Technical Writer

Cyber Coalition, LLC; United States; Remote; USD 65,000 - 95,000; Full time

Job summary

Cyber Coalition, LLC is seeking a technical writer to develop and maintain manuals, SOPs, and training content for federal programs. You will document workflows, configurations, and procedures, and support proposals while translating complex concepts for diverse audiences.

The role emphasizes collaboration with teams, on-site work, and knowledge transfer through onboarding support and training materials. Experience in DHS/DoD environments is a plus and editing excellence is essential.

Qualifications

• Bachelor's degree and related field required.
• 3–5 years of technical writing experience, focusing on federal programs.
• Experience developing IT and cybersecurity documentation.
• Familiarity with LMS platforms and software development documentation practices.
• Strong editing, formatting, and document management skills.
• Prior DHS or DoD experience is a plus.

Responsibilities

• Developing and maintaining technical manuals, SOPs, and training documentation.
• Documenting system workflows, configurations, and operational procedures.
• Supporting proposal development and compliance documentation efforts.
• Translating complex technical concepts into clear, user-friendly content for varied audiences.
• Assisting with knowledge transfer, onboarding, and training support activities.

Skills

Technical writing

Education

Bachelor's degree in English/Communications/Technical Writing/IT

Tools

LMS platforms

Software development docs

Job description

Duties

Including but not limited to:

• Developing and maintaining technical manuals, standard operating procedures, and training documentation
• Documenting system workflows, configurations, and operational procedures
• Supporting proposal development and compliance documentation efforts
• Translating complex technical concepts into clear, user-friendly content for varied audiences
• Assisting with knowledge transfer, onboarding, and training support activities

Qualifications

• Bachelor's degree in English, Communications, Technical Writing, Information Technology, or a related field
• 3–5 years of experience in technical writing, with a focus on supporting federal programs
• Demonstrated experience developing IT and cybersecurity documentation
• Familiarity with LMS platforms and software development documentation practices
• Strong editing, formatting, and document management skills
• Prior experience supporting DHS or DoD environments is a plus

Work Environment

• On site

Cyber Coalition provides equal employment opportunities to all employees and applicants foremployment and prohibits discrimination and harassment of any type without regard to race,color, religion, age, sex, national origin, disability status, genetics, protected veteran status,sexual orientation, gender identity or expression, or any other characteristic protected byfederal, state, or local laws. Cyber Coalition participates in E-Verify.