Technical Writer

Metris Global; Charleston (SC); On-site; USD 45,460 - 55,104; Full time

Job summary

Metris Global in Charleston, SC seeks a Training Technical Writer to provide comprehensive writing and editing support per client SOPs. You will ensure accuracy, proper formatting, and usability, and coordinate document production to meet contract requirements.

The role requires a bachelor’s degree in English (or related field), 7+ years of technical writing, and proficiency with MS Word, Outlook, Excel, PowerPoint and Adobe InDesign. SECRET clearance may be required.

Qualifications

• Bachelor’s degree in English or related field.
• Minimum of 7 years’ technical writing experience.
• Experience with Coast Guard/DoD/DHS documentation preferred.
• Proficient in Microsoft Word, Outlook, Excel, PowerPoint and Adobe Suite.
• Experience developing templates and style guides.
• Secret clearance possible under task order.

Responsibilities

• Provide comprehensive writing and editing support per client requirements and SOPs.
• Edit content for completeness, accuracy, and language; ensure proper formatting and navigation.
• Proofread by comparing final versions with marked-up versions.
• Verify references from DoD/DHS directives and related publications.
• Format documents for print-ready PDFs and manage source materials.

Education

Bachelor’s degree in English

Master Training Specialist

Tools

Microsoft Word

Outlook

Excel

PowerPoint

Adobe InDesign

Job description

Training Technical Writer

Reports to: Site Lead

Location: Charleston, SC

Salary: $33.51/hr., plus $5.55/hr for Health and Welfare benefits.

Schedule: M - F

Metris Global is a certified Service-Disabled Veteran-Owned Small Business (SDVOSB) dedicated to helping government identify and solve problems. Our concierge-minded team of special operations and interagency advisors provide professional services, full spectrum pre-deployment, and full mission profile (FMP) training exercises to achieve this mission. Our work has quietly saved lives and taxpayer dollars. If you are passionate about "Training Today's Warriors for Tomorrow's Threats", we would love you to join our Team.

Metris Global Values

• Work Ethic - Passionate, motivated, proactive, attention to detail.
• Integrity - Unquestionable level of sound morale and ethical principles.
• Professionalism - Conduct oneself with the appearance, demeanor, humility, and competence.
• Loyalty - Commitment to doing what is in our best interest as a company and to our clients.
• Accountability - Humility, transparency, and responsibility.
• Innovation - There is ALWAYS a “better and more efficient way” to complete the mission.

Summary

Reporting to Site Lead, this position should provide comprehensive writing and editing support in accordance with client-specific requirements and standard operating procedures.

Essential Duties And Responsibilities

• Initial review and copy-editing activities in conformance with U.S. Coast Guard structured technical writing templates and U.S. Coast Guard Training System (TRASYS) Standard Operating Procedures as required.
• Comprehensive editing, which reviews both content (for completeness, accuracy, and appropriate language) and form (for organization, visual design, and usability).
• Proofread by comparing final versions of documents with marked-up versions to ensure all corrections have been made.
• Verification of reference materials listed in course artifacts. Reference materials include DHS and Coast Guard directives and guidelines, industry mandates and publications, Commandant instructions, manuals and notes, unit instructions, and other miscellaneous publications.
• Structural formatting of all source documentation to ensure that there is consistency. Structural formatting includes the proper use of headers/footers, configuring and generating a final table of contents, and verifying pagination in preparation for final approved versions.
• Ensure schools, offices, or other government clients have print‑ready PDFs of all material and maintain content management of all source material.
• Document revisions by means of Curriculum Change Requests as applicable.
• In addition to proofreading and copy-editing of content, provides usability testing (hyperlinks connect, navigation works, interface is not distracting and takes away from the learning focus).
• Enhance the clarity and communication of technical documents and presentations in support of assessments, experiments and studies.
• Write, edit, and organize documents in terms of contractual requirements for use by technical and non-technical personnel.
• Plan content and scheduling for technical publications, public relations materials and proposals.
• Coordinate document production to meet contractual specifications, deadlines, export control, or other publication requirements.
• Perform research, gather information, develop lists, obtain references, and write/produce technical and non-technical communications or publications.
• Maintain document templates to facilitate document use by technical and non-technical personnel.
• Other duties as assigned.

Supervisory Responsibilities

• This is a non-supervisory position.
• Must be able to work independently or as part of a team to complete assigned tasks.

Measurement of Performance

• Completed and delivered tasks and work products will be, with the exception of government-caused delay or force majeure, in conformance with USCG Training Systems SOPs, timely, complete, and documentation shall, upon final acceptance, be free from technical or typographical errors 95% of the time.

Qualifications

• Must possess a bachelor’s degree in English, Instructional Systems, Instructional Systems Technology, Instructional and Performance Technology, and Education or be a certified Master Training Specialist.
• Must possess a minimum of 7 years’ technical writing experience. Including drafting written documents and briefing materials, studies and analysis documentation, conducting document review.
• The government prefers, but does not require, the Technical Writer to have experience performing technical writing experience in US Coast Guard, the Department of Defense, or the Department of Homeland Security.
• Must be proficient in using the following software applications: Microsoft Word, Outlook, Excel, PowerPoint & Adobe Suite software (e.g., InDesign)
• Prior experience with all or most of the following:
  • Proficiency in developing written documents and briefing materials expected.
  • Experience supporting working groups, studies and analysis, document reviews as it pertains to curriculum development, and coordinates meetings as directed.
  • Experience in the creation of document templates and style guides.
  • Experience with user guides for software applications, security plans, test plans, etc.
  • Experience in following style guides and Data Item Descriptions.
  • Understanding of Department of Defense (DoD) and Department of Homeland Security (DHS).
  • Understanding of Data Communications Technology.
  • Experience in working with developers and engineers in support of technical documentation.
  • Experience in recognizing grammatical and formatting errors in client document deliverables.
• May require SECRET clearance (per task order).
• Successful SSBI background investigation (required).
• Must submit resume and OF-306.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Benefits

• 401(k)
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance
• Paid time off
• Paid sick time
• 11 paid holidays