Technical Writer

Talon.One; Berlin (NH); On-site; USD 59,000 - 90,000; Full time

Benefits offered by this job

Learning budget

German language courses

Home office setup budget

Annual leave 30 days + special days

Pension subsidy

Dog-friendly Berlin office

Public transport subsidy

Bike purchase via BusinessBike

Job summary

Talon.One in Berlin is seeking a skilled technical writer to own our docs as a product. You will develop end-user and API documentation, write clear in-product UX copy, and collaborate with engineers, designers, and PMs to translate complex software into approachable guidance.

You will shape the docs architecture, manage the backlog, and measure impact with cross-functional teams. A strong English background and API literacy are essential.

Qualifications

• Exceptional English communication skills to deliver precise documentation and collaborate effectively.
• 2+ years of experience in technical writing, developer relations, or UX copy.
• Technical literacy, including solid grasp of APIs (REST/OpenAPI) or SDKs.
• Product-oriented mindset to manage documentation backlog and analyze developer feedback.
• Expertise in crafting concise in-product microcopy.
• Understanding of docs-as-code, minimalism, and user-centric writing.
• Experience with Git, GitHub, VS Code, Docusaurus, Scalar, and Figma.

Responsibilities

• Own the docs architecture, content roadmap, backlog priorities, and metrics.
• Write, edit, and maintain end-user and API documentation using OpenAPI, Markdown, and static site tools.
• Craft in-product UX copy in collaboration with designers and product managers.
• Collaborate cross-functionally to translate complex software into accessible guidance.

Skills

Technical writing

APIs

Docs-as-code

UX copy

Git & GitHub

VS Code

Docusaurus

Figma

Markdown

Tools

Git

GitHub

Visual Studio Code

Docusaurus

Scalar

Figma

Job description

ABOUT THE TEAM:

The Developer Experience (DevX) team supports customers integrating and using our platform. The team is responsible for the product docs, developer docs, in-product UX copy, and the technical infrastructure behind the docs platform. Our primary audience spans two groups: business users operating the product and backend engineers integrating our APIs.

Your primary mission is to contribute to and help maintain our end-user and developer documentation, API references, and UX copy. You will write new content to keep pace with the product's evolution and optimize existing content to make it more readable and maintainable. You will also have the opportunity to shape how we manage technical documentation across the company.

We're seeking a professional based in Berlin.

ONCE YOU ARE HERE YOU WILL:

• Treat the docs as a product: Own the architecture of your sections of the docs, maintain the content roadmap, prioritize backlog requests from cross-functional teams, and track metrics/feedback to continuously improve the user experience.
• Deliver end-user and API documentation: Write, edit, and maintain clear API references, integration guides, and end-user documentation using OpenAPI Specifications, Markdown, and static site tools.
• Craft in-product UX copy: Collaborate closely with Product Designers and Product Managers to write intuitive, clear microcopy for our product’s UI.
• Collaborate cross-functionally: Work with engineers, product managers, and product designers to translate complex software architecture into accessible, actionable guidance.

WHAT WE NEED YOU TO BRING TO THE TABLE:

• Exceptional English communication skills to deliver precise documentation and collaborate effectively during agile ceremonies and cross-functional workshops
• 2+ years of experience in technical writing, developer relations, or UX copy
• Technical literacy, including a solid grasp of APIs (REST/OpenAPI) or SDKs
• Product-oriented mindset to manage your own documentation backlog, and analyze key performance metrics based on developer feedback
• Expertise in crafting concise in-product microcopy that optimizes user workflows and reduces friction
• In-depth understanding of modern documentation strategies, such as docs-as-code, minimalism, and topic-oriented, user-centric writing
• Experience with our tool stack or equivalent, including Git, GitHub, Visual Studio Code, Docusaurus, Scalar, and Figma

WHAT'S IN IT FOR YOU:

• 120+ team of engineers, product managers and product designers in Berlin
• Leaders with 8+ years of experience building our promotions engine
• €1,000 annual learning budget and free German language courses to boost your skills
• 30 days of annual leave, plus extra paid days for your birthday and moving day
• Home office setup budget, a monthly home office allowance
• Freedom to work from abroad for up to 90 days worldwide!
• Mental health support with nilo.health and a discounted Urban Sports Club membership
• 20% company subsidy on your pension contributions
• Subsidised BVG public transport ticket and a dog-friendly Berlin office where your furry friend is welcome
• Lease your ideal bike through BusinessBike

WHY YOU SHOULD WORK FOR US:

• The right attitude: modern methods and a diverse, creative workspace with an open and international culture
• Everyone for the product:Together we create a flexible, highly scalable product with state-of-the-art technologies. We can only succeed if everyone works as a team
• Healthy Growth: Growing our company means growing everyone in the team. We love to share knowledge and learn
• A great environment:Flexible and family-friendly environment, bright and easily accessible offices, modern software and hardware
• High flexibility degree:Prefer to work early or late at night? Do you have to pick up your children from kindergarten? Do you prefer working abroad? We believe in results and motivated employees

Do you want this job?

We'll love to hear from you! Apply directly via the form below.

Talon.One is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. We do not make employment decisions on the basis of race, color, religious belief, ethnic origin, nationality, sex, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by company policy. As an employer we strive for a healthy and safe workplace and strictly prohibit harassment of any kind.

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