Technical Writer – Skill Level 2

Kaizen Approach, Inc.; Maryland; On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

4 weeks of PTO

Healthcare benefits

401k with profit sharing

Paid training

Profit sharing

Paid training

Job summary

A technology solutions provider in Maryland is seeking a Technical Writer to produce and maintain high-quality technical documentation for software and systems engineering. The role involves collaborating with engineers, formatting documents, and creating user guides. Candidates must possess a bachelor's degree, six years of relevant experience, and an active TS/SCI clearance with Polygraph. The company offers a robust benefits package including competitive compensation, healthcare, and flexible work arrangements.

Qualifications

• 6 years of experience as a Technical Writer on relevant programs.
• Ability to write clear and concise technical documentation.
• Active TS/SCI clearance with Polygraph required.

Responsibilities

• Prepare and maintain technical documentation and user guides.
• Collaborate with engineers to ensure document accuracy.
• Produce documentation for Cryptologic programs.
• Coordinate document layout and manage internal documentation libraries using MS Word, PowerPoint, Visio, and collaboration tools.
• Produce technical documentation for cryptologic programs and training materials for DoD end-users.
• Interpret engineering drawings and procedures to synthesize large amounts of system information.

Skills

Technical writing

Collaboration with engineers

Document formatting

Research and organization

Use of MS Word and similar applications

Experience with SharePoint and Confluence

Education

Bachelor's degree in a technical or business discipline

Tools

MS Word

PowerPoint

Visio

SharePoint/Confluence

Job description

Overview

Kaizen Approach is currently seeking a Technical Writer responsible for the preparation, review, revision, and maintenance of technical documentation supporting software and systems engineering, system operations, testing, and user activities. In this role, you’ll write and edit technical documentation for project hardware and software, including installation, configuration, and how-to documentation. You’ll develop code documentation, implementation guides, and end-user guides for system capabilities. This position involves producing field definitions, data definitions, and data flow documentation, as well as formatting technical publications using inputs such as technical drawings and consultations with technical personnel. You’ll also collaborate with engineers and subject matter experts to ensure documentation accuracy, consistency, and usability across projects.

Responsibilities

• Must have the ability to prepare, assist in preparing, and maintain operations documentation, user guides, manuals, technical publications, reports, responses, and briefings targeted to a wide range of audiences, while working across all phases of documentation.
• Must possess the ability to gather and research highly technical subject matter, organize information from multiple sources, and express complex technical information in written form that is comprehensible to a broad audience.
• Must be capable of writing technical copy using basic grammar concepts and applying technical writing principles based on engineering drawings, engineering documentation, consultations with engineers and subject matter experts, and other available sources.
• Must have the ability to work collaboratively with developers to produce high-quality documentation and training materials, including defense acquisition documentation, user manuals, training manuals, and other documentation utilized by DoD end-user communities.
• Must possess the ability to interpret engineering and maintenance drawings and operational procedures to understand and synthesize large quantities of computer-related and system information.
• Must be capable of coordinating document layout and design, maintaining a current internal documentation library, and using multiple word processing and presentation tools such as MS Word, PowerPoint, Visio, and similar applications.
• Must have the ability to produce technical documentation for Cryptologic programs or projects developing analytic tradecraft methodologies and to create, update, and monitor SharePoint, Confluence, or similar collaboration and documentation tools.
• Must have six years of experience as a Technical Writer on programs and contracts of similar scope, type, and complexity, or ten years of Technical Writer experience if no bachelor’s degree is held.
• Must have a bachelor’s degree in a technical or business discipline from an accredited college or university, or four additional years of Technical Writer experience may be substituted for the degree.
• Active TS/SCI clearance with Polygraph is required.

Salary and Benefits

Salary Range: A variety of factors can impact the final salary offered, including, but not limited to, geographic location, Federal Government contract labor categories and wage rates, relevant work experience, specialized skills and competencies, education, and certifications.

About Kaizen Approach

At Kaizen Approach, we truly care about our team, offering flexibility for a balanced life, competitive compensation, and a robust benefits package that supports you and your family. We prioritize well-being with premium healthcare, financial and family support, retirement planning, and ongoing learning. With 4 weeks of PTO, 11 holidays, gifted 401k, profit sharing, and paid training, we’re committed to your growth and happiness—both at work and beyond!

Kaizen Approach is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other protected characteristic.