Technical Writer

CACI; Reston (VA); On-site; USD 99,000 - 218,000; Full time

Job summary

CACI seeks a Technical Writer for the GMOS contract supporting the Department of State. The role leads documentation for infrastructure engineering, server deployments, and site surveys, ensuring security and compliance with DOS/DT standards.

The ideal candidate holds a BA/BS with 13+ years of relevant experience and an active SECRET clearance, capable of translating complex concepts into clear documentation for technical and government audiences, and collaborating with engineers, cybersecurity,

Qualifications

• BA/BS plus 13 years of relevant experience or equivalent.
• Active Secret clearance is required.
• Experience creating, reviewing, and maintaining complex IT documentation.
• Ability to translate technical concepts into clear, accurate docs for technical and government audiences.
• Experience developing documentation standards, templates, SOPs, and implementation guides.
• Experience with diagrams and system/infrastructure documentation.
• Experience with document lifecycle, version control and approvals.
• Experience collaborating with engineers, cybersecurity, PMs, and government stakeholders.

Responsibilities

• Lead creation of accurate technical documents for infrastructure engineering and implementation.
• Set documentation standards for infrastructure diagrams to meet DOS/DT security needs.
• Direct production of technical docs and diagrams for server installations across the global enterprise.
• Define documentation strategy for site surveys and renovations of infrastructure components.
• Establish project plans and schedules documentation for all special projects.
• Create SOPs for deployments with semi-annual reviews and process improvements.
• Oversee installation/upgrade schedule documentation with weekly updates.
• Direct deployment tracking report strategy for post self-installs and team activities.
• Provide leadership on major assignments with responsibility for goals, staffing, and budgets.

Skills

Technical leadership

Technical writing

Documentation standards

Policy & compliance

Editorial quality

Education

BA/BS in relevant field

Tools

ITSM tools

Documentation software

Job description

The Opportunity:

CACI is seeking a Technical Writer for the Global Mission Operations Support (GMOS) contract, supporting the Department of State. This role offers a unique opportunity to enhance national security through advanced IT solutions. You will collaborate with experienced professionals in an innovative environment, guiding a high-performing team to deliver excellence. The GMOS contract aims to provide world-class IT support by modernizing and maintaining applications and infrastructure using an integrated IT Service Management approach. Join us to make a meaningful impact on a program of national importance.

Responsibilities:

• Provides technical/management leadership for creating accurate technical documents for infrastructure engineering and implementation activities

• Establishes documentation standards for detailed infrastructure diagrams ensuring compliance with DOS and DT security requirements

• Directs creation of technical documents and diagrams for all server installation activities across global enterprise

• Establishes documentation strategy for site surveys and recommendations for renovations, infrastructure components, and physical placement of equipment

• Establishes documentation standards for comprehensive project plans and schedules for all special projects

• Establishes SOPs for deployments with semi-annual reviews ensuring continuous improvement and recommended improvements implementation

• Directs installation and upgrade schedule documentation with weekly updates ensuring accuracy and completeness

• Directs deployment tracking report strategy for post self-installs and installation team activities

• Provides technical/management leadership on major assignments, establishes goals and plans that meet project objectives, and directs activities with overall responsibility for financial management, methods, and staffing

Qualifications: Required –

• BA/BS + 13 years of relevant experience; equivalencies considered

• Active Secret clearance

• Extensive experience developing, reviewing, and maintaining complex technical documentation supporting enterprise IT, infrastructure engineering, systems implementation, and/or modernization programs

• Demonstrated ability to translate highly technical engineering concepts, architectures, processes, and requirements into clear, accurate documentation for technical, management, and Government audiences

• Experience developing and enforcing documentation standards, templates, SOPs, technical plans, implementation guides, site survey reports, and operational procedures

• Experience creating and maintaining technical diagrams, system/infrastructure documentation, deployment documentation, and project schedules in collaboration with engineering and operations teams

• Demonstrated experience managing document lifecycle, configuration/version control, quality reviews, and approval processes across large or complex programs

• Experience collaborating with engineers, architects, cybersecurity professionals, project managers, and Government stakeholders to collect, validate, and communicate technical information

• Experience with IT Service Management (ITSM) tools and methodologies and documentation supporting IT service delivery, deployment, and operational environments

• Exceptional written communication, editing, and quality assurance skills with demonstrated ability to ensure technical accuracy, consistency, compliance, and usability across program documentation

Desired –

• Prior experience supporting federal agencies, especially the Department of State

• Experience supporting large-scale, geographically dispersed or global IT environments

• Familiarity with Federal documentation, security, configuration management, and records management requirements

• ITIL, PMP, technical writing, or related professional certification

What You Can Expect:

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

An environment of trust.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Pay Range

There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.

The proposed salary range for this position is:

$98,800 - $217,500

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.