Technical Lead, Field Communication- Substation Automation

Eversource Energy; Berlin (NH); On-site; USD 116,000 - 129,000; Full time

Job summary

Eversource Energy is seeking a Field Communications Supervisor to lead maintenance and project activities for communications and automation systems. You will set schedules, direct staff and contractors, and ensure safe, compliant operations across multiple sites.

Responsibilities include coordinating engineers and technicians, defining project scopes, and overseeing spare parts and field support for successful project completion.

Qualifications

• Thorough knowledge of installation, maintenance, repair, and operation of Field Communications equipment.
• Ability to repair, adjust, test and operate equipment.
• Strong understanding of safety methods and procedures.
• Ability to analyze information, make decisions and resolve problems.
• Proficient in databases, test equipment, and hardware configuration.
• Knowledge of switching and tagging procedures.

Responsibilities

• Lead installation, maintenance and repair of communications/automation systems.
• Coordinate schedules and provide work direction to engineers, technicians, and contractors.
• Define project scope and oversee external contractors.
• Coordinate maintenance with other departments.
• Approve test results and manage spare parts inventories.
• Provide field support to Engineering and Design groups.

Skills

Field maintenance

Troubleshooting

Safety procedures

Data analysis

Software/databases

Switching procedures

Parts management

5-8 years experience

Education

Bachelor’s degree in electrical engineering or electrical technology or equivalent

Job description

Eversource will not offer immigration-related sponsorship for this position (e.g., H-1B, O-1, J-1, TN, E-3, etc.). Applicants requiring visa sponsorship to start employment with Eversource will not be considered.

Role and Scope of Position:

Individual will participate in and act as lead for maintenance and/or project activities within the Field Communications department. Establish schedules for self and others, direct and coordinate assigned staff, maintenance crews, and contractors engaged in the installation, maintenance, and repair of communication and/or automation equipment, systems, and associated peripherals.

Essential Functions:

• Acts as the lead or has overall responsibility for the installation, maintenance and repair of communication and/or automation systems.
• Coordinates, schedules and provides work direction to engineers, test specialists, test technicians, and external personnel. Oversees safety of assigned personnel in these activities.
• Defines scope of major projects and consults with contractors and/or vendors. Coordinates and oversees work performed by outside contractors.
• Coordinates maintenance activities with Eversource personnel in other departments.
• Approves test results of engineers, test specialists, test technicians, and vendors.
• Develops lists of spare and replacement parts and makes specifications for same. Coordinates the usage of spare parts inventories among various sites and systems.
• Interfaces with internal and external Engineering and Design groups to provide field support for successful project completion.
• Analyses and interprets maintenance data. Verifies and contributes to the completeness and accuracy of maintenance records.
• Identifies common or generic problems with equipment, and institutes or recommends appropriate corrective action.
• Responsible for the effective and efficient use of assigned personnel, equipment and material resources for assigned projects or maintenance work.
• Reviews and evaluates the need for tools, parts, and materials for maintenance work.
• Directs and demonstrates efforts to achieve world-class excellence regarding safe work practices and error-free performance. Assures compliance with the Eversource safety manual and all company procedures.
• Ensures compliance with applicable regulatory and operational entities, operating instructions, and minimum operating requirements.
• Provides timely and accurate updates, oral and written, for successful completion of assigned projects or maintenance work. Keeps Supervision informed regarding status of all on-going activities assigned.
• Provides guidance, training, and technical support to engineers, test specialists, and test technicians.
• Promotes teamwork among and between all members of the Field Communications organization and other internal Eversource groups.
• Responds to emergencies and requests for support outside normal work hours.
• Assumes the duties of the Supervisor during his/her absence.

Technical Knowledge/Skill:

• Thorough knowledge regarding the installation, maintenance, repair, and operation of applicable Field Communications equipment assigned to the hiring supervisor.
• Ability to repair, adjust, test and operate equipment.
• Thorough understanding of safety methods, practices, procedures, and policies.
• Ability to combine theory with practical experience, determines facts, analyze information, make decisions accordingly and resolve problems. Handles technical investigations regarding equipment mis-operations.
• Strong computer skills and the ability to operate a variety of software programs relating to databases, test equipment, and hardware configuration are required.
• Working knowledge of switching and tagging procedures.
• Ability to recommend future direction(s) of equipment and systems based on changing technology and the availability of spare parts.

Education:

• Bachelor’s degree in electrical engineering or electrical technology or equivalent

Experience:

• Five (5) to eight (8) years of related experience

Licenses & Certifications:

• Must hold a valid motor vehicle license with good driving record

Working Conditions:

• Must be available to work emergency restoration assignment as required.
• Must be available to travel between MA/CT/NH as necessary.

Competencies:

Build trusting relationships

Manage and develop people

Foster teamwork and cross-functional collaboration

Lead change

Communicate strategic vision

Create an engaged workforce

Focus on the customer

Take ownership & accountability

Compensation and Benefits:

Eversource offers a competitive total rewards program.Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is:

$116,020.00-$128,910.00

Worker Type:

Regular

Number of Openings:

1

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.

EEO Statement

Eversource Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

VEVRRA Federal Contractor