Technical Writer - Senior

Mujin US; Suwanee (GA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical benefits

401(k) Plan

Paid time off

Stock options

Parental leave

Job summary

Mujin US is seeking a Senior Technical Writer to create clear, user-friendly documentation for technical products, systems, processes, equipment operations and maintenance, and research findings. You will partner with developers, engineers, and other technical staff to ensure documentation reflects current functionality and practices.

The role requires writing manuals, guides, API docs, and operation instructions for internal and external audiences with strong attention to detail and ability to

Qualifications

• Bachelor's degree in English, communications, journalism, or STEM preferred.
• 4+ years of relevant work experience.
• Familiarity with software, hardware, or engineering concepts relevant to our industry.
• Experience with documentation tools, CMS and publishing software.
• Ability to explain complex technical concepts clearly for technical and non-technical audiences.
• Strong attention to detail.

Responsibilities

• Collaborate with developers, engineers, and technical staff to ensure docs reflect current processes and product functionality.
• Write user manuals, how-to guides, integration guides, API docs, system operation and maintenance content.
• Determine structure and layouts for complex manuals; research and interpret technical data, drawings, and specs.
• Ensure content reviews and updates are incorporated into final docs.
• Edit for clarity, impact, flow, accuracy, and readability for diverse audiences.
• Develop schedules and plans for docs projects; conduct usability testing as needed.
• Maintain documentation standards, templates, taxonomy, metadata, and governance.

Skills

Technical writing

Documentation tools

CMS

Clear communication

Attention to detail

Education

Bachelor's degree in English

Tools

Documentation tools

Content management systems

Job description

Summary

Mujin is the future of industrial robotic systems in production and distribution environments. Our technology gives robots perception and awareness, enabling them to take on more advanced tasks. We aim to revolutionize the use of robotics within industry to free human resources from labor-intensive tasks to focus on more intellectual challenges. Mujin is the future of industrial robotic systems in production and distribution environments. Our technology gives robots perception and awareness, enabling them to take on more advanced tasks. We aim to revolutionize the use of robotics within industry to free human resources from labor-intensive tasks to focus on more intellectual challenges. We are seeking a Senior Technical Writer to join our team. A technical writer plays a crucial role in making complex technical information understandable and usable. In this role, you will focus on writing clear, user-friendly documentation for technical products, systems, processes, equipment operations & maintenance, research findings, etc., for internal or external audiences. The role partners closely with the department being supported to understand the unique requirements and needs of the communications.

Position Description

• Works with developers, engineers, and other technical staff to ensure documentation reflects current processes and product functionality.
• Writes user manuals, how-to guides, integration guides, API documentation, system operation instructions, equipment operations & maintenance content, and other technical materials for internal and external audiences.
• Determines effective structures and layouts for complex manuals and technical documentation; conducts research and collaborates with technical staff to accurately interpret complex technical data, drawings, and specifications.
• Ensures appropriate technical content and terminology reviews occur and that updates and revisions are incorporated into published documentation.
• Edits content to improve clarity, impact, flow, meaning, consistency, accuracy, and readability for technical and non-technical audiences.
• Develops schedules and plans for documentation projects, ensuring timely delivery of quality content, and conducts usability testing as needed to validate documentation effectiveness.
• Defines and maintains documentation standards, templates, style guidance, taxonomy, metadata, and governance practices while supporting the broader Knowledge Transfer initiative through scalable documentation, onboarding, training, and product knowledge management frameworks.

Position Requirements

• Bachelor’s degree in English, communication, journalism, or STEM field is preferred
• 4+ years relevant work experience
• Familiarity with software, hardware, or engineering concepts relevant to our industry
• Experience with documentation tools, content management systems and publishing software
• Ability to explain complex technical concepts in clear, concise language for technical and non-technical audiences
• Strong attention to detail

Desired

• Robotics, industrial automation, material handling, manufacturing, or related technology industry experience.
• Experience with structured content, information architecture, taxonomy, metadata, documentation governance, or knowledge management practices.
• Experience creating operator, maintenance, system integration, API, or developer documentation.

Physical Demands/ Work Environment

• Travel Requirement: Less than 5%,
• Prolonged periods of sitting at a desk and working on a computer
• Ability to work extended hours as required
• May need to visit sites per project needs

Great Company! Great Benefits! When working with Mujin, enjoy:

• 100% Company paid Medical, Dental, Vision option plus the opportunity to buy-up some benefits beginning the 1st of the month after hire!
• 100% Company Paid Life Insurance & Voluntary Benefits
• 100% Company Paid Long and Short Term Disability
• 15 Paid Time Off (PTO) days beginning your 1st year!
• 11 Paid Holidays, including (2) Floating Holidays!
• 401(k) Plan!
• Parental Leave Benefits!
• Health Savings Account (HSA) option with HDHP!
• Flexible Spending Account (FSA) options for Medical and Dependent Care!
• Referral Bonuses!
• Company Stock Options in many roles!

This Position Description is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not to be construed as an exhaustive statement of all supplemental duties, responsibilities, or non-essential requirements. Mujin is proud to be an Equal Employment Opportunity employer. Is this role eligible for sponsorship? Yes____ No__xx__

Attention Applicants

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact our Recruiting Team at [e-mail] for assistance with an accommodation. These contact tools may be used only by individuals with a disability for accommodation requests. This contact should not be used to inquire as to the status of an application.