Technical Writer #26-26133

Us Tech Solutions; Hershey (PA); On-site; USD 65,000 - 85,000; Full time

Job summary

US Tech Solutions in Hershey, PA is seeking a Technical Writer to create Pilot Plant equipment training documentation and work instructions that educate operators safely and effectively.

You will collaborate with R&D, Maintenance, Engineering, Quality, Operations, and Environmental Health & Safety to ensure training materials comply with existing policies and procedures, supporting a comprehensive learning program within the LMS and Adobe Creative Cloud.

Qualifications

• Three consecutive years of food manufacturing experience at the same facility if possible.
• Training content creation is a must. If they also have technical, mechanical or operational skills it’s a plus.

Responsibilities

• Create training materials, including process procedures, step-up cards, one-point lessons, and other documentation in collaboration with Operations, Maintenance, Quality, and Safety.
• Capture video and photographic documentation to support the development of a comprehensive learning program within the LMS platform and Adobe Creative Cloud.
• Assist with the creation and review of Job Safety Analysis documentation, as needed.
• Standardize content structure, instructional format, and operator competency requirements.
• Provide periodic follow‑up evaluations of machine operators to confirm skill retention and support refresher training for higher‑complexity equipment.
• Complete additional tasks as assigned to support Tech Center training and operational needs.
• Work with SMEs to simplify complex content, remove unnecessary detail, and consistently focus on what the learner needs to know.
• Prioritize content creation work to meet training development milestones.
• Observe and document SME operational procedures to verify accuracy, identify procedural gaps, and create training content development.

Skills

Technical writing

Documentation

Mechanical aptitude

Tools

Microsoft Office

Snagit

Copilot

Adobe Creative Cloud

Job description

Duration: 12 months contract

• The Technical Writer will be responsible for creating Pilot Plant equipment training documentation and work instructions that safely and effectively educate operators on Pilot Plant equipment.
• This role will collaborate with R&D, Maintenance, Engineering, Quality, Operations, and Environmental Health & Safety to ensure training materials comply with existing policies and procedures.

Summary

• The Technical Writer will be responsible for creating Pilot Plant equipment training documentation and work instructions that safely and effectively educate operators on Pilot Plant equipment.
• This role will collaborate with R&D, Maintenance, Engineering, Quality, Operations, and Environmental Health & Safety to ensure training materials comply with existing policies and procedures.

Main Duties

• Create training materials, including process procedures, step-up cards, one-point lessons, and other documentation in collaboration with Operations, Maintenance, Quality, and Safety.
• Capture video and photographic documentation to support the development of a comprehensive learning program within the LMS platform and Adobe Creative Cloud.
• Assist with the creation and review of Job Safety Analysis documentation, as needed.
• Standardize content structure, instructional format, and operator competency requirements.
• Provide periodic follow‑up evaluations of machine operators to confirm skill retention and support refresher training for higher‑complexity equipment.
• Complete additional tasks as assigned to support Tech Center training and operational needs.
• Work with SMEs to simplify complex content, remove unnecessary detail, and consistently focus on what the learner needs to know.
• Prioritize content creation work to meet training development milestones.
• Observe and document SME operational procedures to verify accuracy, identify procedural gaps, and create training content development.

Technical Skills

• Technical writing and procedure development
• Manufacturing equipment / process documentation
• Mechanical aptitude and equipment troubleshooting awareness

Must Haves

• Three consecutive years of food manufacturing experience at the same facility if possible (not broken into multiple companies and roles).
• Training content creation is a must. If they also have technical, mechanical or operational skills it’s a plus.

Software Skills and Purpose (if applicable)

• Highly proficient in Microsoft programs, Excel, Word, Office, PowerPoint. Moderate experience in Snagit, Copilot and Adobe content creation.
• Must be able to operator an iPad.

About US Tech Solutions

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com .

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

AI Statement

By applying, you acknowledge that AI-assisted tools may be used during hiring.

IND01