Technical Writer, Senior

PG&E; Oakland (CA); Hybrid; USD 102,000 - 152,000; Full time

Job summary

PG&E in Oakland is seeking a documentation professional to translate complex procedures into user-friendly references such as Standards, Policies and Procedures, manuals, and job aids. You will edit, publish, and lifecycle-manage technical documents, collaborating with internal and external clients in a hybrid work setting.

The role emphasizes creating Word/Excel/PowerPoint templates, using Adobe Acrobat for forms, and supporting Aviation Services with standards and manuals across the

Qualifications

• Bachelor's degree in English or related discipline or equivalent experience.
• 4 years of job-related experience.

Responsibilities

• Demonstrates broad expertise and applies it to wide-ranging issues.
• Develops communications, training, and change management for major initiatives.
• Develops new technical documentation tools, processes, and methods.
• Leads large, cross-functional documentation projects.
• May act as a team lead or coach to developing employees.
• Develops Word, Excel, and PowerPoint templates.
• Uses Adobe Acrobat to create forms.
• Develops flowcharts and organization charts.
• Applies advanced technical skills to multiple projects as SME and project leader.
• Supports Aviation Services in developing standards, procedures, manuals, and job aids.
• Provides technical assistance in safety communications.
• Manages lifecycle of Guidance technical Documents related to Aviation Services.

Skills

Technical writing

Editing

Documentation

Cross-functional collaboration

Web publishing

Education

Bachelor's degree in English

Tools

Adobe Acrobat

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Requisition ID# 174506

Job Category: Engineering / Science

Job Level: Individual Contributor

Business Unit: Energy Delivery

Work Type: Hybrid

Job Location: Oakland

Department Overview

Enterprise Service Delivery (ESD) is focused on ensuring the safe and reliable services to all our Functional Area (FA) partners. The Aviation Services department resides within the ESD organization. Aviation Services provides a full range of services: fixed wing, helicopter, and unmanned aerial systems (UAS), needed for PG&E FAs organizations to safely and efficiently meet Company objectives.

Position Summary

Translates complex procedural information based on business requirements and standards into user-friendly references such as Standards, Policy and Procedures, user manuals, and job aids, etc. Collaborates with and gathers information from internal and external clients to develop documentation that is easy to understand and use. Performs document editing, document lifecycle management, basic web setup and document publishing.

This position is hybrid, working from your remote office and the Concord Service Center based on business needs.

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. Although we estimate the successful candidate hired into this role will be placed between the entry point and the middle of the range, the decision will be made on a case-by-case basis related to these factors.

This job is also eligible to participate in PG&E's discretionary incentive compensation programs.

A reasonable salary range is:

Bay Area Minimum: $102,000

Bay Area Maximum:$152,000

Job Responsibilities

• Demonstrates broad expertise, knowledge and technical competence and applies to wide ranging issues
• Develops and implements communications, training, and change management in support of major change management and implementation initiatives
• Develops new and innovative technical documentation tools, processes, and methods
• Leads large, cross-functional and complex technical documentation projects
• May act as a team lead and/or coach to developing employees
• Develops Word, Excel, and PowerPoint templates
• Utilizing Adobe Acrobat to create forms
• Develops Graphics: flowcharts and organization charts
• Applies advanced technical skills to multiple, complex projects as a subject matter expert and project leader across departments when required
• Supports all Aviation Services operating units in the development of standards, procedures, manuals, job aids, attachments, forms, bulletins, and other related technical documents
• Provides technical assistance in the development of safety communications'
• Manages lifecycle of all Guidance technical Documents directly or indirectly associated with Aviation Services

Qualifications

Minimum:

• Bachelors Degree in English or job-related discipline or equivalent experience
• Job-related experience, 4 years