Technical Training Development Specialist

Subaru of America; Camden (NJ); Hybrid; USD 41,000 - 56,000; Full time

Benefits offered by this job

Medical, Dental, Vision Plans

Pension, Profit Sharing, 401K Match

Vacation, holidays, sick days package

Tuition Reimbursement Program: $15,000

Vehicle Discount Programs

Job summary

Subaru of America is seeking a Training Materials Specialist to develop, edit, and fabricate technical training aids for multiple mediums, including instructor-led courses, web-based courses, and videos. You will support field staff and National Training Center activities at Camden, NJ, with hybrid work options.

Ideal candidates have Subaru technician credentials and audio/video production experience, plus strong communication and fabrication skills.

Qualifications

• Associate's degree with 2-4 years of relevant experience required.
• Subaru-specific technician certifications may be required at hire.
• Experience with audio/video production and courseware development helpful.
• Ability to operate in a hybrid office environment at Camden, NJ.

Responsibilities

• Creates and edits training materials for technical lab activities and courseware for Field Training staff.
• Develops new or refreshes existing technical training materials and evaluates content with Technical Training Developers.
• Provides technical and operational audio/video support for live, field, studio and virtual productions.
• Fabricates technical training aids and simulators; may develop on own, all work reviewed by Instructional Designers.
• Performs training at the National Training Center for corporate employees (e.g., new technology training).
• Procures and ships course materials in support of area training centers and partners.
• Acts as SME for development and testing of web-based products and helps formulate course content.
• Assists the Technical Training Developers to deliver Train the Trainer sessions for Field Service Training Managers and District Service Quality Managers.
• Works with team to create and deliver virtual presentations/video conferencing.
• Works with team to plan Technician Competitions and other department initiatives.
• Maintains communication with Service Engineering for future changes/updates that affect training development.

Skills

Subaru technician

Senior/ Master Technician

Video production knowledge

Fabrication and soldering

Effective communication

Education

Associate degree

Tools

Microsoft Office Suite

Electrical test equipment

Fabrication tools

Job description

SUMMARY

Works independently and as part of a team to develop, create, edit, and fabricate technical training materials and learning aides for a variety of mediums (including instructor-led courses, web-based courses, virtual sessions, and videos) for use at all area training centers and through the Subaru Learning Management System (LMS).

Works independently and as part of a team to develop, create, edit, and fabricate technical training materials and learning aides for a variety of mediums (including instructor-led courses, web-based courses, virtual sessions, and videos) for use at all area training centers and through the Subaru Learning Management System (LMS).

PRIMARY RESPONSIBILITIES

• Creates and edits, guided by Technical Training Developers, materials for technical training lab activities in conjunction with courseware for the Field Training staff to keep pace with new and evolving technologies.
• Develops new or refreshes existing technical training materials and evaluation of material content in conjunction with the Technical Training Developers.
• Provides provide technical and operational audio/video support for the increasing amount of live, field, studio and virtual multi-media productions that are occurring at Subaru of America.
• Fabricates technical training aids and simulators; may develop on own, and all work will be reviewed by Instructional Designers.
• Performs training at the National Training Center for corporate employees (e.g.: new technology training).
• Procures and ships course materials in support of area training centers and partners.
• Acts as a Subject Matter Expert (SME) for the development and testing of web-based products and helps to formulate course content.

ADDITIONAL RESPONSIBILITIES

• Assists the Technical Training Developers to deliver "Train the Trainer" sessions for Field Service Training Managers and District Service Quality Managers.
• Works with team in creating and delivering virtual presentations video conferencing.
• Works with team to plan and implement Technician Competitions and other department initiatives.
• Maintains communication with Service Engineering for future changes/updates that would affect training development.

REQUIRED SKILLS AND ABILITIES

• Subaru-specific experience as Specialist, Master, or Senior Master Technician.
• Subaru Specialist Technician, Upon Hire Required Or
• Subaru Master Technician, Upon Hire Required Or
• Subaru Senior Master Technician, Upon Hire Required.
• Knowledge of audio/video technology, script writing, filming, and editing.
• Knowledge of retailer technician environment and limitations.
• Proficient in the use of Microsoft Office Suite.
• Proficient in electrical and mechanical fabrication (soldering, cutting, drilling, precision tool usage).
• Skilled in the use of electrical test equipment.
• Strong verbal and written communication skills.

EDUCATION/EXPERIENCE REQUIREMENTS

• Associate's degree with 2-4 years of relevant experience required.

WORK ENVIRONMENT

• Office Location: At our National Service Training Center at Camden, NJ; apart of the Greater Philadelphia Area (Philly)
• Hybrid Role: Remote work 2 days per week (After 90 Days Onboarding)
• Required Travel: 20%
• Lifting up to 50 lbs.
• Able to maneuver into confined spaces of the vehicle of study and testing of training material.
• Able to stand for 7 hours a day while instructing.

COMPENSATION

The Recruiting hourly range for this full-time position is $30.36-$41.00/hour. Within the range, individual pay is determined by factors such as job-related skills, experience, and relevant education or training. Additionally, this role is bonus-eligible, with a target bonus percentage that provides an opportunity to earn even more based on your performance. Internal Job Grade:P1

WHY JOIN US?

Total Rewards & Benefits

• Medical, Dental, Vision Plans
• Pension, Profit Sharing, and 401K Match Offerings
• 15 Vacation days, 5 Floating Holidays, 5 Sick days, and 9 Company Holidays
• Tuition Reimbursement Program: $15,000 yearly benefit
• Vehicle Discount Programs

Learning & Development

• Professional growth and development opportunities
• Direct partnership with senior leadership
• Formal Mentorship Program
• LinkedIn Learning License

Visit our careers landing page for additional information about our compensation and benefit programs!

ABOUT SUBARU

LOVE. It's what makes Subaru, Subaru. As a leading auto brand in the US, we strive to More Than a Car Company. Subaru believes in being a positive force in the communities in which we live and work, not just with donations but with actions that set an example for others to follow. That's what we call our Subaru Love Promise. Subaru is a globally renowned automobile manufacturer known for its commitment to innovation, safety, and sustainability. With a rich history dating back to 1953, Subaru has consistently pushed the boundaries of automotive engineering to deliver vehicles that offer not only exceptional performance but also a unique blend of utility and adventure. Subaru's company culture is built on collaboration, diversity, and a shared passion for our product. We foster an inclusive environment that encourages employees to bring their unique perspectives and talents to the table. Our team members are driven by a common goal: to create exceptional vehicles that inspire and delight our customers.