Technical Writer

Ochtec; Egg Harbor Township (NJ); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Paid time off

Medical, Dental, and Vision Insurance

401(k)

Tuition Reimbursement

Job summary

Ochtec is seeking a Technical Writer for a hybrid position supporting an FAA program in Egg Harbor Township, NJ. The role involves preparing technical documentation, creating diagrams, and collaborating with various teams.

The ideal candidate should possess a Bachelor's degree in a relevant field and at least three years of experience as a technical writer in an IT environment. Benefits include medical insurance and paid time off.

Qualifications

• Minimum of three (3)+ years of relevant experience in an IT environment.
• Experience composing technical documents including SOPs, user manuals, and training materials.
• Ability to hold and maintain a Secret Clearance.

Responsibilities

• Prepare and maintain technical and administrative documentation.
• Create detailed diagrams illustrating network and infrastructure layouts.
• Collaborate with functional teams on various projects.

Skills

Technical writing

Communication

Attention to detail

Collaboration

Research

Education

Bachelor's degree in technical writing, English, or IT-related field

Tools

Visio

Atlassian suite (Jira, Confluence, Bitbucket)

Microsoft Office (Word, PowerPoint, Excel, Outlook)

Job description

Technical Writer

OCH Technologies is seeking a Technical Writer for a position supporting an FAA program. The role is responsible for preparing and maintaining technical and administrative documentation, creating briefing and presentation materials, drafting meeting minutes, and supporting the preparation of program deliverables.

Location: Hybrid- FAA William J. Hughes Technical Center - Egg Harbor, NJ

Core Responsibilities & Duties

• Build detailed architectural diagrams of both virtual and physical infrastructure environments.
• Work with the PM and Government PMO to develop a consistent, uniform style and language.
• Create detailed diagrams illustrating network and infrastructure layouts, clear visualization and understanding of system architecture.
• Collaborate on the development of Infrastructure as Code (IaC).
• Collaborate and coordinate across functional teams including developers, engineers and testers for various projects.
• Establish the overall organizational layout and editorial standards of the submissions.
• Conduct research and ensuring the use of proper technical terminology.
• Assist with physical and virtual inventory management.
• Perform gap analysis and identifying areas for documentation improvement by interviewing technical SMEs and/or performing documentation reviews.

Responsibilities may evolve over time to support team and organizational goals, but will remain consistent with the overall scope of the role.

Requirements

Minimum Qualifications

• Education: Bachelor's degree in technical writing, English, or an IT-related field.
• Experience: Minimum of three (3)+ years of relevant experience; experience as a technical writer in an IT environment; experience composing technical documents including SOPs, user manuals, training materials, installation guides, proposals, and reports; experience with Visio, Draw.io; experience with Atlassian suite (Jira, Confluence, Bitbucket); experience with Agile practices like Scrum, Kanban; experience developing system documentation including system design documents, architecture documentation, diagrams, etc.
• Security Clearance Requirement: Candidate must have the ability to hold and maintain a Secret Clearance.

Preferred Qualifications

• Prior government contract experience, particularly supporting FAA, DoD, DHS, or other federal agencies.
• Experience with Jira, Confluence, Assets/Insight.
• Knowledge of IT Infrastructure concepts (networking, servers, databases, cloud).
• Experience maintaining and creating detailed documentation (Hardware, Virtual).
• Proficient with Microsoft Office suite including, but not limited to: Word, Power Point, Excel, Outlook, and Visio.

Other Required Skills and Abilities

• Must be able to effectively communicate with customers and fulfill all duties and responsibilities as listed in the contract.
• Must be proficient in Microsoft Office suite including, but not limited to: Word, PowerPoint, Excel, Outlook.

Benefits

• Paid time off and Holidays.
• Medical, Dental, and Vision Insurance.
• Paid Parental Leave.
• Short-term disability, long-term disability, and life insurance - Employer Paid.
• 401(k).
• Additional Voluntary Life Insurance.
• Tuition Reimbursement.

E-Verify Participation

OCH Technologies, LLC is a participant of E-Verify to verify the identity and employment eligibility of newly hired employees.

Veteran's Preference and Accessibility Statement

At OCH Technologies, we deeply respect and appreciate the unique skills and experiences that veterans bring to our team. As a federal contractor, we encourage qualified veterans to apply and provide preference where permitted by law. Your service and dedication are valued here. We are committed to creating a workplace that is open, welcoming, and accessible to everyone. In accordance with the Americans with Disabilities Act (ADA) and Section 503 of the Rehabilitation Act, we provide reasonable accommodations throughout the hiring process to ensure individuals with disabilities can apply without barriers. If you need assistance or an accommodation, please contact us at [e-mail].

OCH Technologies, LLC is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, disability, gender identity, or any other protected characteristic as outlined by federal, state, or local laws.