Technical Writer

PSG Global Solutions; Jackson (MI); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading public utility company in Michigan is seeking a Technical Writer to develop documentation, including procedures and guidelines. The ideal candidate will have strong communication skills and at least five years of experience in technical writing. Responsibilities include working with subject matter experts and applying technical writing methodology. Proficiency in Microsoft Office is required, and SharePoint experience is a plus. This position is ideal for individuals who can meet deadlines and manage multiple projects effectively.

Qualifications

• 5 years of experience in technical writing or 7 years of equivalent experience.

Responsibilities

• Develop procedures, guidelines, job aids, and training materials.
• Work with SMEs, end users, and staff to clarify documentation direction.
• Apply technical writing methodology to draft and clarify information.
• Facilitate document review and approval processes.

Skills

Excellent written and verbal communication skills

Excellent technical research and organizational skills

Ability to interact with a diverse audience

Proficiency in Microsoft Office applications

Experience with SharePoint

Education

Bachelor's degree in Technical Communication or equivalent experience

Tools

Microsoft Visio

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

One of the leading public utility that provides natural gas and electricity.

Job Description

Duties : General job duties may include the development of procedures, guidelines, job aids, training materials, and project documentation. Work directly with subject matter experts, end users, and other staff members to understand the direction of the documentation.

Technical Writers apply technical writing methodology to draft and clarify information from fragmented raw data, and facilitate the review and approval process for documents. Must be able to meet deadlines, work on multiple documents at the same time, and apply corporate quality processes.

Qualifications

Skills:

• Excellent written and verbal communication skills
• Excellent technical research and organizational skills
• A positive attitude and the ability to interact with a diverse audience
• Proficiency in Microsoft Office applications (Visio, Word, Excel, PowerPoint, Outlook)
• Experience with SharePoint is a plus.

Education:

• Bachelor degree in Technical Communication, Professional Writing, or Technical Writing and five years of experience; or at least seven years of equivalent experience.

Additional Information

All your information will be kept confidential according to EEO guidelines.