Technical Writer II

Andersen Windows, Inc.; Oak Park Heights (MN); On-site; USD 63,000 - 94,000; Full time

Benefits offered by this job

401(k) Plan

Employer matching profit sharing

Medical, dental, vision

Job summary

Andersen Windows, Inc. is seeking a technical publications professional to compose and edit documents for customers and partners. You will create manuals, training materials, reports, and web content, with emphasis on clear visuals and brand consistency.

The role includes coordinating drafts and maintaining content across Andersen channels. Qualifications include a degree in communications or engineering, or an AS with five years of related experience, plus proficiency in Adobe Creative Suite

Qualifications

• Bachelor's or AS degree with relevant experience or education mix.
• Proficient in Adobe Creative Suite and MS Office.
• Product knowledge of Andersen product lines preferred.

Responsibilities

• Design, layout and formatting of technical materials with visual elements.
• Create visuals aligned with Andersen branding and project timelines.
• Develop and maintain corporate technical documentation.
• Identify business area needs and interview SMEs to gather details.
• Organize content and build cross-referenced publications.
• Prepare drafts for review and coordinate publication layouts.
• Edit and proofread research reports and web content.
• Maintain information on internal/external Andersen sites and training materials.
• Support Andersen Corporate University training development.

Skills

Adobe Suite

Microsoft Office

Product Knowledge

Education

Bachelor's degree in communications, engineering, technical or related discipline

Associate of Science Degree with 5+ years of experience

Tools

PLM software

Job description

SUMMARY

At Andersen, we see possibility everywhere, every day and in everything we do. The possibility for our employees to achieve their full potential, for our communities to be stronger and for everyone to have a healthier, happier place to live. Our portfolio of brands — Andersen Windows & Doors, Renewal by Andersen and Fenetres MQ — is crafted to serve customers across the new residential, home improvement and light commercial building sector. Join our more than 13,000 employees who are inspired every day to deliver exceptional experiences that turn possibility into reality.

JOB DESCRIPTION

POSITION SUMMARY

To compose technical communications from product engineers and process engineers for business partners and customers. To create new or edit existing technical documents such as reference manuals, training materials, technical reports, Web pages, multimedia presentations, parts lists, instruction guides, and other related materials.

PRIMARY RESPONSIBILITIES

• Responsible for the design, layout and formatting of materials using illustrative, typographic, photographic, and graphic elements.
• Create visual solutions that ensure that all design solutions reflect Andersen's branding strategy and meet objectives on time and on budget.
• Assist in providing expertise to develop and maintain Andersen corporate technical documentation.
• Assist in the identification and analysis of business area needs.
• Assist in the study of data and conduct in-depth interviews with subject matter experts to understand the products and procedures.
• Assist in providing organizational content and spearhead efforts to fill them.
• Index and cross-reference documents such as bulletins and manuals.
• Produce or arrange for illustrations, charts, and photographs to be included in publications.
• Edit, standardize, and revise material prepared by other writers, illustrators, or personnel.
• Prepare layout of material for publication.
• Prepare rough drafts of the publication for review with the project staff and customers.
• Edit and proofread all research reports.
• Create and assist in maintaining information resident on the internal/external Andersen websites.
• Provide training as required.
• Integration of training documentation to support Andersen Corporate University training development.
• Assist in establishing and maintaining process standards related to technical publications.
• Understand enterprise change processes and requirements in support of technical publication needs.
• Interface with application specialists to assist in the generation of reports for audit and reporting of metrics to support the organization.

QUALIFICATIONS AND SKILLS

• Minimum Qualifications: Bachelor's degree in communications, engineering, technical or related discipline with no experience or an Associate of Science Degree with a minimum of 5 years of experience in related areas of work or equivalent combination of education and work experience.
• Andersen Product Knowledge expertise preferred.
• Technical Qualifications: Proficient knowledge of Adobe Suite (Photoshop, Illustrator, and InDesign).
• Proficient knowledge of Microsoft Office suite of tools.
• Product Lifecycle Management (PLM) software knowledge preferred.

PAY RANGE

$62,960.00 - $94,440.00

CULTURE AND BENEFITS

At Andersen, we believe our people are at the heart of everything we do. Every day, our talent, dedication and passion enables us to be the most trusted window & door company. To support our employees, we provide a comprehensive Total Rewards Package – a thoughtful combination of pay and benefits that reflects our commitment to investing in each team member’s wellbeing and success. While specific benefits may vary by position or location, we’re proud to offer a comprehensive Total Rewards Package designed to support your well‑being, growth, and future.

• 401 (k) Plan
• Employer Fixed Contributions & Company Matching Profit Sharing
• Medical, Dental and Vision Coverage
• Flexible Spending Accounts (FSAs)
• Health Savings Account (HSA) and Health Reimbursement Account (HRA)
• Life Insurance
• Paid Time Off & Paid Holidays
• Paid Maternity Leave & Paid Parental Leave
• Career Growth Planning & Nationwide Career Opportunities

*For employees covered by a collective bargaining agreement, some benefits may differ or may not be available based on the terms of the agreement.

PROFIT SHARING

In 2026 Andersen has set a profit-sharing target of $3,600 per eligible employee, prorated as appropriate. Profit Sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance.

EEOC EMPLOYER

Andersen is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, disability, marital status, national origin, citizenship, genetic information, protected veteran status, or any other characteristic protected by law.

Andersen Corporation will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of all applicable federal, state and local laws.

If you need a reasonable accommodation to complete a job application, participate in a job interview, or engage in any part of the hiring process, please contact [e-mail].

We look forward to seeing how your unique skills, background and experiences will inspire our team and help us continue to be the leader we are today. There’s something meaningfully different about Andersen that makes us America’s most loved brand of windows and doors. We are real, optimistic, and intentional in the way we partner with each other and our customers. Everyone is welcome here, and everyone contributes to our success.