Technical Trainer - Orlando, FL

Gerber Collision & Glass; Tallahassee (FL); On-site; USD 85,000 - 95,000; Full time

Benefits offered by this job

Paid time off

Parental leave

Medical, dental & vision insurance

401(k) with company match

Life insurance

Continuing education opportunities

Daily pay option available

Job summary

Gerber Collision & Glass is seeking a Technical Trainer to deliver training programs and coach technicians across repair centers. You will assess technician capabilities, recommend class improvements, and collaborate with leadership to enhance technical skills.

The role requires 5–7 years of industry experience with 2+ years in delivering training, plus a valid driver’s license and the ability to travel up to 30–70% to support centers.

Qualifications

• At least 5–7 years industry experience.
• Minimum 2 years experience delivering training preferred.
• Completed post-secondary studies preferred; high school diploma or GED required.
• Applicable industry certifications preferred.
• Valid driver’s license and insurability required.

Responsibilities

• Deliver technical training programs and coaching for technicians.
• Visit repair centers to assess technician knowledge and skills.
• Provide feedback to leadership and recommend improvement classes.
• Ensure compliance with QC processes and train clinics network-wide.
• Develop technician trainees and improve training clinics.
• Stay current on repair processes and techniques.
• Perform program assessments and document training outcomes.

Skills

Communication skills

Organizational skills

Training delivery

Driver's license

Education

High school diploma or GED

Post-secondary education preferred

Tools

Google platform

Microsoft Office

Internet

Job description

Company: Gerber Collision & GlassGreat Teams Don’t Happen by AccidentBuilt with Intent. Driven by YOU.At the Gerber Collision & Glass, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward.Ready to grow with a team that’s built for your success? Apply today.Our Commitment:The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our \"Greater Team\" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply.Job Description:The job is responsible for delivering technical training programs, coaching repair center staff, especially technicians, and working to ensure that technicians have the knowledge and skills to repair vehicles properly and safely. The technical trainer also works with regional and market leadership to bring forward issues that may improve the technical capabilities and skills within the markets.Key Job ResponsibilitiesEnsure consistent execution of WOW (Wow Operating Way) plan.Delivers technical training, courses in the assigned area of responsibility. Completes and retains all training documentation. Follows all company policies with regard to expense control and expense documentation and properly maintains company assets, including trainer’s tools and the companyVisits repair centers to assess technical capabilities, including individual technician’s knowledge, skills and abilities, through observation, experience, and dialogueProvides coaching to technicians regarding the application of technical skills and building efficiencies in the repair process. Works with technicians, repair center general managers, and market leaders to proactively recommend classes, that can help technicians improve their knowledge and skillsMonitor and coach for full compliance on our QC processes.Assesses the capabilities of the repair centers in the assigned area of responsibility to deliver complete and safe repairs by maintaining the proper repair tools and equipment. Provides documented feedback to the location, market and regional leadership when tools and equipment need to be upgraded or repaired.Assists in the development of technician trainees by working at a fixed training center and/or working with technician traineesDevelops and improves technical training clinics to teach repair skills. Works with the other technical trainers to ensure that a consistent message is being delivered across the network of repair.Keeps current on the latest advancements in repair processes and techniquesPerforms program assessments, training, coachingEducation and/or Experience RequiredAt least 5- 7 years experience industry experienceAt least 2 years experience delivering training is preferred.Completed course of studies at a post-secondary school preferred; must have a high school diploma or GED.Applicable industry certificationsAttends required continuing professional education.Required Skills/AbilitiesStrong verbal and written communication skills.High level of independently planning and organizing work with minimal supervision.Ability to communicate, motivate and cooperate with all levels of staffKnowledge of computer applications, including Internet, Google platform, and Microsoft Office applications.Other RequirementsMust possess a valid driver’s license and be insurable under the company’s auto liability insurance policies.Must be located within the market the role supportsMust be able to travel up to 30%-70% including some overnight travel.Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.Benefits That Drive Your SuccessGerber offers the comprehensive benefits you expect from an industry leader, including:Annual Paid Time Off (PTO) plans2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week6 paid holidays annuallyMedical, Prescription Drug, Dental & Vision Insurance effective Day 1401(k) Retirement Plan with company matchEmployer Paid Short-Term Disability & Life InsuranceAdditional Voluntary Life InsuranceContinuing Education OpportunitiesFree Prescription or Non-Prescription Safety Glasses annuallyAnnual Voluntary Uniform StipendVoluntary Daily Pay option availableAbout UsGerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.AI Disclosure Statement:At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.Compensation Details:$85,000 - $95,000 / YearCompensation is commensurate with skill, education and experience.Supplemental Pay:This position may also be eligible for Bonus opportunities tied to individual or business initiatives.