Technical Writer II (Mechanical Knowledge Required)

Wabco Holdings; Phoenix (site) (AK); Hybrid; USD 47,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Flexible hours

On-site gym

Job summary

O’Neil & Associates, Inc. seeks a Tech Writer II to lead documentation efforts for operation, maintenance, and troubleshooting procedures, service bulletins, and training materials. You will craft high-quality manuals for heavy-duty equipment in a hybrid work environment and coordinate with engineering teams.

The role requires 2–4 years of technical writing experience, DoD familiarity, and the ability to work overtime as needed. On-the-job training and safety compliance are emphasized.

Qualifications

• Education: High school diploma or GED required.
• Associate degree in technical or mechanical field or equivalent experience.
• Associate degree in Automotive Repair or related field preferred.
• 2–4 years writing complex technical documents preferred.
• Military and/or mechanical aptitude/experience preferred.
• Experience with DoD preferred.
• Troubleshooting experience on mechanical/electrical/hydraulic/pneumatic systems preferred.
• Familiarity with OEM diagnostic tools (OBD II, CAT ET, Allison DOC, Bendix, Dearborn, WABCO Toolbox).
• Ability to compare source data to produce technical documentation.
• Overtime may be required.

Responsibilities

• Write technical documents/manuals per customer specs.
• Troubleshoot heavy-duty equipment systems (mechanical/electrical/hydraulic/pneumatic).
• Research data to reuse existing text/illustrations.
• Draft text to meet final product requirements.
• Document and archive technical data for future projects.
• Track and record time spent on projects.
• Communicate status and information needs to management.
• Complete tasks within deadlines and customer specs.
• Follow safety procedures and report violations.
• Assist in training new employees.

Skills

Technical writing

Procedural docs

Troubleshooting

DoD familiarity

Military/mechanical apt

Education

Technical/Mechanical AA or equivalent

GED/High school diploma

Tools

OBD II

CAT ET

Allison DOC

Bendix Diagnostic

WABCO Toolbox

Job description

Full job description

Under limited direction, the Tech Writer II is responsible for leading a task for documenting and developing detailed operation, maintenance and/or troubleshooting procedures, checklists, technical specifications, service bulletins, training materials and other procedures and reports, to meet the customers requirements and expectations. This individual must be proficient in various computer software tools, be highly efficient, and must be willing to work in an environment that is fast paced with set delivery schedules in a hybrid work schedule.

Essential Functions

• Write technical documents/manuals in accordance with customer specifications.
• Troubleshoot mechanical, electrical, and pneumatic systems on heavy-duty equipment.
• Research existing data to maximize utilization of previously developed text and illustrations.
• Draft text materials to ensure coordination per final product requirements.
• Document and archive technical data efficiently for future projects.
• Track and record time spent on projects.
• Communicate work status and additional information needs to management.
• Complete assigned tasks within established deadlines and customer specifications, adhering to company policies and procedures.
• Follow established safety procedures and report violations.
• Assist in training new employees or those transitioning into the department.
• Review project requirements to ensure compliance with customer specifications and agreements.
• Perform other job-related tasks as requested with reasonable accommodation.

Minimum Qualifications

• Education: High school diploma or General Equivalency Diploma (GED) required.
• Associate degree in a technical or mechanical field, or equivalent work experience required.
• Associate degree in Automotive Repair or related field preferred.
• Two to four (2-4) years of experience writing complex technical documents preferred.
• Previous military and/or mechanical aptitude/experience preferred.
• Experience with the Department of Defense (DoD) preferred.
• Experience troubleshooting mechanical, electrical, hydraulic, and pneumatic systems preferred.
• Familiarity with diagnostic tools such as Onboard Diagnostics (OBD) II, CAT ET, Allison DOC, Bendix Diagnostic, Dearborn, WABCO Toolbox, or other OEM tools preferred.
• Able to think critically and compare source data files, including engineering drawings, reports, drawing lists, Microsoft documents, Adobe PDFs, etc., to produce technical information used in technical documentation.
• Able to work overtime when required.
• Familiarity with Gas and Diesel engines, automotive repair, or any other mechanical knowledge is desired.
• Must have troubleshooting experience on military or commercial equipment.

Benefits

• Medical, dental, vision, life, AD&D, long-term, and short-term disability benefits.
• Flexible working hours and generous paid time off.
• On-site work with hybrid options.
• 401K employer match.
• ESOP contributions.
• Pet-friendly office.
• Onsite Gym with a personal trainer.
• Flex hours and summer schedule for work life balance.

Equal Opportunity Employer: O’Neil & Associates, Inc. is an equal opportunity employer, providing equal employment opportunities to all qualified individuals without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, Vietnam Era or other eligible veteran status, or any other protected factor. Applicants must be authorized to work in the United States without sponsorship.

Job Type: Full-time. Pay: $23.00 per hour.