Technical Trainer, Field Engineering/Field Communcations

Eversource Energy; Wareham (MA); On-site; USD 133,000 - 148,000; Full time

Job summary

Eversource Energy in Massachusetts is seeking a senior Training Specialist to develop and deliver technical training for Field Communication and Field Engineering teams. The role combines classroom and on‑the‑job instruction with hands‑on demonstrations, tests, and certification processes to ensure safe, compliant operations.

Responsibilities include analyzing training needs, implementing programs and audits, supervising trainees, and updating materials.

Qualifications

• Bachelor's Degree in Engineering, Business Administration or related discipline.
• Minimum 5 years in utility transmission or related operations.
• Training or instructional experience preferred.
• Driver’s License, DOT preferred.

Responsibilities

• Analyze job tasks and field performance to determine training needs.
• Implement training programs and field quality audits.
• Supervise and instruct trainees during classroom, hands-on, and on-the-job training.
• Evaluate trainee performance via field visits and refresher sessions.
• Update training content with new procedures and vendor input.

Skills

Transmission knowledge

Communication skills

Leadership

PC skills

Labor contracts

Education

Bachelor's Degree (Engineering/Business)

Job description

Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.). Applicants requiring visa sponsorship to start employment with Eversource will not be considered.

This position develops and delivers technical training programs to ensure the safe and effective performance of the Field Communication and Field Engineering employees. Training includes both classroom and on-the-job training and would incorporate both conceptual and hands-on instructional methods. Blended training methods include lecture, use of technologies, presentation, use of props, and demonstration of tasks. Responsibilities would also include participation in testing and evaluation of new tools, materials, and equipment, the ongoing revision and maintenance of standards and procedures, conducting of quality assurance audits and supervision, evaluation, assessment, and certification of field employees.

Essential Functions:

• Works with field personnel and supervisors to analyze job tasks and current field performance to determine training needs and program content.
• Effectively implements training programs and field quality audit programs.
• Supervises, directs and instructs trainees during classroom, hands-on and on-the-job training assignments.
• Evaluates performance during training and follows up on students learning through field visits, observations and refresher training.
• Provides updates and incorporates new procedures and revisions into training programs and reviews work with vendors, technical experts, engineers, field personnel to provide operational input into the selection and operation on new equipment and development of new construction standards.

Technical Knowledge/Skill/Education/Licenses/Certifications:

Technical Knowledge/Skill:

• Requires knowledge of electricity transmission and distribution substations, substation design, operations, maintenance, construction, work practices, safety standards and business processes.
• Excellent communication skills, ability to present theory and concepts, as well as hands‑on technical instruction with clarity, confidence, and enthusiasm.
• Requires leadership, coaching abilities and schedule management skills.
• Ability to use PC desktop applications (e.g., Microsoft Word & Excel).
• Working knowledge of labor contracts.

Education:

• Bachelor’s Degree in Engineering, Business Administration or related discipline or equivalent experience.

Experience:

• Minimum of 5 years of experience in utility transmission, distribution, substations, field engineering, testing, maintenance, construction, or related operations.

• Training or instructional experience preferred.

Licenses & Certifications:

• Driver’s License, D.O.T. preferred

Working Conditions:

• Must be available to work emergency restoration assignment as required.
• Must be available to travel between MA/CT/NH as necessary.

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#LI- ES3!

Competencies:

Build trusting relationships

Manage and develop people

Foster teamwork and cross‑functional collaboration

Lead change

Communicate strategic vision

Create an engaged workforce

Focus on the customer

Take ownership & accountability

Compensation and Benefits:

Eversource offers a competitive total rewards program.Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive.The annual salary range for this position is:

$133,290.00-$148,100.00

Worker Type:

Regular

Number of Openings:

1

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.

EEO Statement:

Eversource Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor