Technical Writer I

AAR; North Carolina; On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

401(k) with company match

Generous paid time off

Professional development opportunities

Job summary

AAR in Greensboro, NC seeks a Technical Writer to prepare customer manuals and supplements in line with FAA, customer, and internal quality standards. The role involves reviewing engineering data, producing high-quality publications, and revising manuals for accuracy.

The candidate will support multiple departments, handle complex tasks, and contribute to ongoing process improvements. Strong English skills and a background in technical writing are essential for success.

Qualifications

• Three years’ experience as a technical writer.
• Must be fluent in English – read, write, speak and understand.
• Bachelor’s degree or equivalent work experience.
• High School Diploma or equivalent.
• Computer skills: MS Word, Windows environment, Internet browser.

Responsibilities

• Research and review engineering drawings, engineering orders, and related technical data defining aircraft modifications.
• Produce accurate, high quality customer technical publications adhering to ATA iSpec 2200 format.
• Revise customer manuals and maintenance manuals and internal documents.
• Support other departments with respect to publications and in-house manuals.
• Coordinate with other departments to meet customer, regulatory, and internal requirements.
• Lead complex documentation tasks with limited assistance.
• Contribute to continuous improvement of Technical Publications procedures, quality control, workflow and tools.
• Monitor and suggest QC standards.
• Display initiative by taking on unfamiliar assignments.
• Produce final documents in multiple publication types (CMMs, ICAs, in-house docs).
• Demonstrate proficiency with FrameMaker and CMS.

Skills

Fluent English

Interpersonal skills

Communication skills

Problem solving

Teamwork

Education

Bachelor’s degree or equivalent

High School Diploma or equivalent

Tools

MS Word

Windows OS

Internet browser

FrameMaker

CMS

Job description

Description

Prepare customer manuals and supplements and other technical documentation in accordance with FAA, customer, and internal standards of quality.

Description

Prepare customer manuals and supplements and other technical documentation in accordance with FAA, customer, and internal standards of quality.

What You Will Be Responsible For

• Research and review engineering drawings, engineering orders, and related technical data defining aircraft modifications and assembly/subassembly/component specifications, determine the effect on customer technical publications, and use the materials to produce accurate, high quality customer technical publications, which adhere to ATA iSpec 2200 format.
• Revise customer manuals, component maintenance manuals and/or aircraft maintenance manual supplements and all internal company manuals.
• Provide support to, and share knowledge with, other internal departments with regard to customer technical publications.
• Provide support to and share knowledge with, other internal departments with regard to in-house technical publications, such as forms, guides, intranet sites, and manuals.
• Interface and coordinate in a professional manner with other departments and internal customers to ensure customer, regulatory, and internal requirements are met and to promote and support organizational business interests.
• Must be able to work on complex documentation tasks with limited assistance.
• Promote and contribute to continuous improvement of Technical Publications department, including procedures, quality control, workflow, and tools.
• Monitor and suggest QC standards
• Display self-leadership by volunteering to work unfamiliar assignments.
• Ability to write for, and produce as final, multiple technical publication types from among CMMs, ICAs, In-house documentation.
• Demonstrate developed production structured FrameMaker (FM) skills and familiarity with a CMS.
• Ability to function as an OJT Trainer for lower levels.
• All other duties as assigned.

What You Need To Be Successful In This Role

• High School Diploma or equivalent.
• Bachelor’s degree or equivalent work experience.
• Three years’ experience as a technical writer.
• Computer skills [MS Word, Windows environment, Internet browser].
• Must be fluent in English – read, write, speak and understand.
• Must have excellent oral, written, organizational, and problem‑solving skills.
• Ability to read and comprehend written engineering, engineering drawings, and other technical data.
• Must possess excellent interpersonal skills with strong desire to work in a team.
• Must be available for overtime and/or to work a flexible schedule, as job requirements dictate.

The rewards of your career at AAR go far beyond just your salary:

• Competitive salary and bonus package.
• Comprehensive benefits package including medical, dental, and vision coverage.
• 401(k) retirement plan with company match.
• Generous paid time off program.
• Professional development and career advancement opportunities

Physical Demands/Work Environment

• The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee may be regularly required to sit, stand, bend, reach and move about the facility.
• Must be able to sit and work effectively at a computer for extended periods of time.
• Must be able to work assigned schedule with minimal absences.

AAR provides accommodation in accordance with applicable laws through all stages of the hiring process. If you require accommodation for any part of the application and/or hiring process, please advise Human Resources.

Job

Operations

Primary Location

United States-North Carolina-Greensboro-Aircraft Reconfig Technologies

Schedule

Full-time

Overtime Status

Non-exempt

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.