Technical Training Specialist (TTS) Intern

JM&A Group; Jacksonville (FL); On-site; USD 25,000 - 30,000; Full time

Job summary

JM Family Enterprises, Inc. seeks a Technical Training Specialist Intern to support the Fixed Operations Training Center and Southeast Toyota dealer technicians.

This paid summer internship provides hands-on experience in training development, technician mentorship, and curriculum design. As an actively enrolled student, you will contribute to projects, assist with course delivery, and learn about JM Family's culture and core values while working on-site in Jacksonville, FL for the May 24 to

Qualifications

• Active enrollment in a bachelor’s, master’s, or degree‑seeking program at an accredited college or university, in a relevant field.
• Preferred fields include Automotive Technology and Automotive Service Management Technology.
• Completed at least two semester courses, with relevant coursework in automotive diagnostics, advanced drivability, alternative fuels, and dealership management.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint).

Responsibilities

• Support the delivery of technical training for Southeast Toyota dealer technicians.
• Assist with daily operations and responsibilities associated with the Technical Training Specialist role.
• Contribute to projects and team initiatives related to Technician Skill Level Guidelines.
• Support technician recruitment, professional growth, and mentorship initiatives.
• Assist with technical course development and curriculum design.
• Learn the Toyota Brakes course and independently deliver the course to technicians by the end of the internship.

Skills

Automotive Diagnostics

Advanced Drivability

Dealership Management

Microsoft Office

Education

Bachelor's/Master's student in Automotive tech or related field

Tools

Microsoft Office

Job description

The JM Family College Internship Program is designed to create an opportunity for college students to have meaningful work experiences that tie to their programs of study. As part of this program, you will actively contribute to your team's success, learn about JM Family's companies and culture while obtaining new skills through learning opportunities, networking events and much more.

The ideal candidate will be available to work full-time during the Summer Internship Program ( May 24th, 2027 - July 30th, 2027 ).

Interns will engage in meaningful work and gain insights into specific projects or tasks, providing hands‑on experience, and contributing to various department initiatives. They will learn about JM Family's culture including our core values: Consideration, Cooperation, Communication, Innovation and Accountability. These core values are part of our keys to success and the skills that embody these values are what drive our success as an organization.

The Technical Training Specialist (TTS) Intern will gain hands‑on experience supporting the Fixed Operations Training Center's Field Technical and Technical Training teams. This internship provides exposure to technical training and development, technician recruitment and mentorship, Technician Skill Level Guidelines, and course and curriculum development. Through these experiences, the intern will help support the development of associates for future opportunities in the field while building the technical and instructional skills needed to deliver training to Southeast Toyota dealer technicians.

Responsibilities:

• Support the delivery of technical training for Southeast Toyota dealer technicians.
• Assist with daily operations and responsibilities associated with the Technical Training Specialist role.
• Contribute to projects and team initiatives related to Technician Skill Level Guidelines.
• Support technician recruitment, professional growth, and mentorship initiatives.
• Assist with technical course development and curriculum design.
• Learn the Toyota Brakes course and independently deliver the course to technicians by the end of the internship.

Qualifications:

• The ideal candidate will be actively enrolled in a bachelor's, master's, or other degree‑seeking program at an accredited college or university, with a focus in a relevant field. Candidates in related fields will also be considered. Must have completed at least one semester of coursework.
• Preferred fields of study include Automotive Technology and Automotive Service Management Technology.
• Minimum completion of at least two semester classes, with relevant completed coursework in automotive diagnostics, advanced drivability, alternative fuels, and dealership management.
• Proficiency in Microsoft Office products, including Word, Excel, and PowerPoint.
• Must be able to reside in the Jacksonville, Florida, area for the duration of the Summer Internship Program and work on‑site at the Fixed Operations Training Center.
• Must be willing to travel overnight as needed.
• This is a full‑time position with flexible working arrangements depending on the business need.
• Associates in this role are subject to our Safe Driver Program and Motor Vehicle Records monitoring.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of JM Family. All work arrangements are subject to associate performance, business need and manager discretion, and may be revised as necessary.

JM FAMILY IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER

JM Family Enterprises, Inc. is an Equal Employment Opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard any characteristic protected by law - whether actual or perceived - including race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity gender expression, sexual orientation, marital status, military service, veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, provincial, or local law.

DISABILITY ACCOMMODATIONS

If you have a disability and require a reasonable accommodation to complete the job application process, please contact JM Family's Talent Acquisition department at [e-mail] for assistance. If you have an accommodation request for one of our recruiting events, please notify us at least 72 hours prior so that we may provide assistance.