Technical Training Manager

Weil-McLain; Illinois; On-site; USD 90,000 - 130,000; Full time

Job summary

Weil-McLain is seeking a Field-based Technical Training Manager to develop and deliver hydronic heating product, installation, and troubleshooting training to contractors, distributors, engineers, and sales professionals. You will support regional managers by strengthening technical competency throughout the channel and help customers specify, install, and service Weil-McLain products.

This role requires deep hydronics knowledge, exceptional teaching, and strong communication skills to translate

Qualifications

• 5+ years within hydronics/HVAC or related field (sales, service, installation, training).
• 3+ years hands-on experience with boiler mechanical/electrical applications.
• Strong knowledge of hydronic heating systems, controls, and troubleshooting.
• Ability to diagnose and communicate complex issues clearly.
• Excellent public speaking and presentation skills.
• Translate complex concepts for contractors, distributors, engineers and sales teams.
• Coordinate training activities and travel with strong organizational skills.
• Collaborate across Sales, Engineering, Product Management and Technical Service.
• Proficient with Microsoft Office and CRM systems.
• Willingness to travel approximately 50% including overnights.

Responsibilities

• Develop and deliver training on hydronic heating products, installation, and troubleshooting.
• Support Regional and Territory Sales Managers by strengthening technical competency.
• Assist with new product introductions and field education.
• Coordinate training schedules, travel arrangements, and follow-up actions.
• Serve as a technical resource between customers and Sales, Product Management, and Engineering.

Skills

Hydronics

HVAC

Technical training

Public speaking

Travel readiness

CRM systems

Microsoft Office

Job description

SPX is a diverse team of unique individuals who all make an impact. As a Technical Training Manager, you will serve as a field-based technical expert responsible for developing and delivering high-quality hydronic heating product, application, installation, and troubleshooting training to contractors, distributors, engineers, sales professionals, and other industry partners. You will support Regional and Territory Sales Managers by strengthening technical competency throughout the channel, supporting new product introductions, and helping customers confidently specify, install, service, and troubleshoot Weil-McLain products.

This role combines deep hydronics expertise with exceptional teaching and communication skills. You will translate complex technical concepts into practical, hands-on learning experiences; provide field technical support for new and existing products; and serve as an important connection between customers, Sales, Product Management, Technical Service, and Engineering. Through effective technical education and field engagement, you will help strengthen customer relationships, accelerate product adoption, identify market opportunities, and reinforce Weil-McLain as a trusted technical resource within the hydronics industry.

Required Experience

• Minimum of five (5) years of experience within the hydronics, HVAC, boiler, or related mechanical equipment industry, including field sales, technical service, installation, application, training, or comparable experience.
• Minimum of three (3) years of hands-on experience with mechanical and electrical applications associated with boiler installations.
• Strong technical knowledge of hydronic heating systems, boiler applications, installation practices, controls, and troubleshooting.
• Demonstrated ability to understand, diagnose, and communicate complex mechanical and electrical product and application issues.
• Strong public speaking, facilitation, and presentation skills with the ability to confidently deliver technical instruction to groups of varying sizes and technical backgrounds.
• Demonstrated ability to translate complex technical concepts into practical, understandable instruction for contractors, distributors, engineers, sales professionals, and other audiences.
• Strong professional and technical competency with the credibility to serve as a trusted field resource.
• Strong organizational and time-management skills, including the ability to coordinate training activities, travel schedules, follow-up actions, and multiple priorities.
• Strong problem-solving and negotiation skills with the ability to develop practical solutions that support customers, channel partners, and the business.
• Demonstrated ability to collaborate effectively across Sales, Engineering, Product Management, Technical Service, Marketing, and other functions.
• Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, and Teams.
• Experience utilizing CRM systems for customer information, activity tracking, lead management, and reporting.
• Ability and willingness to travel approximately 50%, including overnight travel.