Technical Writer

ZipRecruiter; Los Angeles (CA); Remote; USD 80,000 - 100,000; Full time

Job summary

A leading gaming company is seeking a Technical Writer to create and maintain documentation for their in-house tools supporting a flagship title. This 6-month remote contract position offers a chance to enhance user experience by working closely with product managers, developers, and designers to produce high-quality content.

Qualifications

• 3+ years of experience in technical writing or similar role.
• Familiarity with SaaS products and software development terminology.
• Experience writing for a SaaS application or working in a software development environment.

Responsibilities

• Write, edit, and maintain user-facing documentation including user guides and FAQs.
• Develop in-app help and tooltips.
• Collaborate with subject matter experts to validate technical information.

Skills

Excellent written and verbal communication skills

Ability to explain complex concepts

Strong attention to detail

User-focused mindset

Education

Bachelor’s degree in English, Technical Communication, Computer Science, or related field

Tools

Google Docs

Confluence

Basic HTML/CSS

Job description

Job DescriptionJob Description

Job Title: Technical Writer
Location: Remote - US & Canada

Job Type: 6 Month Contract, potential for full-time hire

Rate: up to $55 p/h USD

Please provide a portfolio of previous work in your application

thatgamecompany is looking for a Technical Writer to develop documentation for our in-house tools that are used to support our flagship title Sky: Children of the Light. Our internally-developed applications are a fundamental part of live-operating Sky for millions of active players.

As a Technical Writer, you will play a vital role in enhancing our product user experience by creating high-quality documentation and in-app help content. You will work closely with product managers, developers, UX designers, and support teams to ensure our content is accurate, accessible, and helpful.

Key Responsibilities

• Write, edit, and maintain user-facing documentation including user guides, how-tos, FAQs, and release notes

• Develop concise, intuitive in-app help and tooltips that support users at the point of need

• Collaborate with subject matter experts to gather and validate technical information

• Ensure content is consistent in tone, style, and formatting across the product and documentation

• Organize and structure content to make it easy to search, navigate, and consume

• Participate in product testing and documentation reviews to ensure accuracy and usability

• Update and revise content in line with product changes and user feedback

Key Qualifications

• Bachelor’s degree in English, Technical Communication, Computer Science, or a related field

• 3+ years of experience in technical writing or similar role (internships may count towards this requirement)

• Excellent written and verbal communication skills

• Ability to explain complex concepts in clear, simple to multiple audiences with differing levels of technical literacy, including internal and external developers and users

• Familiarity with SaaS products and general software development terminology

• Experience writing for a SaaS application or working in a software development environment

• Basic understanding of documentation tools such as Google Docs, Confluence, or similar

• Strong attention to detail and a user-focused mindset

Bonus Points

• Passion for gaming, and experience writing technical documentation in the game industry

• Familiarity with content management systems, version control (Git), or help authoring tools

• Understanding of UX principles and how documentation fits into the user journey

• Basic HTML/CSS knowledge

• Exposure to tools like Figma and Jira

• Passion for learning new technologies and continuously improving documentation quality

We look forward to meeting you!

Applicants must be authorized to work for any employer in the U.S. or Canada. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

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