Technical Writer Senior - Technical Writer Principal

AEP Service Corporation; United States; Presencial; USD 88.000 - 129.000; Jornada completa

Descripción de la vacante

AEP Service Corporation is seeking a Senior Technical Writer to produce, edit, and maintain high‑quality NERC compliance documentation for the ENRA organization. The role emphasizes translating complex regulatory inputs into clear, accurate process documentation and coordinating with compliance experts and leadership.

It requires 4–5 years of technical writing, a relevant degree, and proficiency with Visio and process mapping.

Formación

• Bachelor’s degree in Journalism, Technical Communication, English, or a related field; or a four‑year technology degree with an emphasis in technical communication; or equivalent related professional experience.
• 4–5 years of technical writing or documentation experience.
• Preferred Qualifications: Ability to manage multiple documentation efforts simultaneously in a fast‑paced environment. Experience with Visio and process mapping.

Responsabilidades

• Prepare, edit, and maintain NERC compliance documentation, including: Procedures Guidelines Policies Process Maps.
• Edit documents for spelling, grammar, clarity, consistency, content accuracy, readability, and compliance alignment.
• Independently or collaboratively develop documentation outlines, content structures, and revision plans.
• Translate moderate to complex technical and regulatory requirements into clear, concise language suitable for a broad audience, including non‑technical stakeholders.
• Ensure documentation aligns with internal standards and external NERC reliability requirements.
• Support the ENRA Compliance group in documenting and maintaining regulated processes and systems.
• Research, develop, and coordinate updates to new and existing procedures in response to regulatory changes, audit findings, or internal process improvements.
• Verify documented processes reflect actual practices and system behavior.
• Assist in establishing and maintaining procedure revision guidelines, writing standards, and formatting conventions.
• Coordinate with cross‑functional teams during procedure development and revision efforts.
• Coordinate documentation activities with internal departments and external organizations, as needed.
• Promote adherence to corporate policies, standards, enabling characteristics, and ethics.

Conocimientos

Technical writing

Documentation

Educación

Bachelor’s degree in Journalism, Technical Communication, English, or related field

Four-year technology degree with emphasis in technical communication

Herramientas

Visio

Process mapping

Descripción del empleo

Job Posting End Date 11-09-2026 Please note the job posting will close on the day before the posting end date.

Job Summary The Compliance Technical Writer Sr is responsible for producing, editing, and maintaining high quality, audit ready NERC compliance documentation for the Enterprise NERC Reliability Assurance (ENRA) organization. This role operates in a high volume, deadline driven environment, translating complex regulatory, technical, and operational inputs into clear, accurate, and consistent process documentation. The Senior Technical Writer collaborates closely with compliance specialists, subject matter experts, and leadership to document processes, procedures, and supporting materials that withstand regulatory scrutiny. This role also supports meeting facilitation, project coordination, and stakeholder engagement to ensure documentation completeness, accuracy, and timeliness.

Job Description

Prepare, edit, and maintain NERC compliance documentation, including: Procedures Guidelines Policies Process Maps Edit documents for spelling, grammar, clarity, consistency, content accuracy, readability, and compliance alignment. Independently or collaboratively develop documentation outlines, content structures, and revision plans. Translate moderate to complex technical and regulatory requirements into clear, concise language suitable for a broad audience, including non‑technical stakeholders. Ensure documentation aligns with internal standards and external NERC reliability requirements. Support the ENRA Compliance group in documenting and maintaining regulated processes and systems. Research, develop, and coordinate updates to new and existing procedures in response to regulatory changes, audit findings, or internal process improvements. Verify documented processes reflect actual practices and system behavior. Assist in establishing and maintaining procedure revision guidelines, writing standards, and formatting conventions. Coordinate with cross‑functional teams during procedure development and revision efforts. Coordinate documentation activities with internal departments and external organizations, as needed. Promote adherence to corporate policies, standards, enabling characteristics, and ethics. Perform emerging or additional duties as assigned.

Note: This position is posted to include two grade levels. The minimum qualifications outlined below apply to the Technical Writer Senior level, with increased educational, skill and experience requirements for a higher-level Technical Writer Principal position.

What We're Looking For:

• Educational requirements listed below: Bachelor’s degree in Journalism, Technical Communication, English, or a related field; or a four‑year technology degree with an emphasis in technical communication; or equivalent related professional experience.
• Experience requirements listed below: 4–5 years of technical writing or documentation experience.
• Preferred Qualifications: Ability to manage multiple documentation efforts simultaneously in a fast‑paced environment. Experience with Visio and process mapping.

What You’ll Get:

• In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well‑being of our employees.

Where Putting the Customer First Powers Everything We Do! At AEP, we’re more than just an energy company — we’re a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!

Compensation Data

Compensation Grade: SP20-007

Compensation Range: $87,633.00 - $128,688.00

Physical Demand

The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

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