Technical Writer

Saliense; Falls Church (VA); Hybrid; USD 75,000 - 85,000; Full time

Benefits offered by this job

PTO 20 days + 40 hours sick & safe

Health, Vision, Dental, Life Insurance

401(k) with tiered match & 100% vest

Parental Leave

Professional Development Reimbursement

Job summary

Saliense is seeking a Technical Writer to support the development and help desk teams, proactively managing timelines and meeting deadlines. You will collaborate with developers, the help desk, clients, and subject matter experts to translate complex requirements into clear, concise documentation for a diverse audience.

You will develop and maintain user guides, training materials, and other communications while ensuring adherence to style guides and keeping materials up-to-date.

Qualifications

• 3+ years of relevant experience
• Active Public Trust Clearance
• On-Site 1-2 Days Per Week

Responsibilities

• Drafts, edits, and maintains a repository of security policies, procedures, guidelines, handbooks, and best practices.
• Proactively manages timelines and meets all deadlines.
• Collaborates daily and participates in team level document reviews and revisions.
• Collaborates with subject matter experts to gather accurate and up-to-date information.
• Translates complex requirement concepts into clear and concise language for a diverse audience (technical and non-technical).
• Ensures documentation is well-organized, easy to navigate, and adheres to style guides.
• Develops and maintains user guides, training materials, and other communication pieces related to security policies.
• Keeps existing policies up-to-date and is responsible for reviewing, updating, and maintaining policies as regulations change.

Skills

MS Office proficiency

Excellent written and verbal comms

Attention to detail

Translate complex concepts

Team collaboration

Multi-task management

Job description

At Saliense, we are committed to fostering a culture of continuous learning and professional growth. Our employees are encouraged to take on challenging and meaningful work, with ample opportunities for career advancement. We offer competitive compensation and benefits, including:

• 20 Days PTO + 40 Hours of Paid Sick & Safe Time
• Health, Vision, Dental, and Life Insurance
• 401(k) with Tiered Match & 100% Vesting
• Parental Leave for Birthing and Non-Birthing Parents
• Professional Development Reimbursement Program

We believe in empowering our team members to achieve their professional goals while contributing to impactful projects that make a difference. Join us at Saliense and be part of a growing organization dedicated to innovation, collaboration, and excellence. Visit www.saliense.com to learn more.

There are many more - connect with us to get a preview of the full benefits package.

Technical Writer

role responsible for supporting the development and help desk teams. Proactively manages timelines and meets all deadlines. Collaborates daily with the Dev and Help Desk team participating in team level reviews and revisions. Collaborates with clients, users, and subject matter experts to gather accurate and up-to-date information. Translates complex requirement concepts into clear and concise language for a diverse audience (technical and non-technical). Ensures documentation is well-organized, easy to navigate, and adheres to organizational style guides. Develops and maintains user guides, training materials, and other communication pieces. Keeps existing documentation up-to-date and is responsible for reviewing, updating, and maintaining documents as the application changes.

Responsibilities:

• Drafts, edits, and maintains a repository of security policies, procedures, guidelines, handbooks, and best practices.
• Proactively manages timelines and meets all deadlines.
• Collaborates daily and participates in team level document reviews and revisions.
• Collaborates with subject matter experts to gather accurate and up-to-date information.
• Translates complex requirement concepts into clear and concise language for a diverse audience (technical and non-technical).
• Ensures documentation is well-organized, easy to navigate, and adheres to style guides.
• Develops and maintains user guides, training materials, and other communication pieces related to security policies.
• Keeps existing policies up-to-date and is responsible for reviewing, updating, and maintaining policies as regulations change.

Technical Skills:

• Highly adept and proficient with MS Office products.
• Possesses excellent written and oral communication skills.
• Capability to adapt to a fast-paced work environment with high attention to detail.
• Translates complex concepts into clear and concise language for a diverse audience (technical and non-technical).
• Evaluate the user feedback to retrieve information on documentation and use it to enhance usability.
• Experience with technical writer and documentation concepts and standards (e.g., accessibility standards).
• Knowledge with RMF, NIST, and other federal cybersecurity policies is a plus, but not required.

Skills:

• Ability to work cooperatively at technical and professional level with developers, engineers, and managers on system teams.
• Ability to effectively manage and prioritize multiple tasks and duties simultaneously while effectively coordinating and ensuring that scheduled delivery dates and milestones are achieved.
• Able to communicate effectively in an accurate and concise manner through written and verbal means to project leadership and teams.
• Ability to take initiative on assigned tasks and work with minimal supervision.
• Ability to work and collaborate as part of an integrated team with diverse backgrounds.

Requirements:

• 3+ years of relevant experience
• Must have an active Public Trust Clearance
• On-Site 1-2 Days Per Week

Salary Range: $75,000 - $85,000

The salary range listed for this position is based on multiple factors, including relevant years of experience, education, certifications, specialized skills, security clearance level, and overall alignment with the role’s requirements. The final compensation offered may vary based on the candidate’s qualifications and experience.