Technical Writer

Constellation Inc; Washington (District of Columbia); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Employee assistance program

Flexible schedule

Flexible spending account

Health insurance

Life insurance

Paid time off

Professional development assistance

Vision insurance

Job summary

Constellation Inc. is seeking a Technical Writer to conduct organizational studies, develop procedures, and draft statements of work to help management operate more efficiently. You will elicit client requirements and prepare project plans and statements of needs.

Ideal candidates have a BA/BS and 2+ years in business/technical writing, strong analytical and communication skills, and experience with process documentation and SharePoint. This full-time, hybrid role is based in Washington, DC.

Qualifications

• U.S. citizen able to pass a background investigation.
• Bachelor’s degree in Business, Public Policy, Political Science, or related field.
• 2+ years as a Business or Technical Writer, Requirements Analyst, Functional Analyst, or similar role.
• Experience gathering, documenting, and managing requirements from diverse stakeholders.
• Strong analytical, communication, facilitation, and problem-solving skills.
• Experience documenting business processes using process maps, flowcharts, or diagrams.

Responsibilities

• Provide professional-level skills in technical writing, research and analysis, policy drafting, SOPs, program guidance documents, and executive correspondence management.
• Assist with developing security program documents requiring research, data, and recommendations.
• Support project meetings, events, manage program taskings, and prepare presentations.
• Assist with designing and developing program/implementation plans, documenting risks, dependencies, constraints, and tracking metrics.
• Create security program content for video, photography, news articles, illustrations, and sound work products for client communications.
• Update security information on organization SharePoint sites and collect data to support program goals.

Skills

Technical writing

Research & analysis

Policy drafting

SOP development

Program guidance docs

How-To guidance

Tasker management

Executive correspondence

Analytical skills

Communication

Facilitation

Problem-solving

Education

Bachelor’s degree (BA/BS) in Business, Public Policy, Political Science, or related field

Tools

SharePoint

Job description

Pay:$90,000.00 - $110,000.00 per year

Job description: Technical Writer

Constellation is seeking a Technical Writer to conduct organizational studies and evaluations, develop process and procedures, conduct research work for simplification and recommendation analysis, measurement studies, and prepare operations and procedures manuals to assist management in operating more efficiently and effectively. Elicit, collect, and collate client requirements to draft statements of work, project plans, and / or statements of needs.

Key Responsibilities:

• Provide professional-level skillsets in technical writing, research and analysis, policy drafting, standard operating procedures, program guidance documents, “How To” guidance documents, tasker management and executive correspondence management.
• Assist with developing security program documents that will require subject matter research, formulation of arguments, consideration of opposing views, statements of fact, accurate and timely data, graphic displays of data, and formulation of recommendations.
• Provide support for project meetings, events, manage program taskings, and prepare presentations in support of project needs and taskings.
• Assist the client with designing and developing program plans and implementation plans, examining and documenting risk factors, identifying program dependencies, documenting constraints that affect the development of an initiative, and tracking and reporting program metrics.
• Create security program content to be utilized in video, photography, news articles, illustrations, and sound work products to support client communication practices.
• Assist with developing documentation and collect data that supports program goals and objectives; update security information on organization SharePoint sites.

The ideal candidate must have the following experience, background, and credentials:

• Be a U.S. citizen able to pass a background investigation by the client agency
• Bachelor’s degree (BA/BS) in Business, Public Policy, Political Science, or a related field.
• 2+ years of experience as a Business or Technical Writer, Business Requirements Analyst, Functional Analyst, or similar role supporting policy writing and development, process documentation and communications.
• Experience gathering, documenting, and managing business and functional requirements from diverse stakeholders.
• Strong analytical, communication, facilitation, and problem-solving skills with the ability to translate business needs into clear technical requirements.
• Experience documenting business processes using process mapping tools, flowcharts, or workflow diagrams.

Job Type: Full-time
Work Location:Hybrid

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance