Technical Writer

Lensa; United States; On-site; USD 51,000 - 151,000; Full time

Job summary

Join a leading company where you will be a key contributor in creating comprehensive product documentation as a Technical Writer. Your role entails collaborating with teams globally, working on user guides and tutorials, and ensuring documentation meets high standards for clarity and precision. Ideal candidates will have a degree in a related field and extensive experience in technical writing for software.

Qualifications

• 5-7 years of technical writing experience for software products.
• Experience in packaging or printing industry preferred.
• Ability to write user guides and help systems independently.

Responsibilities

• Develop and maintain product-related documentation.
• Adhere to project guidelines and deadlines.
• Provide feedback on design and UI of the product.

Skills

Technical Writing

Communication

Editing

Project Management

Education

BA/BS degree in Technical Communications, English, or related field

Tools

Microsoft Office 365

RoboHelp

GitHub

Camtasia

Job description

4 days ago Be among the first 25 applicants

Lensa is the leading career site for job seekers at every stage of their career. Our client, eProductivity Software, is seeking professionals. Apply via Lensa today!

Description

eProductivity Software is looking for a Technical Writer to join our team.

This person will contribute to the development and maintenance of written technical product information to improve the implementation, maintenance, and use of the products. They will also provide technical writing support for other groups within the organization.

This position will be based in the UK and is part of a documentation team located across the world. Please provide a portfolio of work samples.

Primary Duties & Responsibilities

• Develop and maintain product related documentation by gathering information from subject-matter experts.
• Adhere to guidelines/direction and deadlines established by project lead and defined by release schedule. The documentation can include but is not limited to:
• User Guides
• Release Notes
• Installation Guide
• Integration Guides
• WebHelp
• Tutorials
• Videos
• Maintain intimate familiarity with products and their functionality and attend regular product team meetings.
• Provide internal point of contact for documentation support.
• Help define processes for documentation in an agile environment that improve the efficiently of the flow of information between developers, QA and documentation.
• Provide feedback on the design and UI of the product.
  
  

Leadership And Working With Others

• Technical Writers
• Consultants
• Product Managers
• Business Analysts
• QA Engineers
• Support Team
• Professional Services
  
  

Qualifications And Experience

• BA/BS degree with a Technical Communications, English, Education, or Training focus preferred.
• 5-7 years of technical writing experience for software products.
• Experience in the packaging or printing industry is preferred, while familiarity with manufacturing and ERP systems is also advantageous.
• Knowledge of CSS and Help Output Configuration is preferred but not required.
• Knowledge of basic JavaScript is preferred but not required.
• Experience adhering to style guides / standards.
• Able to work independently within guidelines provided.
• Experience working with Agile/Scrum teams a plus.
• Ability to plan, structure and write user guides and help systems with minimal guidance in a fast-paced environment.
• Excellent communication, writing, editing, and project management skills.
• Excellent organizational and interpersonal skills.
• Willingness to learn and work with unfamiliar tools.
• Attention to detail and ability to multi-task.
  
  

Technology And Tools

• Microsoft Office 365
• RoboHelp or similar authoring tools
• GitHub or similar version control system preferred but not required
• WalkMe or a similar overlay interactive tutorial software preferred but not required
• Camtasia or video editing software preferred but not required

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing, Public Relations, and Writing/Editing

• Industries

  IT Services and IT Consulting

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