Technical Writer

ABB Inc.; New Berlin (WI); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

401k plan

Paid holidays

Parental leave

Job summary

ABB Inc. in New Berlin, WI, is seeking a Technical Writer to turn complex technical and manufacturing information into clear manuals, SOPs, and specifications.

This hybrid role collaborates with R&D, engineering, operations, quality, and testing to standardize documentation across products and processes. You will edit, create, and maintain user manuals, work instructions, and related product docs, ensuring accuracy and usability.

Qualifications

• Experience creating technical documentation such as manuals, publications, work instructions, SOPs, specifications, or similar materials.
• Experience gathering requirements and collaborating effectively with both technical and non-technical stakeholders.
• Strong writing, editing, and proofreading skills, with the ability to simplify complex technical concepts into clear, easy-to-follow documentation.
• Excellent communication skills in verbal and written English.

Responsibilities

• Create, edit, and maintain technical documentation including user manuals, work instructions, standard operating procedures, requirements, specifications, and related product documentation.
• Partner with R&D, engineering, operations, quality, testing, and other cross-functional stakeholders to gather technical information and translate complex content into clear, user-friendly documentation.
• Review and improve existing documentation to increase consistency, accuracy, usability, and standardization across products and processes.
• Coordinate document reviews and approvals, ensuring documentation stays current with product changes, operational needs, and internal standards.

Skills

Technical writing

Cross-functional collaboration

Microsoft Word

Editing and proofreading

English proficiency

Power electronics knowledge

Education

Bachelor's degree in Communications, Engineering, or related field

Tools

Microsoft Word

Adobe Acrobat

Job description

At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Quality & Operations Excellence Manager

As a Technical Writer supporting ABB's Motion Drive Products business, you will turn complex technical and manufacturing information into clear, accurate, and user-friendly documentation that helps teams and customers use products and processes effectively. In this hybrid role, you will work closely with R&D, engineering, operations, quality, and testing teams to create, improve, and standardize manuals, work instructions, SOPs, specifications, and other key documentation.

The work model for the role is: Hybrid in New Berlin, WI.

Your role and responsibilities:

• Create, edit, and maintain technical documentation including user manuals, work instructions, standard operating procedures, requirements, specifications, and related product documentation.
• Partner with R&D, engineering, operations, quality, testing, and other cross‑functional stakeholders to gather technical information and translate complex content into clear, user‑friendly documentation.
• Review and improve existing documentation to increase consistency, accuracy, usability, and standardization across products and processes.
• Coordinate document reviews and approvals, ensuring documentation stays current with product changes, operational needs, and internal standards.

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters – because the progress we make here creates real impact out there.

Qualifications for the role:

• Bachelor's degree Communications, Engineering, Business, or a related field and 2+ years of relevant experience; OR Associate's degree and 4+ years of relevant experience.
• Experience creating technical documentation such as manuals, publications, work instructions, SOPs, specifications, or similar materials.
• Experience gathering requirements and collaborating effectively with both technical and non-technical stakeholders.
• Strong writing, editing, and proofreading skills, with the ability to simplify complex technical concepts into clear, easy-to-follow documentation.
• Excellent communication skills in verbal and written English.
• Proficiency with Microsoft Office tools.
• Experience in power electronics, industrial automation, electronic manufacturing, or variable frequency drives (VFDs) is strongly preferred.
• Candidates must already have work authorization that would permit them to work for ABB in the US.

More about us

ABB Drive Products serves the industries and infrastructure segments with world‑class drives and programmable logic controllers (PLC). With its products, global scale and local presence, the Division helps customers to improve energy efficiency, productivity and safety.

What's in it for you

We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

ABB is an Equal Employment Opportunity and affirmative action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and affirmative action employer for protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [e-mail]. Resumes and applications will not be accepted in this manner.

ABB Benefit Summary for eligible US employees

[excludes ABB E-mobility, Athens union, Puerto Rico]

Go to MyBenefitsABB.com and click on "Candidate/Guest" to learn more

Health, Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
• Choice between two dental plan options: Core and Core Plus
• Vision benefit
• Company paid life insurance (2X base pay)
• Company paid AD&D (1X base pay)
• Voluntary life and AD&D - 100% employee paid up to maximums
• Short Term Disability - up to 26 weeks - Company paid
• Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.
• Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
• Paid Parental Leave
• Employee Assistance Program
• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
• Employee discount program

Retirement

• 401k Savings Plan with Company Contributions
• Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?