Technical Trainer (Manufacturing)

Smurfit Westrock; Lancaster (OH); On-site; USD 56,000 - 93,000; Full time

Benefits offered by this job

Comprehensive training

Paid vacation (15 days)

Paid holidays (11 days)

Health insurance options

Short-term bonus incentive

Job summary

Smurfit WestRock in Lancaster, OH, is seeking a Technical Trainer to develop and deliver on-the-floor training for operators and craft certification. This role reports to the Plant Manager and works with Operations Learning & Development to ensure hands-on skill development and accurate assessments.

You’ll conduct training on all shifts, support new hire orientation, and help build SOPs and learning aids while promoting a safety-minded culture and continuous improvement across the site.

Qualifications

• Experience leading training in a manufacturing environment is preferred.
• Strong facilitation and presentation skills required.
• Ability to work across shifts and partner with Ops L&D.

Responsibilities

• Deliver daily technical training on the floor to certify operators.
• Support New Hire Orientation and onboarding training.
• Track and evaluate training using standard learning tools.
• Develop and maintain technical learning aids and SOPs.
• Participate in hiring assessments related to industrial skills.
• Conduct training across all shifts and promote safety.

Skills

Growth mindset

Innovative thinking

Interpersonal skills

Accountability

Influence

Decision making

Communication

Quality focus

Tools

Learning Management System

Microsoft Office

Job description

Smurfit Westrock (NYSE:SW) is the go-to leader and partner of choice in sustainable packaging. We are dedicated to creating efficient and scalable paper and packaging solutions to help solve complex packaging challenges. Guided by our values of safety, loyalty, integrity and respect, we are committed to delivering meaningful value for shareholders, customers, employees and the communities where we operate.

Job: Technical Trainer

Pay: $55k - $93k, Salary Non Exempt

Shift: Must be flexible to work any shift 1st/2nd/3rd shift

Location: 1290 Campground Road, Lancaster, OH 43130

The Technical Trainer assists with training processes locally. The role reports into the site General Manager/ Plant Manager and dotted lines into Operations Learning & Development, to ensure training is completed for Operator/ Craft Job Certification. The role will be a key contact/ trainer for team members and be responsible for teammate assessments regarding machine skills – providing feedback, machine certification responsibility, and conducting assessments related to line of progression movements.

Major Job Responsibilities:

• Completes daily technical training on the floor to assist with the Certification of team members in their roles.
• Partners with OPS L&D leader to support New Hire Orientation/ On Boarding Training, as needed.
• Assists with tracking, evaluating, and measuring training locally using the company’s Dept. Training Standards & Learning System tools.
• Supports site specific technical learning solution creation (SOP’s, Guided Workflows, Technical Learning Aids - to assist with training)
• Develops, builds, and maintains relationships with trainees & leaders in their role.
• Participates in new teammate hiring process – assesses candidates’ skills (general and/ or machine, involved in interview process to assess industrial experience, and provides perspective on hiring decisions)
• Conducts training on all shifts.
• Influences others to be safety-minded.
• Team member will be certified through a Train the Trainer process, support managing day to day Certification Processes & will be supported by Ops L&D with training tools & general knowledge content.
• Additional duties as assigned.

How you will impact Smurfit WestRock:

• Improve local team performance through increasing skills and time to certification processes.
• Cost eliminator driving training efficiencies across roles, saving us unnecessary risk, and reducing the time allotted for training – a continuous improvement mindset.

What you need to succeed:

Critical Skills/ Capabilities:

• Growth and Results Oriented: Results oriented person that looks for constant ways to improve.
• Innovation: Able to support implementation of new processes and new learning technologies to drive training into the flow of work
• Interpersonal Skills: Possess keen awareness and understanding of the importance of strong interpersonal skills in communicating, achieving OKR’s and leading people or teams (self-awareness)
• Accountability: Holds self and others responsible for actions and results
• Influence: Able to partner and build relationships to influence teams to work together, share best practices and develop and drive effective training for operations teams
• Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions in an appropriated timeframe; knows when to decide and/ or when to seek additional input, and drive for consensus.
• Communication: Willingness to work on the floor, with all shifts, in a heavy manufacturing world, to ensure we can document and teach critical work processes
• Quality: Actively work to ensure quality is ensured while minimizing waste

Technical Skills:

• 1 – 3 years’ experience conducting/ leading training, including On-The-Job training, or similar, in a manufacturing environment preferred
• 2 – 4 years’ experience in a manufacturing environment preferred
• Knowledge of Learning Management Systems preferred.
• Microsoft Office Experience Preferred– Word, Excel, Outlook, PowerPoint, Forms

Others Qualification:

• Facilitation/ Presentation Skills
• Partnering
• Problem Solving/ Continuous Improvement
• Professionalism

What we offer:

• Corporate culture based on integrity, respect, accountability, and excellence.
• Comprehensive training with numerous learning and development opportunities
• An attractive wage, reflecting skills, competencies, and potential.
• A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of our daily work.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

The salary range for this position is $55,875.00 - $93,125.00, depending on your role, level, and location. The range listed is also the expected pay for roles in Illinois and Colorado. The benefits for this role include short-term bonus incentive, health, dental and vision insurance, flexible spending accounts or health savings accounts, retirement savings plans, life and disability insurance programs, and paid sick leave as required by applicable state/local law, 15 days of paid vacation, and 11 days of paid holidays, subject to annual change. Your pay will be based on factors such as your skills, experience, and education.