Technical Writer

Molina Healthcare; United States; Remote; USD 68,000 - 102,000; Full time

Job summary

Molina Healthcare is seeking a Technical Writer to analyze user information requirements and create technical documentation. The role involves collaborating on policies, reviewing documents for compliance, and optimizing workflows. Candidates should have an Associate Degree and relevant experience. A competitive benefits package is offered.

Benefits

Competitive benefits and compensation package

Qualifications

• 1-3 years of relevant experience required.
• 3-5 years of preferred experience.

Responsibilities

• Analyses user information requirements and defines communication strategies.
• Writes and revises technical documentation for company products.
• Documents business processes for various functional areas.

Skills

Policy Development

Document Review

Collaborative Work

Process Documentation

Education

Associate Degree

Bachelor's Degree

Job description

Analyses user information requirements including understanding the user experience in relation to company products. Defines strategy for effective communication. May provide feedback and suggestions to product development. Employs company brand standards and creates standards applicable to technical documentation. Writes and revises technical information about company products, such as operational, maintenance, or repair manuals. Duties include gathering and organizing technical information, preparing text and tools, and coordinating layout for print or electronic publication.

Knowledge/Skills/Abilities

• Develops and upholds policies, procedures, standard operating procedures (SOP's), job aids and reference materials.
• Reviews documents and written external communication for format, consistency, and compliance with existing procedures.
• Engages in collaborative work groups to support the creation and modification of policies and procedures.
• Designs and updates flowcharts to illustrate current processes and optimize workflows.
• Reviews documents to ensure proper formatting, consistency and adherence to current policies and procedures.
• Documents business processes for a variety of functional areas.
• Converts existing material into standard Molina format.

Job Qualifications

Required Education

Associate degree or equivalent combination of education and experience

Required Experience

1-3 years

Preferred Education

Bachelor's Degree or equivalent combination of education and experience

Preferred Experience

3-5 years

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range:

$68,640 - $101,788 / ANNUAL

Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.