Technical Trainer(Electric Operations)

Eversource; Berlin (CT); On-site; USD 133,000 - 148,000; Full time

Job summary

Eversource Energy in Connecticut seeks an experienced training professional to design and deliver technical training for field teams, combining classroom and hands-on instruction. The role emphasizes safety, quality assurance, and certification of field personnel, with leadership and coaching of trainees throughout programs.

Responsibilities include developing content, conducting audits, evaluating trainee performance, and coordinating with field supervisors to meet standards.

Qualifications

• Bachelor’s Degree in Engineering, Business Administration or related discipline or equivalent experience.
• Minimum of eight (8) years of direct craft experience in Transmission, Distribution and/or Field Service design and/or installation, servicing customers and supervising employees.
• Licenses & Certifications: Driver’s License; D.O.T. preferred.

Responsibilities

• Develop and conduct technical training programs for field personnel.
• Effectively implement training programs and field quality audit programs.
• Supervise, direct and instruct trainees during classroom, hands-on and on-the-job training.
• Evaluate performance to ensure trainees are trained to perform duties safely and effectively.
• Lead efforts to achieve top quartile safety and workmanship standards, promoting teamwork.

Skills

Communication skills

Leadership

Coaching

Schedule management

Microsoft Word

Microsoft Excel

Labor contracts knowledge

Education

Bachelor’s Degree in Engineering or related field

Job description

Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.). Applicants requiring visa sponsorship to start employment with Eversource will not be considered. This position develops and conducts technical training programs to ensure the safe and effective performance of Field Training. Training includes both classroom and on-the-job training and would incorporate both conceptual and hands‑on instructional methods. Responsibilities would also include participation in testing and evaluation of new tools, materials, and equipment, the ongoing revision and maintenance of standards and procedures, conducting of quality assurance audits and supervision evaluation and certification of field employees.

Essential Functions

Works with field personnel and supervisors to analyze job tasks and current field performance to determine training needs and program content. Effectively implements training programs and field quality audit programs. Supervises, directs and instructs trainees during classroom, hands‑on and on‑the‑job training assignments. Evaluates performance to ensure all trainees are sufficiently trained to perform their assigned duties by reviewing and evaluating field and methods in refresher training. Ensures that work is performed in accordance with appropriate Company standards and work methods including monitoring for a high quality of workmanship. Provides employee feedback and seeks to enhance performance and safety. Directs efforts to achieve top quartile excellence regarding safe work practices and safety performance. Promotes teamwork among and between all members of the electric distribution and transmission organizations and other internal groups. New equipment and Moment of Need training at AWC’s as needed.

Classroom and hands‑on‑training in the Berlin CT Training Yard

• Apprentice TMP Schools: pole climbing, pulling and setting poles, aerial device operation, secondary service work, high voltage rubber gloving, running primary and secondary wire, transformer connections, insulate/isolate practices, hoisting and rigging, distribution equipment (capacitors, reclosers etc.), troubleshooting, hot‑line tools, pole‑shifts etc.
• URD (Direct Buried): secondary voltage splicing/terminating cable, print reading, trenching shoring, fault locating, etc.
• Yearly refresher training for qualified line‑workers.

Technical Knowledge/Skill/Education/Licenses/Certifications

Technical Knowledge/Skill: Requires knowledge of utility transmission and distribution system design, operations, maintenance, and construction principles and practices, safety standards and business processes. Excellent communication skills, ability to present theory and concepts, as well as hands‑on technical instruction with clarity, confidence, and enthusiasm. Requires leadership, coaching abilities and schedule management skills. Ability to use PC desktop applications (e.g., Microsoft Word & Excel). Working knowledge of labor contracts.

Education: Bachelor’s Degree in Engineering, Business Administration or related discipline or equivalent experience.

Experience: Minimum of eight (8) years of direct craft experience in Transmission, Distribution and/or Field Service design and/or installation, servicing customers and supervising employees. Training or instructional experience preferred.

Licenses & Certifications: Driver’s License, D.O.T. preferred.

Working Conditions

Must be available to work emergency restoration assignment as required.

Must be available to travel between MA/CT/NH as necessary.

Mental Aspects: Competencies

• Build trusting relationships
• Manage and develop people
• Foster teamwork and cross‑functional collaboration
• Lead change
• Communicate strategic vision
• Create an engaged workforce
• Focus on the customer
• Take ownership & accountability

Compensation and Benefits

Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive.

The annual salary range for this position is: $133,290.00-$148,100.00

Worker Type: Regular

Number of Openings: 1

Emergency Response

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.

EEO Statement

Eversource Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

Who we are: Eversource Energy (NYSE:ES), a Fortune 500 and Standard & Poor’s 500 energy company based in Connecticut, Massachusetts and NewHampshire, operates New England’s largest energy delivery system. Eversource is committed to safety, reliability, environmental leadership and stewardship, and expanding energy options for its 4.3 million electric and natural gas customers. We are a company dedicated to our customers, communities and employees. We know that our success depends on the best efforts of our engaged team-talented and dedicated individuals who take pride in their work, know and exhibit the value of teamwork and collaboration, and support each other in working safely every day.