Technical Writer

Infotrend Inc.; United States; Remote; USD 90,000 - 115,000; Full time

Job summary

A leading company is seeking a skilled Technical Writer to produce high-quality documentation for its projects. Ideal candidates will have a strong background in technical writing, proven experience in managing content, and a commitment to clarity. This role supports dual projects and requires meticulous attention to detail, excellent communication skills, and the ability to work effectively with SMEs. A degree in a related field and significant technical writing experience is required. Join us to enhance and streamline our documentation efforts and enjoy a comprehensive compensation package.

Benefits

Health, dental, and vision insurance

401(k) plan with company match

Paid time off

Opportunities for bonuses

Qualifications

• 5 years’ experience in development of structured materials.
• 2+ years of directly related IT-based experience.
• 3+ years experience in managing content in SharePoint.

Responsibilities

• Write and edit business and technical documents including reports and user manuals.
• Develop outlines and drafts for review by Subject Matter Experts.
• Manage SharePoint site and document repository for content organization.

Skills

Communication

Attention to Detail

Problem Solving

Organization

Multitasking

Education

Bachelor's degree in English, History, Journalism or related field

Tools

SharePoint

Job description

Share this job as a link in your status update to LinkedIn.

Job Title

Technical Writer

Location

US (Primary)

Category

Finance

Requisition #

TW.2

Job Type

Full-time

Security Clearance Required

Public Trust

Education

Bachelor's Degree

Job Description

• Provide support, as outlined below, on dual projects.
• Write and/or edit business and technical documents, including business proposals, reports, user manuals, briefings and presentations, functional descriptions, system specifications, guidelines, special reports, and other project deliverables to meet contract requirements.
• Develop outlines and drafts for review and approval by Subject Matter Experts (SMEs) and project management ensuring that final documents meet applicable contract requirements and regulations.
• Research and gather technical and background information for inclusion in project documentation and deliverables.
• Consult relevant information sources, including library resources, technical and financial documents, and client/project personnel, to obtain background information, and verify pertinent guidelines and regulations governing project deliverables.
• Keep a consistent style and writing standard, ensuring technical accuracy, and strict adherence to documentation standards under tight deadlines.
• Strive to develop new and refine existing technical writing processes to increase the efficiency of the process and enhance the quality of the end product.
• Complete online research about prospects and additional duties as assigned.
• Pay strict attention to detail; must have the ability to review and edit content for clarity, grammar, and proper use of technical or customer terminology.
• Understand requirements and coordinate with SME’s and managers to d raft technical content and refine technical responses.
• Conduct detailed review of all surveillance issues, adhoc requests, artifacts, and deliverables for submission to client.
• Conduct research and ensures that all instructions are carefully met in all documents, is of high quality, and is compliant with criteria and guidelines.
• Recognize and communicates gaps in content.
• Create and refine project documentation including project reports and deliverables.
• Develop SOPs, templates, and workflows to implement operational standardization across the program.
• Manage SharePoint site and document repository to organize, update and share content, documents, with the program team and stakeholders.
• Adhere to and actively manage timelines associated with project requests
• Excellent communication skills and proven experience in a client-facing role
• Solid organizational skills including high-level attention to detail and multitasking skills
• Other duties as assigned

Job Requirements

• Bachelor’s degree or higher in English, History, Journalism or other discipline that requires understanding of the writing/rewriting/editing process
• 5 years’ experience in development of structured written materials and visual aids
• 2+ years of directly related IT-based experience
• 3+ years experience in managing content in SharePoint
• Business process mapping: 3 years (Preferred)
• Develop high-level reports and presentations for leadership: 3 years (Preferred)
• Excellent customer service, problem solving, and oral and written communications skills.
• Position is currently 100% remote due to COVID-19; Under normal circumstances, individual must be able to work onsite in Metropolitan DC area
• Ability to obtain/maintain Public Trust

Security Clearance

Public Trust Security Clearance

The salary for this position ranges from $90,000 to $115,000 annually. The exact salary offered will depend on your qualifications, experience, and alignment with the responsibilities of the role. In addition to the base salary, we offer a comprehensive total compensation package that includes health, dental, and vision insurance, a 401(k) plan with company match, paid time off, and opportunities for bonuses based on individual and company performance. We believe in rewarding our employees holistically, beyond just their paycheck, to ensure long-term satisfaction and well-being.

We are equal opportunity/affirmative action employers, committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status, or any other protected characteristic under state or local law.