works in collaboration with department management and subject matter experts.
• Assists with event management system activities, as required.
• Meets job obligations in a timely and cost-effective manner.
• Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification
• Understands and performs in accordance with all applicable regulatory and compliance requirements
• Complies with all standard operating policies and procedures

Qualifications

Education

• High School Diploma required
• equivalent required
• Bachelor\'s Degree preferred
• Specialization in technical communication / professional writing preferred

Experience

• 1-3 years experience as a technical writer/documentation specialist or job responsibilities that included creating/revising technical documents preferred
• Experience using Information Mapping or similar tools/methodology that direct how to organize content for an intended audience required
• Experience working in a cGMP (pharmaceutical, medical device, or biologic) or a Diagnostic Testing environment preferred

Knowledge, Skills and Abilities

• Excellent written and verbal communication skills required
• Proven ability to work with others in an effective manner required
• Demonstrated technical writing, language, and composition skills; ability to learn, understand, and analyze technical and business processes and translate into clear and concise written format required
• Document design skills that demonstrate the ability to be creative yet maintain set standards required
• Proven ability to work both independently as wells as collaboratively required
• Professional judgment, problem solving and decision making skills required
• Excellent organizational skills with the ability to handle and prioritize multiple tasks at one time. required
• Ability to adapt to work flow interruptions and sudden changes in routine work habits required
• Proven track record to meet deadlines required
• Strong computer skills (such as word processing, Visio, Microsoft Project, Crystal Report and/or Excel, Captivate) required

Licenses and Certifications

Licenses and Certifications

• Valid driver’s license for assigned state required

Tools and Technology

Tools and Technology

• Personal Computer (desk top, lap top, tablet) required
• General office equipment (computer, printer, fax, copy machine) required
• Microsoft Suite (Word, Excel, PowerPoint, Visio, Microsoft Project, Crystal Report and/or Excel, Captivate) required