Technical Writer

Illumina; Montgomery (AL); On-site; USD 67,000 - 100,600; Full time

Job summary

Illumina is seeking a Technical Writer to create and edit product documentation for researchers, bioinformaticians, clinicians, and others. You will collect data from SMEs, manage content in XML/DITA and MadCap Flare, and release finished materials while maintaining records.

You should have 3+ years in technical writing in biotech or related fields, strong editorial skills, and the ability to manage multiple projects under tight deadlines in a fast-paced environment.

Qualifications

• Bachelor’s degree is highly preferred.
• 3+ years of experience as a technical writer in biotech/healthcare/software/hardware.
• Experience writing product user documentation.
• Understanding of tech writing principles, content management, and reuse is preferred.

Responsibilities

• Plan, write, and edit technical documentation for diverse scientific audiences.
• Collect data by interviewing specialists, researching materials, attending trainings, and observing users.
• Work with XML-based content development systems, adhering to standards for terminology and reuse.
• Release finished documentation and maintain records of materials, drafts, and versions.
• Demonstrate strong domain expertise in modern standards for technical writing and content technology.
• Quickly learn and apply new tools, processes, and standards.
• Be adaptable and forward thinking amid change and collaborate with stakeholders across teams.

Skills

Technical writing experience (3+ years

Proficient in English

Editorial skills

Ability to manage multiple projects

Education

Bachelor's degree

Tools

MadCap Flare

XML/DITA

Content management systems

Job description

Position Summary Full job description What if the work you did every day could impact the lives of people you know? Or all of humanity? At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients. Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world-changing projects, you will do more and become more than you ever thought possible.

Responsibilities

• Plan, write, and edit technical documentation for a variety of scientific audiences including researchers, bioinformaticians, clinicians, physicians, patients, and internal field staff.
• Collect data by interviewing specialists, researching written material, attending training and demonstrations, using products, and observing users.
• Work efficiently and accurately in current XML-based content development systems, adhering to best practices and departmental standards for terminology, content management, and reuse.
• Release finished documentation and maintain organized records of all materials, drafts, and previous versions.
• Demonstrate strong domain expertise in modern standards for technical writing, online help, content technology, and user experience.
• Quickly learn and apply new tools, processes, and standards.
• Be adaptable and forward thinking in the face of technological and organizational change.
• Partner and engage with stakeholders across teams and regions, working collaboratively to achieve a quality product.

Requirements

• Bachelor’s degree is highly preferred.
• 3+ years of experience as a technical writer in a similar or related industry – biotech, healthcare, software, hardware.
• Experience writing product user documentation.
• Understanding of the principles and practices of tech writing, content management, and reuse is preferred.
• Experience with MadCap Flare, XML/DITA, or similar authoring systems is preferred.
• Strong organizational and time management skills.
• Proficient in English, attentive to industry standards, and equipped with excellent grammatical and editorial skills.
• Ability to thrive in a very fast-paced environment, and adapt easily to changing project requirements and schedules.
• Ability to independently manage multiple projects from concept to publication under tight deadlines and changing conditions, while also functioning as a collaborative team member.

Compensation

The estimated base salary range for the Technical Writer role based in the United States of America is: $67,000 - $100,600. Should the level or location of the role change during the hiring process, the applicable base pay range may be updated accordingly. Compensation decisions are dependent on several factors including, but not limited to, an individual’s qualifications, location where the role is to be performed, internal equity, and alignment with market data. Additionally, all employees are eligible for one of our variable cash programs (bonus or commission) and eligible roles may receive equity as part of the compensation package.

Benefits

We offer a wide range of benefits as innovative as our work, including access to genomics sequencing, family planning, health/dental/vision, retirement benefits, and paid time off. At Illumina, we strive to foster a diverse and inclusive workplace by cultivating an environment in which everyone contributes to our mission. Built on a strong foundation, Illumina has always been rooted in openness, collaboration, and seeking alternative views and perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and demonstrate our collective commitment to diversity and inclusion in the communities we live and work.

EEO Statement

We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. If you require accommodation to complete the application or interview process, please contact [e-mail]. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants.