Technical Writer II

Akima; United States; Remote; USD 70,000 - 75,000; Full time

Job summary

A leading company is seeking a Logistics Technical Support specialist to provide remote document development and writing services for U.S. Coast Guard projects. The role involves creating and editing technical documents, conducting research, and ensuring compliance with governmental standards, requiring strong communication skills and attention to detail alongside relevant qualifications.

Benefits

Comprehensive benefits program including medical, dental, and vision

401(k) plan

Paid Time Off (PTO)

Qualifications

• At least an associate degree in technical writing and two years of experience, or equivalent training.
• Ability to obtain and maintain Public Trust Clearance.
• Experience working with U.S. Coast Guard C5I services preferred.

Responsibilities

• Provide support in creating and editing technical documents.
• Conduct research and interviews to develop process guides and manuals.
• Review and update logistical support documents according to current policies.

Skills

Communication

Collaboration

Problem Solving

Attention to Detail

Time Management

Education

Associate degree in technical writing

DoD/USCG technical 'A' school

Tools

Microsoft Office

Microsoft Office Excel

Job description

The U.S. Coast Guard Command, Control, Communications, Computers, Cyber and Intelligence Service Center (C5ISC) requires Logistics Technical Support, Document Development and Writing Services for engineering, logistics, and business operational support necessary to meet the needs of the various C5ISC Product Lines. This position will provide remote support services.

Responsibilities

• Provide support to C5ISC in creating, editing, and revising all necessary artifacts in accordance with the Systems Engineering Life Cycle (SELC) process. Documents include, but are not limited to:
  • TRACI matrices, flow charts and/or other documents that define process ownership.
  • Process Guides and Change Management documents.
  • Training Plans for developed documents.
  • SOPs/Desk Guides/Job Aides.
  • Integrated Logistics Support Plan (ILSP)
  • Maintenance Effectiveness Review (MER) documents
• Conduct comprehensive research and interview Subject Matter Experts (SME) to develop C5ISC Process Guides, Technical Publications and Manuals, and Change/Configuration Management documents in accordance with U.S. Coast Guard standards, policies, and procedures.
• Conduct comprehensive research and interview Subject Matter Experts (SME) to develop documented recommendations concerning Diminishing Manufacturing Sources and Material Shortages (DMSMS).
• Review and update all ILSPs and their companion Equipment Support Sheets (ESS) to align with current policy and procedures.
• Work within SharePoint in order to generate required pages for processes and metrics collection and dissemination.
• Identify and apply correct Scientific and Technical Information (STINFO) markings to all required documents or information that is essential to preclude the agency, service, or customer from significant liability and possibly affecting the national security of the country.
• Produce all associated deliverables while maintaining the absolute highest quality of services, products, and customer service.
• Attend periodic meetings with Surface Force Logistics Center (SFLC), documenting the Maintenance Effectiveness Review (MER).
• Complete MER reports documenting all discrepancies and recommendations to Maintenance Procedure Cards (MPC) and other planned maintenance activities/documentation that were reviewed during the MER.
• Researches, writes, edits and proofreads technical data for use in documents or sections of documents such as manuals, procedures and specifications. Ensures technical documentation is accurate, complete, meets editorial and government specifications and adheres to standards for quality, graphics, coverage, format and style. Assists in establishing style guidelines and standards for texts and illustrations. Retrieves, organizes, analyzes and synthesizes subject matter and transforms it into easy-to-understand information. Creates or revises hardware or software product documentation, which includes installation, operation and maintenance instructions and other technical publications such as technical advisories and release notes. Performs work under general supervision. Handles moderately complex issues and problems and refers more complex issues to higher-level staff.

Qualifications

• At least an associate degree in technical writing from an accredited institution and two (2) years of experience in technical writing OR completion of DoD/USCG technical “A” school and four (4) years of experience in technical writing.
• Strong communication and interpersonal skills are considered necessary, as candidates will regularly meet with personnel.
• Effective collaboration and communication skills.
• Highly skilled in Microsoft Office Excel application.
• Experience with Microsoft Office tools and applications.
• Ability to problem solve and identify, implement and/or monitor alternative solutions.
• Ability to understand, interpret, and apply requirements applicable to the scope of work.
• Strong organizational, time management, and meeting facilitation skills.
• High level of attention to detail.
• Ability to obtain and maintain Public Trust Clearance.
• Experience working U.S. Coast Guard C5I services preferred.

Job ID: 17412

Work Type: Remote

Pay Range: $70,000 - $75,000

Benefits

Regular - The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of other voluntary benefits. Paid Time Off (PTO) is offered to regular full-time and part-time employees.

Company Description

Work Where it Matters

Akima Systems Engineering (ASE), an Akima company, is not just another federal systems support contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At ASE, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders, ASE provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers, ASE delivers solutions in maritime IT, systems engineering, and integration across the Department of Defense and stands ready to help improve operational performance at a reasonable and sustainable cost.

As an ASE employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.