Technical Writer

Molina Healthcare; San Francisco (CA); On-site; USD 68,000 - 102,000; Full time

Job summary

Molina Healthcare is seeking a Technical Writer to enhance documentation and user communication strategies related to its healthcare products. This role involves gathering information, writing manuals, and ensuring adherence to company standards while collaborating with teams to optimize processes. Ideal candidates possess strong technical writing skills and a solid understanding of user experience.

Qualifications

• 1-3 years of experience in technical writing.
• Strong understanding of user experience.
• Ability to produce high-quality documentation.

Responsibilities

• Analyzes user information requirements related to products.
• Writes and revises technical documentation.
• Coordinates layout for print or electronic publications.

Skills

Technical Writing

Communication

Analytical Skills

Education

Associate degree or equivalent

Bachelor's Degree or equivalent

Job description

Join to apply for the Technical Writer role at Molina Healthcare

Join to apply for the Technical Writer role at Molina Healthcare

Job Summary

Analyses user information requirements including understanding the user experience in relation to company products. Defines strategy for effective communication. May provide feedback and suggestions to product development. Employs company brand standards and creates standards applicable to technical documentation. Writes and revises technical information about company products, such as operational, maintenance, or repair manuals. Duties include gathering and organizing technical information, preparing text and tools, and coordinating layout for print or electronic publication.

Job Description

Job Summary

Analyses user information requirements including understanding the user experience in relation to company products. Defines strategy for effective communication. May provide feedback and suggestions to product development. Employs company brand standards and creates standards applicable to technical documentation. Writes and revises technical information about company products, such as operational, maintenance, or repair manuals. Duties include gathering and organizing technical information, preparing text and tools, and coordinating layout for print or electronic publication.

Knowledge/Skills/Abilities

• Develops and upholds policies, procedures, standard operating procedures (SOP's), job aids and reference materials.
• Reviews documents and written external communication for format, consistency, and compliance with existing procedures.
• Engages in collaborative work groups to support the creation and modification of policies and procedures.
• Designs and updates flowcharts to illustrate current processes and optimize workflows.
• Reviews documents to ensure proper formatting, consistency and adherence to current policies and procedures.
• Documents business processes for a variety of functional areas.
• Converts existing material into standard Molina format.
  
  

Job Qualifications

Required Education

Associate degree or equivalent combination of education and experience

Required Experience

1-3 years

Preferred Education

Bachelor's Degree or equivalent combination of education and experience

Preferred Experience

3-5 years

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $68,640 - $101,788 / ANNUAL

• Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing, Public Relations, and Writing/Editing

• Industries

  Hospitals and Health Care

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