Technical Writer (part time)

TIAG; Bethesda (MD); Remote; USD 70,000 - 100,000; Part time

Job summary

TIAG is seeking a part-time Technical Writer for NIH-based Facility Operational Technology Systems in Bethesda, MD. The role is primarily remote, with DoD Secret clearance processing required for start.

You will create operational technology documents, manuals, and training materials, coordinating with SMEs to ensure accuracy and timely delivery. You will lead document reviews, maintain versioned repositories, and support knowledge transfer across distributed teams while upholding rigorous QA

Qualifications

• Strong technical writing and instructional design skills.
• Ability to translate complex technical concepts for varied audiences.
• Experience in OT/ICS environments is a plus.

Responsibilities

• Write and edit technical documents including guides, reports, and system specs.
• Develop training materials and procedures with step-by-step instructions.
• Collaborate with SMEs to document complex procedures and maintain version control.

Skills

Technical Writing

Instructional Design

Documentation

Collaboration

Tools

SharePoint

Confluence

Jira

Job description

TIAG is now hiring a part-time Technical Writer to join our team at the National Institute of Health (NIH). You will assist in writing Operational Technology type of technical documents, play a critical role in coordinating activities among the team, and ensure quality of the end results in support of Facility Operational Technology Systems (FOTS).This position is based in Bethesda, MD and is primarily remote. An active DoD Secret Security Clearance is required to be processed before starting. As a result, US or Naturalized Citizenship is a requirement.Duties & ResponsibilitiesWrite and/or edit technical documents, including business proposals, reports, user manuals, briefings and presentations, functional descriptions, system specifications, guidelines, special reports, and other project deliverablesDevelop training library with step-by-step operational proceduresResearch and gather technical and background information for inclusion in system-specific training guides for each FOTS platformCollaborate with SMEs to document complex proceduresDevelop end-user training programs and awareness materialsReview and provide feedback on existing documents in addition to guiding team members with creating new documents as necessaryMaintain version-controlled documentation repositoryKeep track of all document statuses at all times for documents requiring approvalSupport knowledge transfer and cross-training initiativesUse a repeatable and comprehensive review process that allows each team to self-inspect and incorporate any changes through a fully vetted and formal process that will ensure efficiencies are met while still adhering to inspection guidelinesConduct quality assurance on the documents before finalizing deliverables3 years experience in Technical Writing developing technical documentation for OT/ICS environments3 years experience in an Information Technology or software environmentStrong technical writing and instructional design skillsExperience collaborating with engineering SMEsAbility to translate complex technical concepts for various audiencesActive DoD Secret clearance requiredExperience with SharePoint and document management systems preferredFamiliarity with Agile/Scrum processes and coaching team members and clients on Agile processesFamiliarity with Risk Management Framework (RMF) activitiesFamiliarity with Confluence and Jira software applicationsAbility to read and understand policies and proceduresAbility to ensure operational requirements are accomplishedAbility to plan and organize tasks and interact with technical and non-technical personnel translating tasks into detailed schedulesExperience working with distributed teamsExperience with reviewing documentationHigh degree of self-motivation and detail-orientationStrong and concise verbal and written communication skillsStrong work ethic and a proven professional - respectful, dependable, takes initiative and follows throughTIAG is an equal opportunity employer and federal contractor or subcontractor. Consequently, the parties agree that, as applicable, they will abide by the requirements of 41 CFR 60-1.4(a), 41 CFR 60-300.5(a), and 41 CFR 60-741.5(a) and employment decisions shall be based solely on merit and without regard disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. TIAG takes proactive steps to employ and advance in employment qualified individuals without regard to disability or protected veteran status. The parties also agree that, as applicable, they will abide by the requirements and may be subject and required to take action pursuant to the following laws and accompanying regulations:The Vietnam Era Veterans Readjustment Assistance Act of 1974, as amended (and its implementing regulations at 41 C.F.R. 60-300);Section 503 of the Rehabilitation Act of 1973, as amended (and its implementing regulations at 41 C.F.R 60-741); andExecutive Order 13496 (and its implementing regulations at 29 C.F.R. part 471, Appendix A to Subpart A).